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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
April 23, 2023
5 star, state-of-the-art dealers with an internet ad/ sale That Made My Friends Ask where I got the preowned coupe - tough Tom, big Joe and Kailen [sp] were the best. Tom threw in a year maintenance; sale That Made My Friends Ask where I got the preowned coupe - tough Tom, big Joe and Kailen [sp] were the best. Tom threw in a year maintenance; Joe wrestled with the bank to close the deal..And Kailen made my wife happy about any of her drawbacks, dings. Promote and give your people 5 star , as I did. Yet my rating was four star, as I would always want another price cut , an even lower cost! But I I even got a second key with no hassle a bit later. More
by Eduban
Employees Worked With
Kailen (sp?), Brandon Dahlgren, Joe Haga, Tommy Fakhoury
April 21, 2023
No words to describe my frustration/disappointed with a 2018 TERRAIN that I brought there 2018 TERRAIN that I brought there More
by mlsavon@yahoo.com
Verified CustomerEmployees Worked With
April 06, 2023
Service depth. Is great the detailer are a joke. Came in for service and to get the car detailed that was owed to me and it had a foot print on the roof of the car Is great the detailer are a joke. Came in for service and to get the car detailed that was owed to me and it had a foot print on the roof of the car when it came back plus the detail itself was terrible. More
by mldnc1
Employees Worked With
Nicholas Candre
March 31, 2023
My wife and I had a great experience with Kaila. She was very knowledgeable about the cars and was easy to talk to. Overall 10/10 experience. She was very knowledgeable about the cars and was easy to talk to. Overall 10/10 experience. More
by Juju
Employees Worked With
Kaila Czarnecki
March 21, 2023
We’ve brought many cars in our day and have visited many dealerships. But, the team at Bill Kay GMC treated us like family. A BIG thank you to Kaila, Rick, Brandon and the finance advisor Joe. Everyone was dealerships. But, the team at Bill Kay GMC treated us like family. A BIG thank you to Kaila, Rick, Brandon and the finance advisor Joe. Everyone was so helpful and pleasant. No high pressure! Thanks for extending our journey!! More
by Colette60805
Employees Worked With
Brandon Dahlgren, Kaila Czarnecki, Rick Vanderlaan
