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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,348 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,348 reviews

December 16, 2022

Very friendly and professional performed the work well and finished on time. Great job I Will always come back More

by rcp.1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
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Dec 16, 2022 -

Bill Kay Buick GMC responded

We're glad everything was completed quickly and to your satisfaction!

Helpful
December 13, 2022

Performed routine maintenance on my pickup truck efficiently and quickly. Waiting area was comfortable and well lit. More

by andersonsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 14, 2022 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

Helpful
December 08, 2022

John was really great. True to his word and even continued to help us with trying to obtain a spare key after the purchase of my vehicle. I highly recommend him and Bill More

by Greatfind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Marcus, Randall Caldwell
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Dec 09, 2022 -

Bill Kay Buick GMC responded

We appreciate your positive review about your recent experience with us!

Helpful
December 08, 2022

Staff is very courteous and knowledgeable. They kept me updated as work was done. Everything was done very well. More

by redroses2555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado
Report | Print
Dec 09, 2022 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

Helpful
December 07, 2022

Friendly and happy with my recent car purchase. Helpful in getting the extra key fob and light fixed. More

by IJMM
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilson, Randall Caldwell
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Dec 09, 2022 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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December 01, 2022

Excellent customer service, very satisfied with the service they provided me. Thanks for the great service. More

by JFPerez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Delgado
Report | Print
Dec 01, 2022 -

Bill Kay Buick GMC responded

Thank you for your fantastic rating.

Helpful
November 28, 2022

Have been using this service center for over 10 years. Always get the job done! Good service! More

by sdzuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in Service Dept
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Nov 29, 2022 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

Helpful
November 26, 2022

Excellent salespeople, they have good communication with customers.Mr Juana excellent person. I recommend the dealer. More

by SORIANOSILVIA17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell
Report | Print
Nov 28, 2022 -

Bill Kay Buick GMC responded

Thank you for your very kind words and fantastic rating.

Helpful
November 25, 2022

Very helpful team, appreciate the work done. It worked amazing. Thank you to Kim for being my advisor and thank you to the techs for getting it done when no one else would. My fiero is running g More

by nicshannon2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Brian Wilson, Victoria Delgado
Report | Print
Nov 25, 2022 -

Bill Kay Buick GMC responded

Thank you nicshannon2004 for your #1 star rating.

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November 24, 2022

Side mirror came in about a week installation cost competitive Kim very helpful paint matched More

by dsanchez1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
Nov 25, 2022 -

Bill Kay Buick GMC responded

Thank you for your kind words. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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