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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,363 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,363 reviews

April 25, 2023

Negation was fast and efficient. Had one issue w the used car the following day which was addressed and repaired immediately. More

by bjmasch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Frank
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Apr 26, 2023 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 23, 2023

Excellent service and work. Can usually get an appointment for repairs when I need it. More

by DNDMCQUAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Friedman
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Apr 24, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

April 23, 2023

5 star, state-of-the-art dealers with an internet ad/ sale That Made My Friends Ask where I got the preowned coupe - tough Tom, big Joe and Kailen [sp] were the best. Tom threw in a year maintenance; More

by Eduban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kailen (sp?), Brandon Dahlgren, Joe Haga, Tommy Fakhoury
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Apr 24, 2023 -

Bill Kay Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay Buick GMC!

April 21, 2023

No words to describe my frustration/disappointed with a 2018 TERRAIN that I brought there More

by mlsavon@yahoo.com
Recommend Dealer
No
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Bill Kay Buick GMC responded

I would like to hear more about your buying experience with us. Please call me DONNIE JORMAN customer relations Manager at 630-969-3200 Ext 1221.

April 07, 2023

Outstanding organization from customer service to well trained service team. Top notch organization that cares. More

by rbrown03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Friedman
Report | Print
Apr 12, 2023 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

April 06, 2023

Service depth. Is great the detailer are a joke. Came in for service and to get the car detailed that was owed to me and it had a foot print on the roof of the car More

by mldnc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
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Apr 10, 2023 -

Bill Kay Buick GMC responded

Please if you would call me about your detail. Donnie Jorman customer relations at 630 969 3200 ext 1221

Apr 10, 2023 -

mldnc1 responded

Left a message earlier today.

March 31, 2023

My wife and I had a great experience with Kaila. She was very knowledgeable about the cars and was easy to talk to. Overall 10/10 experience. More

by Juju
Recommend Dealer
Yes
Employees Worked With
Kaila Czarnecki
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Mar 31, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

March 30, 2023

I did business with other dealer. But this dealer I give him 5 stqr good More

by wliq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
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Mar 31, 2023 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

March 25, 2023

I dealt with the Ford affiliate first with GMC I like their business savy and honesty. More

by ujctech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaila Czarnecki
Report | Print
Mar 27, 2023 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Pretty good and good service. Easy work and discussion about the vehicle and price. Thumb up. More

by jconboy3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Marcus, Joe Haga, Joseph Genna
Report | Print
Mar 27, 2023 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

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