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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
Verified Customer
June 17, 2023
I’ve had to bring my vehicle to Bill Kay GMC on three different occasions for minor bodywork and the service has always been amazing. I am completely satisfied with the service I receive from Bill Kay GM different occasions for minor bodywork and the service has always been amazing. I am completely satisfied with the service I receive from Bill Kay GMC. More
by Slc6004
Employees Worked With
Chris Vitro
June 11, 2023
Kayla made sure the parts were ordered and on site prior to my appointment so my visit would not need to be rescheduled. to my appointment so my visit would not need to be rescheduled. More
by pwtodd
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
June 10, 2023
The service team is great. Brian is the reason I come to bill Kay Buick I used to go to woody Buick. Brian is the reason I come to bill Kay Buick I used to go to woody Buick. More
by wrightnaperville
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
June 08, 2023
Everyone we spoke with during the buying process were very attentive to our concerns, and financial considerations. We were extremely appreciative of all the employees. very attentive to our concerns, and financial considerations. We were extremely appreciative of all the employees. More
by oldguysrule54
Employees Worked With
Joe Haga, Patrick Meyers
June 07, 2023
I brought my GMC envoy in for recommended service by Tori Delgado with the dollar price. Kayla not Nicholas checked the vehicle in. I showed her the e-mail I received from Tori Delgado with the prices and a Delgado with the dollar price. Kayla not Nicholas checked the vehicle in. I showed her the e-mail I received from Tori Delgado with the prices and asked her if these are the prices that would be charged? she said yes they are. After reviewing the charges when I got home I found and feel I was overcharged $36.64. The charge for the control arm repair was $24.87 less then shown on Tori's e-mail However, the charge for the shock absorber repair was $61.51 more then shown on Tori's e-mail. Having been a Bill Kay customer for years, I find this disappointing, I never had this problem when Brian Wilson was on the desk. More
by enforcer4044
Employees Worked With
Brian Wilson, Kayla Friedman, Nicholas Candre
