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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,391 reviews
Verified Customer
July 05, 2023
John was a pleasure to work with. He listened to what I was looking for and took the time to explain the functions of the car. He also was not pushy. Joe was great to work with also. He listened to what I was looking for and took the time to explain the functions of the car. He also was not pushy. Joe was great to work with also. He went over the financing clearly. More
by gmm1158
Employees Worked With
Nick Candre, John Marcus, Joe Haga
July 04, 2023
I was told my car was fixed and when I came to pick it up it wasn’t fixed and I had to wait another 2 hours . Which cost me more money in transportation and transport was late and I had to pay for urber serv it wasn’t fixed and I had to wait another 2 hours . Which cost me more money in transportation and transport was late and I had to pay for urber service More
by Tina G
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
July 03, 2023
Talking with John Marcus helped me find the exact car I didn't even know I would fall in love with. He was helpful and patient and kindly. I would want to buy all my cars through him. Joe Haga was helpful didn't even know I would fall in love with. He was helpful and patient and kindly. I would want to buy all my cars through him. Joe Haga was helpful in me getting the car I didn't want to leave the dealership without. My experience was positive and would tell anyone asking to deal with this dealership. More
by mejoycie
Employees Worked With
John Marcus, Joe Haga
July 02, 2023
Very good service nice experience he explained the questions I have very well and he is very knowledgeable thanks . questions I have very well and he is very knowledgeable thanks . More
by chelorealty
Employees Worked With
Other Employees :
I don’t know the names, John Marcus, Brandon Dahlgren, Joe Haga, Patrick Meyers, Joseph Genna, Scott Frank, Tommy Fakhoury, Rick Vanderlaan
June 27, 2023
I like the service dept. They give us suggestions for anything that needs to be done right away or in the near future. They also give us the cost with these suggestions. They give us suggestions for anything that needs to be done right away or in the near future. They also give us the cost with these suggestions. More
by debra_walker6633
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
June 25, 2023
Patrick and the team at Bill Kay go above and beyond to ensure customer satisfaction. They are friendly, welcoming, knowledgeable, patient, and understanding. They’re incredibly easy to work with and absol ensure customer satisfaction. They are friendly, welcoming, knowledgeable, patient, and understanding. They’re incredibly easy to work with and absolutely value the customer. I will without a doubt refer friends and family to Patrick at Bill Kay! More
by wagner4418
Employees Worked With
Joe Haga, Patrick Meyers
