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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

August 16, 2023

We had a good experience purchasing the GMC Terrain. Patrick was great to work with and I would recommend him to friends and family. More

by Pray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Meyers
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Aug 18, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

August 15, 2023

I came in for an issue my car was having. The oil light and error message were no longer on. I ended up getting an oil change and having my air conditioner looked at for needed repair. More

by PICKENST
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Aug 15, 2023 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 05, 2023

Thank You for help-us pick our new suv and Rick was very helpfully heh made it easy More

by kkolar1056
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Marcus, Rick Vanderlaan
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Aug 07, 2023 -

Bill Kay Buick GMC responded

We thank you for your business and outstanding star rating.

August 03, 2023

He was kind and answered every question. Adam was patient while I tried to make a decision. More

by bhabdas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Haga
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Aug 07, 2023 -

Bill Kay Buick GMC responded

Hi, we really appreciate your positive review!

July 24, 2023

I am disappointed. I had to call several times to get updates. There were extremely long wait times or I would be hung up on. I was also told someone would call me back More

by Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Wilson
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Jul 26, 2023 -

Bill Kay Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please if you would call me I would like to find out who you spoke with regarding damage. Donnie Jorman Customer relations Manager at 630-969-3200 ext 1221

July 19, 2023

Very polite and professional team! They took into account my needs and wants and even though there were deficiencies in the details of the vehicle online they surely did everything to More

by brownmd_us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
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Jul 26, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

July 18, 2023

Professional with outstanding service department. And I do appreciate the car wash with each visit. More

by mike@sox23.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vitro, Bob Giovanonni, Brian Wilson, Victoria Delgado, Joe Haga, Nicholas Candre
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Jul 18, 2023 -

Bill Kay Buick GMC responded

Hi, mike@sox23.com we are so happy to read such a great review about Bill Kay Buick GMC!

July 18, 2023

Friendly, patient, concern of what you need done to your vehicle. Always reaching out for updates on new vehicles. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Nicholas Candre
Report | Print
Jul 18, 2023 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 15, 2023

Sorry. No complaints means very few words; so guess I won’t have much to say. More

by jherning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
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Jul 17, 2023 -

Bill Kay Buick GMC responded

Thank jherning, Your star rating is greatly appreciated.

July 11, 2023

My Sales Person name was Adam I GIVE HIM 5 STARS. Excellent sales person and if I buy from Buick Bill Kay again I will request him as my sales rep. More

by cfaithpad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 13, 2023 -

Bill Kay Buick GMC responded

cfaithpad Hi, we are so happy to read such a great review about Bill Kay Buick GMC! Your overall satisfaction is our number one goal.

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