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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,363 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,363 reviews

June 25, 2023

Patrick and the team at Bill Kay go above and beyond to ensure customer satisfaction. They are friendly, welcoming, knowledgeable, patient, and understanding. They’re incredibly easy to work with and absol More

by wagner4418
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Haga, Patrick Meyers
Report | Print
Jun 26, 2023 -

Bill Kay Buick GMC responded

Hi,wagner4418 Thanks for your praise and kind comments about our team.

June 23, 2023

I was very happy with the service, the courtesy and the cordiality of the service people. More

by srodmurph
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Report | Print
Jun 26, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

June 23, 2023

The service team here is phenomenal. They are great communicators and always perform exceptional work. More

by pnickles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Report | Print
Jun 26, 2023 -

Bill Kay Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We thank you pnickies for you fantastic rating.

June 19, 2023

Very friendly people. I felt very comfortable and did not feel pressured in any way. More

by bftrm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Haga, Rick Vanderlaan
Report | Print
Jun 19, 2023 -

Bill Kay Buick GMC responded

We appreciate your positive review about your recent experience with us!

June 17, 2023

Vehicle was ready on time. The inspection and report was good. Repair was somewhat expensive. More

by ROGER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
Report | Print
Jun 19, 2023 -

Bill Kay Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

I’ve had to bring my vehicle to Bill Kay GMC on three different occasions for minor bodywork and the service has always been amazing. I am completely satisfied with the service I receive from Bill Kay GM More

by Slc6004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
Report | Print
Jun 19, 2023 -

Bill Kay Buick GMC responded

Hello, thank you for your kind words and this wonderful review!

June 14, 2023

Price of car was way more than price listed with all their add ons. Deceived me on what I would be getting with my purchase. More

by bryan.witek
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe Haga, Rick Vanderlaan
Report | Print
Jun 15, 2023 -

Bill Kay Buick GMC responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please if you would return my call Donnie Jorman Customer relations at 630 969 3200 ext.1221

June 11, 2023

Kayla made sure the parts were ordered and on site prior to my appointment so my visit would not need to be rescheduled. More

by pwtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Report | Print
Jun 13, 2023 -

Bill Kay Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience!

June 10, 2023

The service team is great. Brian is the reason I come to bill Kay Buick I used to go to woody Buick. More

by wrightnaperville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Kayla Friedman, Nicholas Candre
Report | Print
Jun 13, 2023 -

Bill Kay Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience!

June 08, 2023

Everyone we spoke with during the buying process were very attentive to our concerns, and financial considerations. We were extremely appreciative of all the employees. More

by oldguysrule54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Haga, Patrick Meyers
Report | Print
Jun 13, 2023 -

Bill Kay Buick GMC responded

Hi there, thank you so much for your positive comments about Bill Kay Buick GMC!

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