Bill Kay Buick GMC

Purchase of GMC Acadia with Duran Shandor We mostly dealt with Duran. He's an amazing guy! Very helpful, courteous and we didn't feel pressured or frustrated with him. We had checked out other We mostly dealt with Duran. He's an amazing guy! Very helpful, courteous and we didn't feel pressured or frustrated with him. We had checked out other dealerships and out of all of them, Duran was the one we both said we wished other salesmen were like him. He didn't jump on us like the others! He let us be when we were looking but was right there to answer questions or show us vehicles! Duran is a pleasure to work with! More

Purchase of 2014 Denali Acadia Our experience at the dealership was actually the best we have experienced. Usually when we walk into a dealership we are swarmed by salespeople right Our experience at the dealership was actually the best we have experienced. Usually when we walk into a dealership we are swarmed by salespeople right away which makes it an upleasant experience however, not here! It was a pleasure to work with Nate, he was extremely great to work with as well as Karl. We will recommend friends and family to this dealership! Ken and Gina More

Our unexpected car buying experience. We stopped by Bill Kay Buick in Downers Grove, on the way to the Pugi Hyundai, dealer, just to confirm that we could not afford the Enclave- which wa We stopped by Bill Kay Buick in Downers Grove, on the way to the Pugi Hyundai, dealer, just to confirm that we could not afford the Enclave- which was our first choice. Nate Fox warmly greeted us and before we knew it, he found an Enclave, on the lot. Though still not within our price point, Nate continued to diligently work with us to achieve a fair price agreement. A very long story short and numerous hours later, we drove away in our new Enclave! Nate was wonderful to work with! He is genuine, down to earth, a good listener, professional, very personable, and all coupled with a truly great sense of humor! My husband and I have been professional educators for over 35 years and can read people quite accurately. Nate is good people! Marylin Imparto was very patient with our questions/concerns and did an excellent job explaining the financing details. Both David and Karl also worked well through Nate for us and personally introduced themselves. Although I'm not sure we bought the "contest" story Karl- but whatever it takes!!! Nate, Karl, Marylin, and Umberto (brought us gas, filled up the Enclave, and washed it for us), all stayed an hour and a half after closing, on a Saturday night, for the sale. I understand that comes with the job, but they were good natured, patient, and very accommodating when they no longer "had" to be. Overall, I have to say we were very happy and impressed with our experience at this dealer. I enthusiastically recommend both the dealership and Nate Fox!! More

Going Beyond Expectations My wife and I had decided to replace our less than fuel friendly 2013 Lincoln MKS with a used 2014 Chevy Volt. What occurred next has made us custome My wife and I had decided to replace our less than fuel friendly 2013 Lincoln MKS with a used 2014 Chevy Volt. What occurred next has made us customers for life. We contacted Karl and Jake with our request. Over the next two weeks both individuals provided daily updates on their search, involved many members of the Bill Kay staff to assist (one of which drove 2 hours to view a potential match) and ultimately found us the car of our dreams. Thanks to everyone at Bill Kay Buick GMC! The car is fantastic, but your dedication and friendship is even better! More

More than satisfied with my purchased and experience!! I purchased a used 2011 Mitsubishi Gallant at Bill Kay in Downers Grove about a year ago and a half ago. Car had no accidents, basic features, ran wel I purchased a used 2011 Mitsubishi Gallant at Bill Kay in Downers Grove about a year ago and a half ago. Car had no accidents, basic features, ran well and it didn't give me any problems. My credit at that time was not very good but still made a good purchase on a vehicle with of course a high interest rate due to my credit. I decided to go back to Bill Kay and possibly trade-in my car that I purchased from them exactly a year and a half ago to see if I can lower my monthly payments. My sales rep was Nate Fox. I told Nate right from the start what I wanted out of my trade-in and he listened. I wanted lower monthly payments and a safe car to pass down to my son 3 years from now. Not only he made that happened, but also lowered my interest rate and put me in a nice used safe car. Thanks to Nate and Karl. They were a big help. Nate was very honest and did not put any pressure on me. My overall experience with Nate was excellent. Both Nate and Karl were very helpful and knowledgeable. Marilyn, finance manager, also helped lower my interest rate even more and was able to include a 5 year bumper-to-bumper warranty on the 2011 Toyota Corolla I purchased. I am more than satisfied with my purchase and I wish there more car dealers out there like this. I will definitely go back and refer this dealer to my friends and family. More

Very Satisfying and Positive Experience!!! My wife and I had each purchased a vehicle from this dealership 4+ years ago with complete satisfaction!! I came back to trade in my car and purchas My wife and I had each purchased a vehicle from this dealership 4+ years ago with complete satisfaction!! I came back to trade in my car and purchase a new one. My experience this time was even more satisfying than before. Nate Fox made the purchase of my Denali/Acadia a rewarding experience as he was knowledgeable honest, trustworthy and professional in the sale of the vehicle. From day one, I felt comfortable and relaxed in working with Nate and the dealership!! I received a good price for my trade in towards the purchase and received great direction in choosing the financing of the car. I had some additional service to the car and Nate was totally involved in making sure it was completed satisfactory and quickly!! It was truly a great experience!! Thanks Nate, Karl and Bill Kay Dealership!! More

Purchase of new Enclave We purchased a new 2014 Enclave at Bill Kay. This is our first Buick purchase. We were very happy with our experience. From start to finish we were We purchased a new 2014 Enclave at Bill Kay. This is our first Buick purchase. We were very happy with our experience. From start to finish we were treated well and would highly recommend both the dealership and our sales team. Nate Fox was our sales rep and we found him both knowledgable and friendly. The manager Karl was very attentive and made sure our questions were answered. Jake is a big asset as well. We live in the city and the customer service at this dealership was more than worth the drive to the suburbs. More

Very friendly My experience at this dealership was great. No pushy sales games. They just tried real hard to find what I was looking for and they succeeded. I woul My experience at this dealership was great. No pushy sales games. They just tried real hard to find what I was looking for and they succeeded. I would recommend this dealership to anyone. Thanks! More

Fantastic experience Had a Great experience at this dealership, and the salesmen were probably the best I have ever dealt with. Glad I came here. 5 stars for me. Had a Great experience at this dealership, and the salesmen were probably the best I have ever dealt with. Glad I came here. 5 stars for me. More

Amazing!!! My husband and I truly appreciate the experience we received at this dealership from Nate Fox and David Casino. They worked extremely hard to make sur My husband and I truly appreciate the experience we received at this dealership from Nate Fox and David Casino. They worked extremely hard to make sure we drove away with the vehicle of our choice and that we were satisfied. We got a great deal!!!! We will be back for our next purchase!!! Highly recommended!!!! More