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Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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October 17, 2003
Went in to test drive a new Pontiac under GM 24 hour test drive, and was treated to the rudest sales manager I have ever met. Told him why I was there, and he started in with, well you know we don't have tha drive, and was treated to the rudest sales manager I have ever met. Told him why I was there, and he started in with, well you know we don't have that many cars to use under program, what if you smash car, don't drive fast, don't, don't don't, just about everything. I got upset and, and got into an argument with him regarding his sales technique, and was about to speak to the owner of the franchise, when he finally allowd me to take a car to test drive. I drove it, liked the car, and bought it at another dealership. More
by grandpamike
Employees Worked With
Mark Nowman <Sales Mgr>
