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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,391 reviews

November 03, 2023

Had called the day before to ask some questions but was dismissed to "just bring my husband and come in". We were driving well over 3 hours to get there. Couldn't get an answer to any question that my h More

by kdtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Scott Spisak
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Nov 03, 2023 -

Bill Kay Buick GMC responded

We appreciate your business and the fantastic star rating you gave to each person you worked with. I would like to extend our apology for any misunderstandings that may have occurred. Please if you would call me Donnie Jorman Customer relations at 630-969-3200 ext1221.

October 21, 2023

Mari friendly environment and they take your their time is playing in the process of buying a car More

by MSTORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell, Scott Spisak
Report | Print
Oct 23, 2023 -

Bill Kay Buick GMC responded

Hi, thank you for the high star rating!

October 18, 2023

The Service department is great. They communicate updates very well, and I've never had any issues with my vehicles after service is complete. More

by matruesd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
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Oct 18, 2023 -

Bill Kay Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay Buick GMC!

October 12, 2023

Adam Fick was easy to work with and had us out of there in our new Yukon Denali quick. Thanks guys my wife loves the bad a$$ truck! More

by #1Tilesetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Fick
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Oct 13, 2023 -

Bill Kay Buick GMC responded

NICE!!!! Thank you for a outstanding review!!!!

October 12, 2023

Nick was in contact with me the while my car was in there.. Did a great job More

by heneghanann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
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Oct 13, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

October 08, 2023

They both were outstanding salesman and very informative. They both offered assistance at anytime thanks! More

by marydonahue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
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Oct 09, 2023 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 05, 2023

Scott and the team at Bill Kay Buick impressed me with their integrity and hard work to resolve the issues on the original purchase and to restore the smile on my nephews first car. More

by Jandockett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell, Scott Spisak
Report | Print
Oct 05, 2023 -

Bill Kay Buick GMC responded

Mrs. Anderson I think we spoke last month about your nephew, You explained to me that you wanted to look into to trading him out off the vehicle if possible because the vehicle was back in service for a different issue. Please let me know who in sales spoke with you? Call me Donnie Jorman customer relations at 630 969 3200 ext 1221.

October 03, 2023

All right. Always a good experience when I deal with the car doctor in Downers Grove More

by mdesonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Nicholas Candre
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Oct 03, 2023 -

Bill Kay Buick GMC responded

From the car doctor and the entire staff we thank you!!!!

September 27, 2023

My first service was smooth. Drop off and pick up was easy and hassle free. More

by BHANSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
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Sep 27, 2023 -

Bill Kay Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us.

September 21, 2023

I like go to gmc Buick to have my car serviced . The service dept is so helpful. More

by susan.specht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giovanonni, Brian Wilson, Victoria Delgado, Joe Haga, Nicholas Candre
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Sep 21, 2023 -

Bill Kay Buick GMC responded

susan.specht thank you for your kind words and fantastic star rating!!!

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