Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Easiest, hassle free no BS car buying experience ever Jake And Karl were Great, They gave us REAL suggestions and advice when buying and financing, They were truly helping us make the best decision for US Jake And Karl were Great, They gave us REAL suggestions and advice when buying and financing, They were truly helping us make the best decision for US, not for THEM. Extremely knowledgeable, I mean top notch in their industry. The dealer had a huge inventory too, We had 7 different options in the exact color and make/model we were looking for. These guys Love what they do and it shows. I'm not going anywhere else from now on. More
Best Dealership experience ever!!! I live in Michigan and came to Bill Kay because I had been looking for a Buick Enclave and found one here. I first started emailing with Agnes. Agnes I live in Michigan and came to Bill Kay because I had been looking for a Buick Enclave and found one here. I first started emailing with Agnes. Agnes is absolutely amazing at customer service and really cared about us as customers. That is because we were 3 hours away and had limited time when we came to the dealership. I then began talking to Jake our salesman and he was awesome. He went above and beyond for us because we had to leave to get back to MI. He went in back and changed our tires for us to move it along faster. Then we already had financing but to finish our deal we worked with Dave Casino and man he is great too. I will drive back and buy from them again every time because they care about relationships and selling a great product. You can't go wrong with any of these people and you can trust them to treat you like you want to be treated when spending a lot of money. It was fun and just an excellent experience from start to finish. My wife and I guarantee this dealership. It's so worth the drive for us and you. More
You'd never know Mike Darge was the GM. I actually went here as I was trying to pick between the Tahoe and the Denali, which then lead me here to the Chevy dealership. I ended up starting a I actually went here as I was trying to pick between the Tahoe and the Denali, which then lead me here to the Chevy dealership. I ended up starting a conversation with Mike Darge (who turned out to be the GM of the GMC dealership) and after some discussion, I ended up deciding I liked the look of the Tahoe more than that of the Denali. Mike, himself, took me down the street to their sister dealership (Chevy) and set me up with the guys down there with a Tahoe. Unbelievable customer service from both the GMC and Chevy stores. Thanks again for the great deal. I'll be back for another one when the time comes. More
Easy, friendly amazing Nate Fox, very knowledgeable. Very nice. Will come back again. Will recomend him to friends. Disappointed he wouldn't let my husband drive his jag Nate Fox, very knowledgeable. Very nice. Will come back again. Will recomend him to friends. Disappointed he wouldn't let my husband drive his jaguar. More
Bought Used 2013 Chrysler 200 Convertible Paul was very professional and nice throughout the sales process. This car buying experience was as good as it gets. Paul has since followed up by ema Paul was very professional and nice throughout the sales process. This car buying experience was as good as it gets. Paul has since followed up by email on 2 occasions to make sure we are satisfied with our purchase. More
New & Improved car sales I contacted Josh on saturday morning told him what I was looking for. "Less then ten minutes Nate Fox contacted me. Said he would start looking. Ha I contacted Josh on saturday morning told him what I was looking for. "Less then ten minutes Nate Fox contacted me. Said he would start looking. Had few back and forth calls and by five was there to test drive, sign, and leave. Now car dealerships make me sick. Not Bill Kay!!!!!!! They go the extra to help their customers. Nate answered all my questions. This was my second purchase for my second car in six years. These guys were the best. I was ready to downgrade because I was worried about the price. They stayed late and helped me get my dream car. THEY MADE IT HAPPEN. I LOVE THESE GUYS AND DEFINITELY RECOMMEND THEM. :) More
Not feeling the warm fuzzies Stressed how important my credit is for a home purchase next year and I didn't want unnecessary dings for credit checks. I see credit ran by 5 financ Stressed how important my credit is for a home purchase next year and I didn't want unnecessary dings for credit checks. I see credit ran by 5 finance companies. Why was I not informed they were shopping numerous places and that each place would run my credit again? More
AWESOME Sales Experience!!! Nick Richko & Sandy Kincaid made my experience seamless, enjoyable and swift. Initially I went in to Bill Kay Buick GMC to test drive/look around. I Nick Richko & Sandy Kincaid made my experience seamless, enjoyable and swift. Initially I went in to Bill Kay Buick GMC to test drive/look around. I met with Sandy Kincaid, letting her know what I was looking for, my likes/dislikes and my price point. She diligently worked to find the perfect vehicle for me. Sandy shared my expectations with Nick Richko, between to two of them, they worked in tandem to find me a CPO 2013 3.5 S Altima! Despite my very high standards, requirements and needs. Sandy & Nick assured me that they would find a vehicle to meet my requirements and they did. The efforts Nick & Sandy put into finding me my vehicle exceeded my expectations and the efforts of other dealerships (even dealership I work at) you guys are the BESTEST!!!! Thank you both very much! CandiC More
David Casino is a peach! I could not be more pleased with the service at Bill Kay Buick. David Casino was very bright, kind, and helpful. Jake Lambert was also very helpful. I could not be more pleased with the service at Bill Kay Buick. David Casino was very bright, kind, and helpful. Jake Lambert was also very helpful. He was great at helping me get the blue tooth set up in my new car. I would absolutely recommend them both! Nice job! More
Bill Kay all the way Duran was so helpful and fun to work with he had great product knowledge and made our car buying experience fun n easy I would suggest anyone looking Duran was so helpful and fun to work with he had great product knowledge and made our car buying experience fun n easy I would suggest anyone looking to purchase a vehicle go see Duran at Bill Kay Buick GMC More