Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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More than satisfied with my purchased and experience!! I purchased a used 2011 Mitsubishi Gallant at Bill Kay in Downers Grove about a year ago and a half ago. Car had no accidents, basic features, ran wel I purchased a used 2011 Mitsubishi Gallant at Bill Kay in Downers Grove about a year ago and a half ago. Car had no accidents, basic features, ran well and it didn't give me any problems. My credit at that time was not very good but still made a good purchase on a vehicle with of course a high interest rate due to my credit. I decided to go back to Bill Kay and possibly trade-in my car that I purchased from them exactly a year and a half ago to see if I can lower my monthly payments. My sales rep was Nate Fox. I told Nate right from the start what I wanted out of my trade-in and he listened. I wanted lower monthly payments and a safe car to pass down to my son 3 years from now. Not only he made that happened, but also lowered my interest rate and put me in a nice used safe car. Thanks to Nate and Karl. They were a big help. Nate was very honest and did not put any pressure on me. My overall experience with Nate was excellent. Both Nate and Karl were very helpful and knowledgeable. Marilyn, finance manager, also helped lower my interest rate even more and was able to include a 5 year bumper-to-bumper warranty on the 2011 Toyota Corolla I purchased. I am more than satisfied with my purchase and I wish there more car dealers out there like this. I will definitely go back and refer this dealer to my friends and family. More
Very Satisfying and Positive Experience!!! My wife and I had each purchased a vehicle from this dealership 4+ years ago with complete satisfaction!! I came back to trade in my car and purchas My wife and I had each purchased a vehicle from this dealership 4+ years ago with complete satisfaction!! I came back to trade in my car and purchase a new one. My experience this time was even more satisfying than before. Nate Fox made the purchase of my Denali/Acadia a rewarding experience as he was knowledgeable honest, trustworthy and professional in the sale of the vehicle. From day one, I felt comfortable and relaxed in working with Nate and the dealership!! I received a good price for my trade in towards the purchase and received great direction in choosing the financing of the car. I had some additional service to the car and Nate was totally involved in making sure it was completed satisfactory and quickly!! It was truly a great experience!! Thanks Nate, Karl and Bill Kay Dealership!! More
Purchase of new Enclave We purchased a new 2014 Enclave at Bill Kay. This is our first Buick purchase. We were very happy with our experience. From start to finish we were We purchased a new 2014 Enclave at Bill Kay. This is our first Buick purchase. We were very happy with our experience. From start to finish we were treated well and would highly recommend both the dealership and our sales team. Nate Fox was our sales rep and we found him both knowledgable and friendly. The manager Karl was very attentive and made sure our questions were answered. Jake is a big asset as well. We live in the city and the customer service at this dealership was more than worth the drive to the suburbs. More
Very friendly My experience at this dealership was great. No pushy sales games. They just tried real hard to find what I was looking for and they succeeded. I woul My experience at this dealership was great. No pushy sales games. They just tried real hard to find what I was looking for and they succeeded. I would recommend this dealership to anyone. Thanks! More
Fantastic experience Had a Great experience at this dealership, and the salesmen were probably the best I have ever dealt with. Glad I came here. 5 stars for me. Had a Great experience at this dealership, and the salesmen were probably the best I have ever dealt with. Glad I came here. 5 stars for me. More
Amazing!!! My husband and I truly appreciate the experience we received at this dealership from Nate Fox and David Casino. They worked extremely hard to make sur My husband and I truly appreciate the experience we received at this dealership from Nate Fox and David Casino. They worked extremely hard to make sure we drove away with the vehicle of our choice and that we were satisfied. We got a great deal!!!! We will be back for our next purchase!!! Highly recommended!!!! More
great service This place is great had me approved for a nice and better car then i had and got me out of my shitty car i had j.c worked thru hops to get me in a rel This place is great had me approved for a nice and better car then i had and got me out of my shitty car i had j.c worked thru hops to get me in a reliable car totally recommend this dealership More
Smooth purchase experience at Bill Kay w/Jonathan Mendez We purchased a used 2014 Acadia today from Bill Kay GMC in DG, IL. Jonathan Mendez was our salesperson and we couldn't have a had a more pleasant vehi We purchased a used 2014 Acadia today from Bill Kay GMC in DG, IL. Jonathan Mendez was our salesperson and we couldn't have a had a more pleasant vehicle purchasing experience. We knew which vehicle we wanted so we started to talk over the purchase numbers right away. Jonathan was very honest and forthcoming on the price. There wasn't all of the back and forth that normally goes on. He was fast, efficient and right to the point. He took the necessary time to let us think through the purchase decision. No pressure, just great service. He was very knowledgable about the vehicle. He got us into the finance managers office quickly and the vehicle was prepped and ready for us to drive off of the lot. I highly recommend Jonathan for any vehicle purchase. More
Amazing Service & Competetive Prices Karl, Jake and David amongst others, make a very dynamic team at Bill Kay. I know that I got the best deal for the two vehicles that I purchased, whic Karl, Jake and David amongst others, make a very dynamic team at Bill Kay. I know that I got the best deal for the two vehicles that I purchased, which hasn't been the case with other dealerships that I've done business with in the past. They were very transparent throughout the entire buying process; I always knew what to expect as we moved from the test drive to signing, and everything in between. I strongly urge anyone looking to purchase a vehicle to visit Bill Kay, because even if they don't have the vehicle you're looking for on the lot they will find it for you. You won't be disappointed!! More
The BEST EXPERIENCE EVER!!! This was the most amazing experience I've ever had! I've bought 3 other cars at other places and never felt as comfortable as I did with these guys! This was the most amazing experience I've ever had! I've bought 3 other cars at other places and never felt as comfortable as I did with these guys! They know everything there is to know about all these different vehicles which made it easy for me to understand! I fell in love with my car instantly and they made it possible for me to drive my dream car off the lot! Karl, Jake and David were so professional and honest with me and my husband! I'll never go anywhere else for a car! I'll be sending ALL my friends and family there! Thank you, thank you, thank you! You three changed my life!! I LOVE MY NEW ENCLAVE!!! More