Bill Kay Buick GMC

Bill Kay Buick is helpful and customer friendly. Always feel comfortable in this dealership and talking to the service employees. Always feel comfortable in this dealership and talking to the service employees. More

Brandon was awesome and very knowledgeable about the car i was interested in. Was a great experience. Scott and I had some fun and laughs. Highly recommend! i was interested in. Was a great experience. Scott and I had some fun and laughs. Highly recommend! More

9:30 appointment Said it would take 1hour. Took 1:50 and no communication until I asked what the hold up was Took 1:50 and no communication until I asked what the hold up was More

She was very thorough and took the time ensuring all my vehicle service needs were met vehicle service needs were met More

highly recommend Juana T. at Bill Kay. She was attentive, thorough and knowledgeable. She made car buying experience seamless and enjoyable. at Bill Kay. She was attentive, thorough and knowledgeable. She made car buying experience seamless and enjoyable. More

From my first call in, it was pleasant. My customer care representative (shame on me for not recalling her name), was amazing! She was delightful on the phone, she greeted me by name when I My customer care representative (shame on me for not recalling her name), was amazing! She was delightful on the phone, she greeted me by name when I arrived, she walked me through what she was going to do, then asked me to wait in the waiting area. Luckily the parts were on hand, so it took 45 minutes after diagnosing my truck. I was just happy I didn’t have to make another appointment. I have done work with another dealership close to you, it was offsetting. Just rude and zero customer service! Thank you for a great experience, we will be returning! Possibly to trade in my old beast for a new one . More

We ran into a financing snag at the time of purchase, and again when we brought the car back for some minor body work, and in both cases Terry Bryan stepped up and resolved the issues to our complete satisfa again when we brought the car back for some minor body work, and in both cases Terry Bryan stepped up and resolved the issues to our complete satisfaction. More

I had a great experience at Buick, This is my third Buick at this location and Brandon made this the best transaction ever. at this location and Brandon made this the best transaction ever. More

The team at Bill Kay made the whole experience of trading in and buying a car painless.would definitely do business down the road. trading in and buying a car painless.would definitely do business down the road. More

We came in from out of state to look at a car so I called and made an appointment. We were greeted by a salesman who almost immediately started talking politics, which was totally inappropriate. I have been and made an appointment. We were greeted by a salesman who almost immediately started talking politics, which was totally inappropriate. I have been in sales for 35 years and you should NEVER bring up your Politcal or Religious opinions to a customer…it’s very unprofessional. It put us both in a negative state of mind and not conducive to dealing on a large ticket item. More