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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,363 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,363 reviews

September 27, 2023

My first service was smooth. Drop off and pick up was easy and hassle free. More

by BHANSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
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Sep 27, 2023 -

Bill Kay Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us.

September 21, 2023

I like go to gmc Buick to have my car serviced . The service dept is so helpful. More

by susan.specht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Giovanonni, Brian Wilson, Victoria Delgado, Joe Haga, Nicholas Candre
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Sep 21, 2023 -

Bill Kay Buick GMC responded

susan.specht thank you for your kind words and fantastic star rating!!!

September 20, 2023

They handled my issue fast and got me out the door with my new rim. More

by luisorozco32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Nicholas Candre
Report | Print
Sep 20, 2023 -

Bill Kay Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience!

September 17, 2023

Had to pay to fix engine light problem after 3 weeks when I purchase the vehicle I think I shouldn’t have to pay but I did that’s the inly thing I didn’t like More

by mvucinic20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Victoria Delgado, Nicholas Candre
Report | Print
Sep 18, 2023 -

Bill Kay Buick GMC responded

Please mvucinic20 if you would like to call me I want to here more about your engine light issue. Donnie Jorman Customer relations 630-969-3200 ext.1221

September 17, 2023

Easy people to deal with. Brandon was especially nice and knowledgeable. It was an very nice dealership. I have already recommend it to someone else who is shopping also! More

by marye2826
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Report | Print
Sep 18, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon! We thank you for your recommendation.

September 15, 2023

Wow… what a positive experience! Brandon, the sales managers and financing were all class acts. I was with my 16-year-old son and this was a great first car buying experience for him More

by lisamo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam,GSM, Randall, Brandon Dahlgren
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Sep 18, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

September 14, 2023

Always a pleasure to deal with Brian in service. Always gets me in and out for service to my GMC. No complaints More

by vegasman711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Report | Print
Sep 18, 2023 -

Bill Kay Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience!

September 03, 2023

It was a good experience! All questions were answered in a timely manner! Thank you! More

by NN3131
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Candre
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Sep 04, 2023 -

Bill Kay Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience!

August 30, 2023

I didn't have an appointment but I was able to drop my car off and it was repaired the next day. I was called each time they found new problems. More

by GILROSESTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
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August 28, 2023

They were HELPFUL, they were very courteous, fast had a very short wait for finance. More

by JRONCDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
Report | Print
Aug 28, 2023 -

Bill Kay Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay Buick GMC!

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