Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Buick GMC
Downers Grove, IL
1,391 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,391 reviews
January 16, 2024
Excellent service and great people; had an oil change and two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. two filters replaced. John was very professional and explained the inspection report thoroughly. I will return for future repairs. More
by Romach
Verified CustomerEmployees Worked With
John Petrie
January 16, 2024
All persons and I had contact with or professional friendly and willing to go above and beyond to make sure I was comfortable friendly and willing to go above and beyond to make sure I was comfortable More
by Iraparks
Employees Worked With
Other Employees :
Terry Bryan, Brandon Dahlgren, Randall Caldwell, Scott Spisak
January 16, 2024
Bill Kay was welcoming and willing to work with me with down payment in which I was please with. Thanks again down payment in which I was please with. Thanks again More
by LOLO0367
January 13, 2024
This was one of the easiest vehicle purchases I ever made. Brandon was very knowledgable and upfront about the whole process. Glad we decided to stop in to Bill Kay to purchase our GMC! Thanks to the wh made. Brandon was very knowledgable and upfront about the whole process. Glad we decided to stop in to Bill Kay to purchase our GMC! Thanks to the whole staff for a great experience. More
by ac
Employees Worked With
Brandon Dahlgren, Randall Caldwell
January 11, 2024
We had a fantastic experience with Chelsea , she was very helpful and helped us get the best deal on our new car. Would def recommend to anyone helpful and helped us get the best deal on our new car. Would def recommend to anyone More
by Davecurto
Employees Worked With
Terry Bryan, Chelsea Jordan
January 06, 2024
I will put it easy and simple, Scott we need more of you in the dealerships, very professional in the dealerships, very professional More
by Yasir
January 03, 2024
Very Quick and amazing service by the whole team. Had one super minor issue with the car and they made sure to take care of it for me on the spot. When I was searching for my truck they were the only Had one super minor issue with the car and they made sure to take care of it for me on the spot. When I was searching for my truck they were the only dealer that was actually willing to sit down with me and work everything out. More
by mtrytko4
December 20, 2023
They went up and beyond to help me. They were very patient with me. They let me know about the reward program. Where as the other facilities didn't let me know. They were very patient with me. They let me know about the reward program. Where as the other facilities didn't let me know. More
by jcarr48
Employees Worked With
Brian Wilson
