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Bill Kay Buick GMC

Downers Grove, IL

Overview
Employees
Reviews
Vehicles
4.5
1,363 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
Contact Dealership

2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,363 reviews

November 30, 2023

Svott and Chelsea were great to deal with on my purchase. Exactly what they said it was. ! More

by Torty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Spisak, Chelsea Jordan
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Dec 01, 2023 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 30, 2023

I had a rough start but left extremely happy with how things went. All of the people I dealt with were very nice and truly wanted me to have a good experience. I would highly recommend this dealership. More

by ael14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Sypniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Bryan, Scott Spisak, Chelsea Jordan
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Dec 01, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

November 27, 2023

Bill Kay Buick is helpful and customer friendly. Always feel comfortable in this dealership and talking to the service employees. More

by sradzi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
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Nov 28, 2023 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

November 24, 2023

Brandon was awesome and very knowledgeable about the car i was interested in. Was a great experience. Scott and I had some fun and laughs. Highly recommend! More

by jeffpickett717
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell, Randall Caldwell
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Nov 24, 2023 -

Bill Kay Buick GMC responded

Hi there, thank you so much for your positive comments about Bill Kay Buick GMC!

November 24, 2023

9:30 appointment Said it would take 1hour. Took 1:50 and no communication until I asked what the hold up was More

by thegalushas
Recommend Dealer
No
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Nov 24, 2023 -

Bill Kay Buick GMC responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please except our apology, Communication skills should have been much better.

November 23, 2023

She was very thorough and took the time ensuring all my vehicle service needs were met More

by Lisabella7171
Recommend Dealer
Yes
Employees Worked With
Jennifer if I remember correctly
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Nov 24, 2023 -

Bill Kay Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

November 19, 2023

highly recommend Juana T. at Bill Kay. She was attentive, thorough and knowledgeable. She made car buying experience seamless and enjoyable. More

by kingflocka5492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 19, 2023

From my first call in, it was pleasant. My customer care representative (shame on me for not recalling her name), was amazing! She was delightful on the phone, she greeted me by name when I More

by Seecruznow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Awesome Goddess
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Nov 20, 2023 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out!

November 18, 2023

We ran into a financing snag at the time of purchase, and again when we brought the car back for some minor body work, and in both cases Terry Bryan stepped up and resolved the issues to our complete satisfa More

by terry.linderman
Recommend Dealer
Yes
Employees Worked With
Terry Bryan
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Nov 20, 2023 -

Bill Kay Buick GMC responded

We appreciate your positive review about your recent experience with us!

November 18, 2023

I had a great experience at Buick, This is my third Buick at this location and Brandon made this the best transaction ever. More

by nsalazar116
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Dahlgren
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Nov 20, 2023 -

Bill Kay Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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