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Bill Jacobs Volkswagen
Naperville, IL
480 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 11, 2014
2013 Passat SE
Otis is the man! He will do his best to get you in whatever car you want. He is very caring
for others and goes the extra mile. He also goes through
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by mcruz1317
Employees Worked With
Otis and Jason
August 06, 2014
Car buying experience
I just bought a audi with this dealership. I'm extremely impressed with this customer service that each member provides at this dealership. There was
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by almaa_093
Employees Worked With
Otis, Manager, General Manager, Finance agent
July 29, 2014
great experience the whole team was a great help
First time ever buying a VW and the whole team from Rodney our salesman to Nick the used car manager worked with us for the Tiguan that my wife wanted
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by hattriq
Employees Worked With
Rodney, Nick, Jason
Dealership Inventory (232 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Television
- Vending Machines
