Bill Jacobs Volkswagen

Ricardo was very professional and kind. I was extremely nervous but he made me feel comfortable during the whole process. I was extremely nervous but he made me feel comfortable during the whole process. More

Ricardo was very personable, courteous and helpful in determining the vehicle of my choice and assisting in my final purchase. determining the vehicle of my choice and assisting in my final purchase. More

My man, Andre Bretado, is a good man who helped me through the entire process of me getting my very first car. He truly is a good salesman who cares a lot for his customers. He answered all of my ques through the entire process of me getting my very first car. He truly is a good salesman who cares a lot for his customers. He answered all of my questions, and is very, very patient. I am so excited for my first car and if anyone I know who is looking for a new car I will do definitely send them to Andre. There’s no doubt in my mind that he will take care of them. More

Ricardo was incredible! I bought this car from out of state and he was so incredible helpful with getting everything squared away before I could fly into Chicago to pick up I bought this car from out of state and he was so incredible helpful with getting everything squared away before I could fly into Chicago to pick up the car. His kindness and loyalty did not go unnoticed. He was so professional and helpful. More

I recently purchased a Cross Sport and the customer service and process was incredible. Selina was my sales associate and she was amazing. service and process was incredible. Selina was my sales associate and she was amazing. More

It was great experience. Selina helped a lot with purchase of new car. Thank you very much Selina helped a lot with purchase of new car. Thank you very much More

Overall the experience was decent. My only issue was the time. I know a dealership can take some time but 4 hours on a Thursday and it wasn’t busy seems excessive. We had already agree My only issue was the time. I know a dealership can take some time but 4 hours on a Thursday and it wasn’t busy seems excessive. We had already agreed on a trade in value a couple days prior and they could have started charging the vehicle sooner. Selina our salesperson was nice and knew a lot about the vehicle. More

Ricardo was the best. He made the experience as painless as possible and explained everything as accurate as possible. Super happy with my purchase He made the experience as painless as possible and explained everything as accurate as possible. Super happy with my purchase More

I recently had the pleasure of working with Ricardo Echeverria at Bill Jacobs VW. He was exceptional: friendly, knowledgeable, great listener, and very personable. He suggested an upgraded SEL-R model Echeverria at Bill Jacobs VW. He was exceptional: friendly, knowledgeable, great listener, and very personable. He suggested an upgraded SEL-R model of the car I was interested in (which I love!), and greatly helped with getting me a good offer on my trade-in. I’m grateful for a pleasant buying experience at Bill Jacobs, and I highly recommend Ricardo! More

Mo Khan is an exceptionally great salesperson and a wonderful young man. Mo has a thorough knowledge of his product, which is refreshing in his industry. Often, I know more about the car I am s wonderful young man. Mo has a thorough knowledge of his product, which is refreshing in his industry. Often, I know more about the car I am shopping for than does the person charged with presenting it to me. With Mo’s nearly encyclopedic knowledge of all things VW, my knowledge of the product seemed paltry by comparison. Mo is also patient; I take an inordinately long time to make a car purchase, and Mo was always available to accommodate me when I needed to take “just one more ride” to assure myself of my understanding and thoughts regarding the, in my case, Jetta SEL, which is a wonderful car that deserves far more notice, and accolades, than it seems to garner from the automotive press. Nowhere can one get a compact, yet spacious, car with just about every available bell and whistle at this price. Neither the Corolla nor the Civic are available with such an extensive list of standard equipment; the Jetta SEL is indeed the “mini-Audi” some have called it. I only deal with knowledgeable and friendly car salespeople whose company I genuinely enjoy; I don’t have the time or patience to deal with poseurs and hustlers. Even in the star-laden group of car salespeople with whom I do business, Mo stands out as one of the shining stars. Besides being a great salesperson, Mo is a wonderful young man. He is kind, considerate, funny, relatable (even to this writer who is more than twice his age), attentive, and respectful of one’s time and considerations. He would make a great friend and is going places in this world. Chris VerHagen, the sales manager with whom I also dealt, is also a great guy who knows his craft. It was a pleasure dealing with him as well. Like Mo, Chris is a no pressure, no nonsense, no flim-flam guy. More