
Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I loved working with Ricardo! He was so helpful and made the buying process, quick, easy, and hassle free. I would gladly buy my next car from him too. Love my new car, and ver He was so helpful and made the buying process, quick, easy, and hassle free. I would gladly buy my next car from him too. Love my new car, and very glad to have the opportunity to work with Ricardo. More
Ricardo was very professional and kind. I was extremely nervous but he made me feel comfortable during the whole process. I was extremely nervous but he made me feel comfortable during the whole process. More
Ricardo was very personable, courteous and helpful in determining the vehicle of my choice and assisting in my final purchase. determining the vehicle of my choice and assisting in my final purchase. More
My man, Andre Bretado, is a good man who helped me through the entire process of me getting my very first car. He truly is a good salesman who cares a lot for his customers. He answered all of my ques through the entire process of me getting my very first car. He truly is a good salesman who cares a lot for his customers. He answered all of my questions, and is very, very patient. I am so excited for my first car and if anyone I know who is looking for a new car I will do definitely send them to Andre. There’s no doubt in my mind that he will take care of them. More
Ricardo was incredible! I bought this car from out of state and he was so incredible helpful with getting everything squared away before I could fly into Chicago to pick up I bought this car from out of state and he was so incredible helpful with getting everything squared away before I could fly into Chicago to pick up the car. His kindness and loyalty did not go unnoticed. He was so professional and helpful. More
Overall the experience was decent. My only issue was the time. I know a dealership can take some time but 4 hours on a Thursday and it wasn’t busy seems excessive. We had already agree My only issue was the time. I know a dealership can take some time but 4 hours on a Thursday and it wasn’t busy seems excessive. We had already agreed on a trade in value a couple days prior and they could have started charging the vehicle sooner. Selina our salesperson was nice and knew a lot about the vehicle. More
Ricardo was the best. He made the experience as painless as possible and explained everything as accurate as possible. Super happy with my purchase He made the experience as painless as possible and explained everything as accurate as possible. Super happy with my purchase More
I recently had the pleasure of working with Ricardo Echeverria at Bill Jacobs VW. He was exceptional: friendly, knowledgeable, great listener, and very personable. He suggested an upgraded SEL-R model Echeverria at Bill Jacobs VW. He was exceptional: friendly, knowledgeable, great listener, and very personable. He suggested an upgraded SEL-R model of the car I was interested in (which I love!), and greatly helped with getting me a good offer on my trade-in. I’m grateful for a pleasant buying experience at Bill Jacobs, and I highly recommend Ricardo! More