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Bill Jacobs Volkswagen

Naperville, IL

4.7
511 Reviews

2211 Aurora Avenue

Naperville, IL

60540

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Showing 511 reviews

May 12, 2012

Overall experience was beyond superior. Bryan helped me get a great trade in value for my 2010 Toyota Camry and a great deal on my 2012 Passat. I plan to do future business with Bill Jacobs based on my exp More

by a.fedczyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wiater
May 11, 2012

Very pleased with all aspects of purchase, quick, easy,and priced right. All options where in place and review of systems by Bryan was spot on!Purchased two EOS exactly the same. Found in two differe More

by edrensi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wiater
May 08, 2012

After trying several other dealerships, I finally found one that was professional and gracious. Ed was extrememly helpful and answered my many questions. I walked out with a GTI that fit my needs and dre More

by TimothyGTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
May 07, 2012

Excellent Service and post-sale support. They quickly worked to correct any issues with the used car I bought, to get it to a like-new condition. This included replacing the windshield and an ozone treat More

by evoblade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi, Dave (Sales Manager)
May 01, 2012

My family has now purchased 4 vehicles (3 new, 1 used) from Bill Jacobs VW, all from the best sales assocciate I have ever known, Ed Farshchi; he is simply the best. Ed goes way up and beyond all expecta More

by jtannura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
May 01, 2012

Bryan Waiter was very knowledgable regarding the Jetta Sportswagon TDI. This was our first diesel purchase and Bryan was very helpful in answering all our questions. The best part in dealing with Bill J More

by Cvbryant1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wiater
April 30, 2012

Donie and the Bill Jacobs staff made our purchase incredibly easy and smooth. It had been a long time since I purchased a car and I was a bit overwhelmed by the process. They provided a wealth of i More

by sellersnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donie Justiss
April 28, 2012

We purchased a new 2012 Turbo Beetle. Steve S, our salesman was professional and accommodating. Steve went out of his way to be helpful and informative yet we never felt pressured. He found the car More

by waynelh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sledze
April 26, 2012

Was great to work with, no pressure, only sought to fit my needs. Honestly, I felt bad that the car just didn't work for me. I wanted to buy from him. More

by gmm11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Justiss
April 24, 2012

We give the best rating to these gentlemen because we have leased many times before and this was probably our best experience. From the beginning, they were very courteous and informative. Ed was easy More

by cmaltese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi and John Stube
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