Bill Jacobs Volkswagen

Dealership had clean, comfortable and pleasant atmosphere, Received immediate welcome and help from staff upon entering dealership, No heavy pressure to decide, with a professional and knowlegeabl atmosphere, Received immediate welcome and help from staff upon entering dealership, No heavy pressure to decide, with a professional and knowlegeable sales staff. More

There are really no words that I can use to describe how wonderful all of my experiences have been at Bill Jacobs Volkswagen but I will try. I have been a loyal VW customer for 8 years now. After purchasing wonderful all of my experiences have been at Bill Jacobs Volkswagen but I will try. I have been a loyal VW customer for 8 years now. After purchasing my third VW from a different dealer, it had mechanical difficulties. Other local dealerships were unable to help until I decided to turn in my wifes lease at Bill Jacobs VW. From the start, I could tell this dealership was well run: super clean, well branded, had a HUGE inventory, and incredibly nice and professional staff were my first impressions.They were able to put together an incredible deal on a new lease for my wife and we left very happy. I happened to mention my difficulties with my other VW and the sales staff was very interested in my situation. They immediately brought out the Service Manager who gathered information and started the process of trying to fix my vehicle. The service staff worked tirelessly with Volkswagen to fix my car. All the while providing me with an awesome VW loaner and keeping me in the loop the whole way with regular updates. Thank you Kevin and team for everything! When the vehicle was unable to be repaired to my satisfaction, my salesman Max and manager Jon took over to ensure that I got in to the perfect vehicle. Remember, I did not purchase the faulty vehicle at this dealer! They searched high and low to find me a car as my needs were special and the car was rare. These guys treated me like a family member and worked so hard to make me happy. We were able to put together an amazing deal that compensated me way more than I thought was possible. I can not say enough about these two gentlemen, their work ethic, or their service. Volkswagen almost lost my confidence, loyalty, business, and referrals. But thanks to the people running this dealership, that did not happen. I have never really left a car purchase experience where I did not wonder whether or not I truly got the best deal / service possible. This time, I am certain. Thank you again guys, you have earned a loyal customer and a friend for life. All of my future purchases, referrals, and appreciation are yours forever. Thank you!!!! More

Bought a used 09 Jetta SportWagen from Max Gankhuyag. The car was already listed at the fair market value according to Edmunds.com. Max worked with us to get an even better deal. In all, we had a very The car was already listed at the fair market value according to Edmunds.com. Max worked with us to get an even better deal. In all, we had a very good experience and we have no buyer’s remorse. More

Donnie did a great job getting me a good deal with a few extras. Even though I expressed the fact that I do not like to wheel and deal, after that he got straight to the point and no messing around. Was ove extras. Even though I expressed the fact that I do not like to wheel and deal, after that he got straight to the point and no messing around. Was overall satisfied with my visit and felt no pressure to buy. Would come back in a few years to buy again. More

This is the second VW we purchased from Bill Jacobs VW. Great experience the first time...that's why we came back. Equally good experience this time. Friendly, helpful staff. I don't think they know the me Great experience the first time...that's why we came back. Equally good experience this time. Friendly, helpful staff. I don't think they know the meaning of "hard sell". More

Bought a 2012 Jetta TDI. Paid 3 trips to the dealership to do the deal but got a fair discount off sticker. Car delivered in immaculate condition. Sales went through car's features and even preset our pref to do the deal but got a fair discount off sticker. Car delivered in immaculate condition. Sales went through car's features and even preset our preferred radio stations. Just did our 90 day checkup and car is in good working order. More

Working with Bill Jacobs VW was an overrall great experience. This was my second time visiting and buying with this dealer and salesman Donie. He is great at what he does and will provide anything an experience. This was my second time visiting and buying with this dealer and salesman Donie. He is great at what he does and will provide anything and everything for you as best as he can. A+++++++++++ More

Bryan and John were such a great help in finding me a new car. I had such a horrible experience at Fox Valley Volkswagen that when I arrived at Bill Jacobs I was so relieved to actually deal with nice, genu car. I had such a horrible experience at Fox Valley Volkswagen that when I arrived at Bill Jacobs I was so relieved to actually deal with nice, genuine people. I was given a fair price on the car that I purchased and Bryan did everything to keep me a happy girl which is just the way I like to be treated. I will definitely be going back for my next car as well, Bill Jacobs is the best dealer in Chicago, hands down. I visited over 30 looking for a new car and did not encounter anyone as nice as Bryan. Thanks! More

Bill Jacobs Volkswagen is a very nice dealer to do business with. They did not use the high pressure tactics of other dealers. I had done a lot of research and knew they had the best prices in the a business with. They did not use the high pressure tactics of other dealers. I had done a lot of research and knew they had the best prices in the area. It was nice to get the best price without playing all the games. My sales associate Donie Justiss was very friendly and helpful. He was also knowledgeable about the vehicle I was purchasing. I was given the opportunity to inspect the vehicle from top to bottom. When I did make the decision to buy it, they cleaned it up spotlessly. Their financing guy, John LaRock, took the time to find me the best interest rate around. I had already shopped around for the best rate, but he even beat that. He also went through and explained all of my warranty options with no pressure to buy anything. He just let me buy what I was comfortable with. This is truly an exceptional dealership. More

Purchased a 2012 Passat from BJ Volkswagen. The staff, and the dealership were a pleasure to work with, and special thanks to Bryan Wiater, who went above and beyond all expectations. He immediatly helped and the dealership were a pleasure to work with, and special thanks to Bryan Wiater, who went above and beyond all expectations. He immediatly helped setting up the car, and showed me all capabilities of it. After the fact, i had a few questions, and he was able to walk me through it over the phone. I am now a loyal member of the Bill Jacobs family, and would recommend to all i encounter as well. Thanks guys, keep up the great work, Tom Miller More