Bill Jacobs Volkswagen

The entire team at Bill Jacobs VW was courteous, straight forward, and considerate. I am often critical of service companies, but not here at Bill Jacobs. Worthy of special mention is Ed Farshchi, who was my forward, and considerate. I am often critical of service companies, but not here at Bill Jacobs. Worthy of special mention is Ed Farshchi, who was my salesperson. Ed is knowledgable, authentic, and responsive. More

Our sales advisor, Bryan Wiater, was patient, knowledgeable and helpful over the 3 week period we took to shop for a new car. Every question, concern, or detail was never to small for Bryan, an knowledgeable and helpful over the 3 week period we took to shop for a new car. Every question, concern, or detail was never to small for Bryan, and we had a lot of concerns. Having only owned Honda Automobiles, I had a lot of concerns. If Bryan is as good after the sale as he was before and during the sale, and this Jetta TDI, is reliable as I hope, he will have a loyal customer. You cannot ask more from a sales rep. Even the Sales Manager gave me a fair price. The finance rep, Kris Tuchinsky, was also helpful. Finally, Bryan has a great personality to work with. You will want to seek him out for your next VW purchase at Bill Jacobs. J. Jenkins More

Very pleased with all aspects of purchase, quick, easy,and priced right. All options where in place and review of systems by Bryan was spot on!Purchased two EOS exactly the same. Found in two differe easy,and priced right. All options where in place and review of systems by Bryan was spot on!Purchased two EOS exactly the same. Found in two different states and arrived as promised. More

After trying several other dealerships, I finally found one that was professional and gracious. Ed was extrememly helpful and answered my many questions. I walked out with a GTI that fit my needs and dre one that was professional and gracious. Ed was extrememly helpful and answered my many questions. I walked out with a GTI that fit my needs and dreams. The price was steeper than I anticipated, but the value was clearly worth it. Ed was exactly what I needed to help me understand the elements and option that previously baffled me. I look forward to continued business here! More

Excellent Service and post-sale support. They quickly worked to correct any issues with the used car I bought, to get it to a like-new condition. This included replacing the windshield and an ozone treat worked to correct any issues with the used car I bought, to get it to a like-new condition. This included replacing the windshield and an ozone treatment to remove the slight smoke odor I noticed while test-driving. The ozone treatment worked well. More

My family has now purchased 4 vehicles (3 new, 1 used) from Bill Jacobs VW, all from the best sales assocciate I have ever known, Ed Farshchi; he is simply the best. Ed goes way up and beyond all expecta from Bill Jacobs VW, all from the best sales assocciate I have ever known, Ed Farshchi; he is simply the best. Ed goes way up and beyond all expectations. Anytime that I have a question he will get me an answer immediately, and that was before sale and after sale. In the future, whenever I need a car, I will always start with Ed. My wife has purchased her car from Ed and she is very happy with all of the attention that she got which she says "is unusual from a man, they usually want to talk to the other man." My daughter has also purchased from Ed and she also is very happy with all that Ed has done. I have had the vehicles in for normal maintenence and the shop is very good and attentive to detail. I take advantage of the no-charge car wash and they always do an excellent job. I usually grab a cup of Starbucks and go talk to Ed while I am waiting. Any complaint at all and Ed is on it. I could not be happier that I have purchased from Ed Farshchi and Bill Jacobs Volkswagen. I have other VW dealers that are closer to where I live, but I happily drive by them to get to Bill Jacobs VW. If you are looking for a VW or a used car, see Ed at Bill Jacobs VW. More

Bryan Waiter was very knowledgable regarding the Jetta Sportswagon TDI. This was our first diesel purchase and Bryan was very helpful in answering all our questions. The best part in dealing with Bill J Sportswagon TDI. This was our first diesel purchase and Bryan was very helpful in answering all our questions. The best part in dealing with Bill Jacobs VW was Bryan's attentive manner with no pressure. He made the decision to buy the Jetta an easy one! I highly recommend Bill Jacobs VW and Bryan Waiter. Regards, Carla and William Bryant More

Donie and the Bill Jacobs staff made our purchase incredibly easy and smooth. It had been a long time since I purchased a car and I was a bit overwhelmed by the process. They provided a wealth of i incredibly easy and smooth. It had been a long time since I purchased a car and I was a bit overwhelmed by the process. They provided a wealth of information on the car as well as the purchasing process. I did my homework and they provided not only the best service but best price. More

We purchased a new 2012 Turbo Beetle. Steve S, our salesman was professional and accommodating. Steve went out of his way to be helpful and informative yet we never felt pressured. He found the car salesman was professional and accommodating. Steve went out of his way to be helpful and informative yet we never felt pressured. He found the car we wanted and had it at the dealership that day ready to go. The financing process with Kris T. was fast and easy and everyone at the dealership was friendly. This was one of the easiest car buying processes we have had in a long time. We love our new Beetle and feel we bought a quality car More

Was great to work with, no pressure, only sought to fit my needs. Honestly, I felt bad that the car just didn't work for me. I wanted to buy from him. my needs. Honestly, I felt bad that the car just didn't work for me. I wanted to buy from him. More