Bill Jacobs Volkswagen

I went back to this dealership because of the great experience my parents had. This was my first time buying a car, and the staff (especially Selina) was so hopeful and made sure I was well informed ab experience my parents had. This was my first time buying a car, and the staff (especially Selina) was so hopeful and made sure I was well informed about everything. They really do take care of their customers and make sure they leave happy! More

Jim Jacobson was prompt, attentive, and put in the effort to make the price work. He was great to work with. to make the price work. He was great to work with. More

Cesar Mendoza was a great help in our buy I highly recommend on your next vehicle recommend on your next vehicle More

Purchased a used car here recently, worked with Gerardo, awesome experience. No pressure, no back and forth, agreed on price and shook hands. awesome experience. No pressure, no back and forth, agreed on price and shook hands. More

We have purchased two cars now from Bill Jacobs. Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had an Both experienced has been great. We were lucky to be able to work with Ricardo this last time. He was amazing, he could answer any questions I had and made sure to follow up. Even after a couple of weeks owning our new Atlas, he checked in to see how everything is going. 100% would use Ricardo again. More

They are the worst when it comes to servicing. They charged me $400 a week later after I picked up my car. There was nothing that was due when I picked up the car. Now they sent an invoice for $40 They charged me $400 a week later after I picked up my car. There was nothing that was due when I picked up the car. Now they sent an invoice for $400. Spoke to other dealer and they said bill Jacob's service advisors are known to do such nasty acts. Also stay away from Wesley. If you are going here, DO NOT go for him as your service advisor. Your calls won't be answered, he won't care about what's going on with your car. Gives you a really nasty attitude. It's simply the worst dealership I've ever been to. More

We decided to go electric and worked with Hayley Christine (AKA Blumhardt) at Bill Jacob’s Volkswagen. If you are on the market for a new vehicle, I recommend working with this young person who mad Christine (AKA Blumhardt) at Bill Jacob’s Volkswagen. If you are on the market for a new vehicle, I recommend working with this young person who made the process go easy. Just request Haley for a great experience finding and purchasing a vehicle. She came in on her normal day off so we could complete the sale, since we did not have all the information required. We purchased two 2023 ID.4 xxxxxxVOLKSWAGENS one for my daughter to replace a 2015 Chevy Cruze and one for me to replace my 2012 Chevy Equinox. If you want to go electric there are excellent deals on 2023 models going on now as the new 2024 models are hitting the show rooms. I guess it is unusual to purchase 2 vehicles on the same day, but the dealership had a great selection of electric vehicles which made deciding the right models and colors easy. Hayley had at one point four sets of keys as we decided the right vehicles to purchase. We were in a time crunch and the dealership made it work for the family. More

The sales process with Salina was great. She wasn't high pressure, was very knowledgeable, answered all of our questions, made us feel comfortable/happy with our purchase. I wish we would She wasn't high pressure, was very knowledgeable, answered all of our questions, made us feel comfortable/happy with our purchase. I wish we would have been given more information upfront on the extended warranty as this process felt a little bit rushed, which is why we gave the financing process only an average score. We left happy with the decision to purchase of the car we got, but questioning whether or not we made the right decision purchasing the extended warranty. In all fairness, it was the last sale of the night, but it would have been nice to have been forewarned. It was not something we even considered prior to going upstairs to finish the financing paperwork. More

Andres was so knowledgeable and helpful. Great experience! I was not planning to switch to a new car today but Andres gave me some great feedback and helped me reconsider. Great experience! I was not planning to switch to a new car today but Andres gave me some great feedback and helped me reconsider. More

I loved working with Ricardo! He was so helpful and made the buying process, quick, easy, and hassle free. I would gladly buy my next car from him too. Love my new car, and ver He was so helpful and made the buying process, quick, easy, and hassle free. I would gladly buy my next car from him too. Love my new car, and very glad to have the opportunity to work with Ricardo. More