Bill Jacobs Volkswagen

1. I got a call from them within 5 minutes of sending my query over the internet. 2. The Sales & Finance staff were very courteous and knowledgeable. 3. they explained things to me every step of the way. query over the internet. 2. The Sales & Finance staff were very courteous and knowledgeable. 3. they explained things to me every step of the way. 4. the atmosphere at the dealership was very customer oriented. More

The customer service was great and Ricardo was very understanding and cooperative in efforts to find me a new car while getting me the best deal for my trade in. Kris was also very accomodating and ver understanding and cooperative in efforts to find me a new car while getting me the best deal for my trade in. Kris was also very accomodating and very patient in the loan/financing process. All in all, I am very pleased with the car and service provided. More

Working with Greg was a pleasure. He was responsive, forthright and attentive while not being too pushy. Greg got us in the door and Cesar assisted once we were on site. The deal we agreed to was very forthright and attentive while not being too pushy. Greg got us in the door and Cesar assisted once we were on site. The deal we agreed to was very fair and there were no last minute changes. Our experience was very good (professional, helpful and efficient) and I will be visiting them again when we are int he market for another vehicle. More

Ed was knowledgeable, friendly and helpful during the pre-owned car purchasing process. His patience was appreciated as we went back and forth trying to make a good decision. We were able to test drive pre-owned car purchasing process. His patience was appreciated as we went back and forth trying to make a good decision. We were able to test drive the cars we wanted to without hesitation. More

I went in for an oil change & car wash. I saw Ed & he told me about the 0% financing & asked if I would be intrested in looking at a new car. We had just purchased a Beetle 9 mos. ago,but Ed knew th & he told me about the 0% financing & asked if I would be intrested in looking at a new car. We had just purchased a Beetle 9 mos. ago,but Ed knew that I wasn't really thrilled with the automatic trans. He got me into another Beetle that has the stick shift & other features that I really wanted. I only made the switch because of the financing offer. I was glad that Ed told me about the offer. I am now much happier! The service is always very good also. The people are all very nice there. More

Ed Farshchi, our sales advisor, was very friendly, not pushy and most importantly made our purchasing experience easy and hassle free. He made sure to explain how everything worked, differences between a pushy and most importantly made our purchasing experience easy and hassle free. He made sure to explain how everything worked, differences between a couple models we were interested in, which made our decision extremely easy. Even while having to wait for all the paperwork to be processed, which always takes a while anyway, Ed made sure we were up to date with how much more we would have to wait and entertained us to make sure we weren't bored. By far, this has been the best car purchasing experience. More

Ed was great to work with. He stayed late to get the deal done and followed up on the open issues after the sale was complete. deal done and followed up on the open issues after the sale was complete. More

I gave this dealership this review because they worked with me to get the price I wanted. They made me feel confident and comfortable with my purchase. I bought the 2012 Toffee Brown Beetle from this deal with me to get the price I wanted. They made me feel confident and comfortable with my purchase. I bought the 2012 Toffee Brown Beetle from this dealership and absolutely love the car. The staff was very friendly and not pushy. If I said, "NO.", then they accepted my answer and moved on. I would definitely return to this dealership. More

Ed greeted us at the door with a warm and friendly smile. Asked how he could help us. We told him what we were looking for. He listened and took his time to let us test drive different VW models. Explain Asked how he could help us. We told him what we were looking for. He listened and took his time to let us test drive different VW models. Explained prices and again listened to what our price range was and he did his very best to assist us with that. More