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Bill Jacobs Volkswagen

Naperville, IL

4.6
479 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 479 reviews

September 17, 2012

I purchased a 2004 VW Beetle at another local (non-VW)dealer for my daughters to drive this year. When I purchased the car it had 39K miles and not being familer with VW maintenence requirements More

by david.schaefer.100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virko Tammaru
September 12, 2012

Ed goes above and beyond to help his customers out. We came in on an extremely busy day, and he was attentive and helpful the entire time. He went over all features of the car and took us through the deal More

by Jrod13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
September 09, 2012

The customer service was great. We were there for a long time and they were willing to work with us. Ed had great knowledge about the car and was so nice to work with. More

by Cheernv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
September 05, 2012

Ed, salesman, was fantastic. He wasn't pushy or trying to oversell us. We told him what we were looking for and was very helpful. The dealership is really nice, have amenities while you wait. More

by migajon23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
September 01, 2012

Ed explained all of the features of the car I was looking at, and did a thorough job during the test drive. He vas pleasant to work with. I would recommed him to others. More

by passatxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
August 31, 2012

Everyone was awesome! Katherine did the Internet work, Ed sold and taught me about the car, and John financed it, I couldn't be happier! More

by fyrdude54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farschi, Katherine Ketel, John Larock
August 30, 2012

Everybody at Bill Jacobs VW was a pleasure to work with... Specially Bryan Wiater, the sales man was always very helpful and knowledgeable, but never too pushy. They all really care about what i wante More

by juanpablo.ruiz.129794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Wiater
August 29, 2012

I have to say that I had the BEST automobile purchase experience ever. From the minute I walked into the door I was acknowledged. Everyone was so friendly, made eye contact, asked if I needed assitance, More

by Connie1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRYAN WIATER
August 28, 2012

We stopped in to look at the SUVs and met Ed Farshchi. We explained what we needed in a car, but Ed took the time to hear what we also wanted in a new SUV. He took us right to the car that we ended up bu More

by cw2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
August 27, 2012

I worked with John Hunt on purchasing my new 2012 Volkswagen Jetta SE with Convenience package. He was so helpful, friendly and thorough! I would and will recommend anyone to John and to the Bill Jac More

by ben.swartz19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hunt
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