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Bill Jacobs Volkswagen

Naperville, IL

4.6
479 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 479 reviews

January 22, 2013

I had a great experience with Bill Jacobs Volkswagen on my purchase of the 2013 Jetta. I found the dealership friendly and Welcoming. My sale rep. Lisa Marion was awesome! More

by Cbartosz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Marion
January 22, 2013

Kelly was open, honest, helpful and a delight to work with. She answered all questions and even more that I did not think of. I feel that I can call and speak to her at anytime to get futher informatio More

by cbunce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckleman
January 22, 2013

We have worked with Ricardo on the purchase of three cars now. He's a pleasure to work with, very knowledgeable about VW cars, and has demonstrated a great deal of integrity. Each time, he goes above and be More

by libbyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
January 21, 2013

I bought a rare car. A 1993 Subaru SVX 25th Anniversary Edition with low miles. My salesmen Ricardo did everything possible to get the deal done. I appreciate his service and the dealership. More

by rdavis31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ricardo
January 20, 2013

are sales person was ricardo echeverRia. very good man, are sales person was ricardo echeverRia. very good man, he explain to us every question we have we are very happy with the servica at bill jacobs na More

by ADAN ULAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICARDO ECHEVERRIA
January 19, 2013

Second time in 3 years I've worked with Ricardo and would recommend him to anyone in the market for a new VW. He is genuine and thorough. More

by alvinldaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo E
January 19, 2013

Thus far, I have received wonderful service through this dealership. The staff was kind and thorough. I did not feel pressured in an already "high stakes" situation. Thanks for the great work and keep it up More

by sanndeleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria, Jim (fiance), Kelly (test drive prior week) Jessica (investigated price through my friend via phone)
January 19, 2013

Working with Ricardo Echeverria to purchase my vehicle was great. Everything I wanted was attained and was simple. They are friendly are willing to work with so you are a satisfied customer. Will be going More

by Ericwulf6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
January 19, 2013

I looked at Vovo S60s AND bmw 325S as well. Also very good cars but sales staff were all about features and benefits and making money for themselves. Ricardo was a pleasure to work with and helped me ma More

by DavidShort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Eceverria
November 28, 2012

Purchasing a car from Ed Farshchi at Bill Jacobs was a very pleasant and professional experience. I can highly recommend dealing with Ed and would gladly work with him again. More

by JoeNabor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Farshchi
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