Bill Jacobs Volkswagen

Kelly really helpfull deciding to buy the car, she is pleasant to deal with and knowledge about the car, I do recommend her as sale person . pleasant to deal with and knowledge about the car, I do recommend her as sale person . More

We are returning customers to Bill Jacobs Volkswagen in Naperville. The reason why we came back to this specific dealership was because of our salesperson Ricardo. He is an exceptional and very professio Naperville. The reason why we came back to this specific dealership was because of our salesperson Ricardo. He is an exceptional and very professional salesperson. He was very personable and paid attention to what our needs where. He know we were serious about purchasing a new vehicle on both occasions, and we had very specific requests, and he serviced our every request and made it happen....twice. We had great communication, no question in his eyes was frivolous, he made us very comfortable to ask him about anything. We kept in touch with one another even in between purchases.....knowing and hoping we would be able to do business again. Looking forward to working with him again in the future. Teena Panos More

Lisa was so helpful from the start... Any questions I asked she really new her material. She guided me in the right direction to suite my needs. She's always prompt with responding to my calls. I recent asked she really new her material. She guided me in the right direction to suite my needs. She's always prompt with responding to my calls. I recently stopped by VW after 3mos for my maintenance... Lisa remembered me by my first name and took a moment out of her day to say hello. Thank you for a great experience! More

I had a great experience with Bill Jacobs Volkswagen on my purchase of the 2013 Jetta. I found the dealership friendly and Welcoming. My sale rep. Lisa Marion was awesome! my purchase of the 2013 Jetta. I found the dealership friendly and Welcoming. My sale rep. Lisa Marion was awesome! More

Kelly was open, honest, helpful and a delight to work with. She answered all questions and even more that I did not think of. I feel that I can call and speak to her at anytime to get futher informatio with. She answered all questions and even more that I did not think of. I feel that I can call and speak to her at anytime to get futher information or clarification on the vehicle. She also went above and beyond when she informed me about the status on the car I traded in. That car meant so much to me and she assured me that it was now in good hands. More

We have worked with Ricardo on the purchase of three cars now. He's a pleasure to work with, very knowledgeable about VW cars, and has demonstrated a great deal of integrity. Each time, he goes above and be now. He's a pleasure to work with, very knowledgeable about VW cars, and has demonstrated a great deal of integrity. Each time, he goes above and beyond to get us a great deal, once even suggesting we go with another dealership able to give us more on trade-in. We will return to Ricardo when next shopping for a car. More

I bought a rare car. A 1993 Subaru SVX 25th Anniversary Edition with low miles. My salesmen Ricardo did everything possible to get the deal done. I appreciate his service and the dealership. Edition with low miles. My salesmen Ricardo did everything possible to get the deal done. I appreciate his service and the dealership. More

are sales person was ricardo echeverRia. very good man, are sales person was ricardo echeverRia. very good man, he explain to us every question we have we are very happy with the servica at bill jacobs na are sales person was ricardo echeverRia. very good man, he explain to us every question we have we are very happy with the servica at bill jacobs naperville More

Second time in 3 years I've worked with Ricardo and would recommend him to anyone in the market for a new VW. He is genuine and thorough. recommend him to anyone in the market for a new VW. He is genuine and thorough. More

Thus far, I have received wonderful service through this dealership. The staff was kind and thorough. I did not feel pressured in an already "high stakes" situation. Thanks for the great work and keep it up dealership. The staff was kind and thorough. I did not feel pressured in an already "high stakes" situation. Thanks for the great work and keep it up! More