
Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had been a Bill Jacobs VW customer for the last 5 years and I can think about a lot positive feedback from them. They had treated us very well while buying different cars and the most important my wife is and I can think about a lot positive feedback from them. They had treated us very well while buying different cars and the most important my wife is very happy with the type of service she has received. She loves her VW Routan and my kids the Entertainment system. Cesar Mendoza our sales person has worked outstanding to give us always the best prices and deals on most of our cars and he has become a very good friend, always trying to help. My wife is as well very happy with the Service department because they have helped her and explained clearly any issues on our cars. Thanks for all. More
I was looking on the internet for a used truck. I found one at Jacobs VW on line with a great service record and a good price. I contaced Steve and was able to make a great deal.All the mangers and staff one at Jacobs VW on line with a great service record and a good price. I contaced Steve and was able to make a great deal.All the mangers and staff where very helpful and completed the deal with in one hour. More
Ever since I been a customer they had been take care of my needs specially Ricardo. He's been helpful over the years by helping me with any question thank you.... my needs specially Ricardo. He's been helpful over the years by helping me with any question thank you.... More
I found the perfect car online so I called the Dealer and spoke to Steve. He went out on the lot and looked over the car. He called me right back and gave me an overview of the condition of the car so I di spoke to Steve. He went out on the lot and looked over the car. He called me right back and gave me an overview of the condition of the car so I didn’t have to drive 45 minutes and be disappointed. I scheduled a test drive. When I showed up Steve had already brought the car inside for me to look over (it was cold and raining). When we worked out the details his manager Pete was very helpful and knowledgeable. I will definitely work with Steve and Pete in the future. More
Great experience! Thank you for all your professionalism and dedication to the customer! My sale was unique and the staff made the process easy and pleasant. and dedication to the customer! My sale was unique and the staff made the process easy and pleasant. More
In my many years of owning vehicles of different makes and models, I have been the most impressed by Ricardo Echeverria over at Bill Jacobs Volkswagen. He has gone above and beyond to inform me, and reac and models, I have been the most impressed by Ricardo Echeverria over at Bill Jacobs Volkswagen. He has gone above and beyond to inform me, and reach the best price on a new vehicle that was low pressure and honest. We need more people like him in the business. More
I searched on Bill Jacobs Website and found a car that interested me enough to call and schedule a test drive. I was greeted by Max Porter who accompanyed me on the test drive and lead me through the sal interested me enough to call and schedule a test drive. I was greeted by Max Porter who accompanyed me on the test drive and lead me through the sales process in an efficient and professional manner. I purchased a Certified Pre-Owned that contained a few items requiring attention which was done in timely fashion. (Joel Albright in service-very professional) Max was extremely good on follow-up calls after the sale to make sure everything was still satisfactory. He played a main role in making my car buying experence at Bill Jacobs Volkswagen very worthwhile. More
Ricardo Echeverria he was very friendly really good Ricardo Echeverria he was very friendly really good salesman very patient he took a lot of time to show me the car and explain my car in detail He he Ricardo Echeverria he was very friendly really good salesman very patient he took a lot of time to show me the car and explain my car in detail He help me to get what i was looking for. More
I did a little research online and stumbled upon a car I was looking for, within my price range and in great shape. I was hesitant because the dealership was a little further out than I wanted to travel. Af was looking for, within my price range and in great shape. I was hesitant because the dealership was a little further out than I wanted to travel. After speaking with the office numerous times I felt that it was worth the drive. I headed out there on a saturday and worked with Max. He took me out on a test drive and answered all my (and my father, who was on the phone back in NJ) questions. Max also helped me secure my insurance so I could drive off the lot the same day. After Max's more than awesome service he passed me along to the fiancee department where I worked with James. James took me though t the long process and was very helpful with all of my questions. I would highly recommend this dealership and specifically Max and James! More
Everyone in the dealership was extremely, helpful, kind and friendly. Rob Buts was the most knowledgeable salesman I have ever met. He took a lot of time to explain my car in detail. I would recommend t and friendly. Rob Buts was the most knowledgeable salesman I have ever met. He took a lot of time to explain my car in detail. I would recommend this car dealership to all More