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Bill Jacobs Volkswagen

Naperville, IL

4.6
479 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 479 reviews

January 31, 2013

I was looking on the internet for a used truck. I found one at Jacobs VW on line with a great service record and a good price. I contaced Steve and was able to make a great deal.All the mangers and staff More

by Beatle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Sledz
January 31, 2013

Ever since I been a customer they had been take care of my needs specially Ricardo. He's been helpful over the years by helping me with any question thank you.... More

by Jaimehdez
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeveria
January 31, 2013

I found the perfect car online so I called the Dealer and spoke to Steve. He went out on the lot and looked over the car. He called me right back and gave me an overview of the condition of the car so I di More

by Ryan815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve S and Pete
January 31, 2013

Great experience! Thank you for all your professionalism and dedication to the customer! My sale was unique and the staff made the process easy and pleasant. More

by Ageorge86
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sledz
January 31, 2013

In my many years of owning vehicles of different makes and models, I have been the most impressed by Ricardo Echeverria over at Bill Jacobs Volkswagen. He has gone above and beyond to inform me, and reac More

by miscdeleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
January 30, 2013

I searched on Bill Jacobs Website and found a car that interested me enough to call and schedule a test drive. I was greeted by Max Porter who accompanyed me on the test drive and lead me through the sal More

by DJP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Porter
January 30, 2013

Ricardo Echeverria he was very friendly really good Ricardo Echeverria he was very friendly really good salesman very patient he took a lot of time to show me the car and explain my car in detail He he More

by timo osorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
January 30, 2013

I did a little research online and stumbled upon a car I was looking for, within my price range and in great shape. I was hesitant because the dealership was a little further out than I wanted to travel. Af More

by mshincarick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon "Max" Porter, James McCormack
January 30, 2013

Everyone in the dealership was extremely, helpful, kind and friendly. Rob Buts was the most knowledgeable salesman I have ever met. He took a lot of time to explain my car in detail. I would recommend t More

by Gaygilroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts
January 29, 2013

I picked Bill Jacobs VW for purchase of the 2013 VW after doing some research online and found out this dealership is among the dealerships in the nation with the lowest prices for this type of car. My wife More

by kerdjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Porter
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