Bill Jacobs Volkswagen

Ricardo made the buying experience of my VW CC very pleasant. He is a true sales professional. Most dealers forget that this is a very large financial purchase and it becomes stressful when dealers p pleasant. He is a true sales professional. Most dealers forget that this is a very large financial purchase and it becomes stressful when dealers push you to make a decision. Ricardo made it clear that there was no pressure but he was there if I needed him. He also knows his product and if I had a question that he didn't know, he found out and got right back to me. It was a true pleasure to deal with Ricardo and I will most likely see him for my next purchase. Additionally, the individuals in the service/maintenance area are extremely helpful and very pleasant. They are more than happy to help out if you have a problem or a question. If you have a repair they take the time to explain everything that was completed. GREAT JOB by all at this dealership. It is how a dealer should be. More

I have bought 2 cars from Ricardo and Bill Jacobs and have been a customer since 2009. Ricardo has a very calm and relaxed demeanor. There is no stress applied in sitting in the cars, test drives or even have been a customer since 2009. Ricardo has a very calm and relaxed demeanor. There is no stress applied in sitting in the cars, test drives or even going away and thinking about your decision. He is an excellent judge of character and very flexible. If you don't have time for a test drive, he will let you take the car and ask you to bring it back when you want (within reason). This shows he has full trust in the product and allows you to see the car in a very relaxed way without the pressure of someone standin gover you or talking your ear off. Buying a car is not a cheap experience, and should be done with time and thought, and Ricardo affords you that. It was a true pleasure to deal with Ricardo and I will most likely see him for my next purchase. More

I had been a Bill Jacobs VW customer for the last 5 years and I can think about a lot positive feedback from them. They had treated us very well while buying different cars and the most important my wife is and I can think about a lot positive feedback from them. They had treated us very well while buying different cars and the most important my wife is very happy with the type of service she has received. She loves her VW Routan and my kids the Entertainment system. Cesar Mendoza our sales person has worked outstanding to give us always the best prices and deals on most of our cars and he has become a very good friend, always trying to help. My wife is as well very happy with the Service department because they have helped her and explained clearly any issues on our cars. Thanks for all. More

I was looking on the internet for a used truck. I found one at Jacobs VW on line with a great service record and a good price. I contaced Steve and was able to make a great deal.All the mangers and staff one at Jacobs VW on line with a great service record and a good price. I contaced Steve and was able to make a great deal.All the mangers and staff where very helpful and completed the deal with in one hour. More

Ever since I been a customer they had been take care of my needs specially Ricardo. He's been helpful over the years by helping me with any question thank you.... my needs specially Ricardo. He's been helpful over the years by helping me with any question thank you.... More

I found the perfect car online so I called the Dealer and spoke to Steve. He went out on the lot and looked over the car. He called me right back and gave me an overview of the condition of the car so I di spoke to Steve. He went out on the lot and looked over the car. He called me right back and gave me an overview of the condition of the car so I didn’t have to drive 45 minutes and be disappointed. I scheduled a test drive. When I showed up Steve had already brought the car inside for me to look over (it was cold and raining). When we worked out the details his manager Pete was very helpful and knowledgeable. I will definitely work with Steve and Pete in the future. More

Great experience! Thank you for all your professionalism and dedication to the customer! My sale was unique and the staff made the process easy and pleasant. and dedication to the customer! My sale was unique and the staff made the process easy and pleasant. More

In my many years of owning vehicles of different makes and models, I have been the most impressed by Ricardo Echeverria over at Bill Jacobs Volkswagen. He has gone above and beyond to inform me, and reac and models, I have been the most impressed by Ricardo Echeverria over at Bill Jacobs Volkswagen. He has gone above and beyond to inform me, and reach the best price on a new vehicle that was low pressure and honest. We need more people like him in the business. More

I did a little research online and stumbled upon a car I was looking for, within my price range and in great shape. I was hesitant because the dealership was a little further out than I wanted to travel. Af was looking for, within my price range and in great shape. I was hesitant because the dealership was a little further out than I wanted to travel. After speaking with the office numerous times I felt that it was worth the drive. I headed out there on a saturday and worked with Max. He took me out on a test drive and answered all my (and my father, who was on the phone back in NJ) questions. Max also helped me secure my insurance so I could drive off the lot the same day. After Max's more than awesome service he passed me along to the fiancee department where I worked with James. James took me though t the long process and was very helpful with all of my questions. I would highly recommend this dealership and specifically Max and James! More

Everyone in the dealership was extremely, helpful, kind and friendly. Rob Buts was the most knowledgeable salesman I have ever met. He took a lot of time to explain my car in detail. I would recommend t and friendly. Rob Buts was the most knowledgeable salesman I have ever met. He took a lot of time to explain my car in detail. I would recommend this car dealership to all More