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Bill Jacobs Volkswagen

Naperville, IL

Overview
Employees
Reviews
Vehicles
4.6
484 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 484 reviews

September 13, 2024

Jim and Chris were great to work with! Friendly, knowledgeable and will bring us back to Bill Jacob's More

by mkearb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
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Nov 14, 2024 -

Bill Jacobs Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2024

Recardo was terrific very helpful third car I have bought from him at your dealership thanks More

by Howard lephew 61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2024

Our salesman Jim Jacobson was excellent! He showed us details of many cars and went above and beyond in providing professional, excellent customer service. I recommend him to all of our frie More

by CC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
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Nov 14, 2024 -

Bill Jacobs Volkswagen responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 03, 2024

Jim Jacobsen was an absolute pleasure to work with. Jim was extremely knowledgeable and helped us through the process from start to finish. It was a great experience working with Jim and the entire s More

by EFG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Jacobson
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Nov 14, 2024 -

Bill Jacobs Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

Bill Jacobs made the buying process so easy with honesty, transparency and enthusiastic product knowledge. Our sales person, Jim Jacobson, was excellent and the F&I department made that part easy. More

by Jim Giedraitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Jacobson
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Nov 14, 2024 -

Bill Jacobs Volkswagen responded

Hi Jim, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Great experience buying a car. Helpful woth no pressure. Marc Bernard and Chris Verhagen were kind, polite and helpful thru the whole proecess More

by Anna Tuohy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bernard
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Aug 31, 2024 -

Bill Jacobs Volkswagen responded

Hello Anna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 24, 2024

Jim was super helpful and walked me through every step of the way. Thank you Jim! More

by markbrucato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Jacobson
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Aug 31, 2024 -

Bill Jacobs Volkswagen responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

Jim Jacobson reviewed the features we wanted and found a car that fit our needs. Thorough and thoughtful throughout the entire process. More

by 77jneely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
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Aug 24, 2024 -

Bill Jacobs Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2024

Jim Jacobson was very helpful during the sales process. Clean vehicle at delivery from service. More

by jonathan.hutchison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Jacobson
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Aug 09, 2024 -

Bill Jacobs Volkswagen responded

Hello Jonathan, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs Volkswagen. We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Dealership was easy to work with and efficient. Answered all questions in a way that was easy to understand. More

by Sschafferx3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris VerHagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Jacobson
Report | Print
Aug 07, 2024 -

Bill Jacobs Volkswagen responded

Hi, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs Volkswagen!

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