
Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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My husband and I searched far and wide for a reputable dealer and respectable salesman. From the moment we sat down with Jim Jacobson, we knew we were going to purchase a car from him. He was honest, resp dealer and respectable salesman. From the moment we sat down with Jim Jacobson, we knew we were going to purchase a car from him. He was honest, respectful, kind, and worked with us. We felt like he was in our corner. There were no gimmicks or sleazy sales tactics here. We’ll be coming back to Jim for our next vehicle to save ourselves time and the headache of dealing with gimmicky car sales! More
Ricardo Echeverria has been instrumental in making an easy purchasing decision on a new vehicle. It all came about because of his knowledge, professionalism, pleasant personality, accommodating nature, n easy purchasing decision on a new vehicle. It all came about because of his knowledge, professionalism, pleasant personality, accommodating nature, no pressure and ongoing patience trying to find the right vehicle. Ricardo is a huge credit to the staff of Bill Jacobs Volkswagen. More
My salesperson Jim Jacobsen was superb! He is very knowledgeable, helpful and friendly. He heard me and did not pressure me into a purchase. I ended up buying out my lease and he was as gra He is very knowledgeable, helpful and friendly. He heard me and did not pressure me into a purchase. I ended up buying out my lease and he was as gracious as if I were purchasing a new vehicle! More
Shady practices, dodging calls and not updating customers on anything pertaining to financing. The salesperson was nice (Gerardo). on anything pertaining to financing. The salesperson was nice (Gerardo). More
Jim Jacobson was great from when we first walked in! It was honestly a great experience, and I was pleased to see how transparent the entire process was. Definitely recommend! It was honestly a great experience, and I was pleased to see how transparent the entire process was. Definitely recommend! More
We visited multiple dealerships during our search for a new car. From the moment that we arrived at Bill Jacobs Volkswagon, we had an A1 experience. We worked with Jim who was incredible to work with. He m new car. From the moment that we arrived at Bill Jacobs Volkswagon, we had an A1 experience. We worked with Jim who was incredible to work with. He made us feel welcome, heard and we just truly enjoyed going through the process with him. Along with the rest of the staff along the way. I couldn't recommend this dealership enough. It went exactly how you'd want the experience of buying your first car to go! Thank you Jim, staff & Bill Jacobs Volkswagon! More
Great experience. Friendly staff, especially the sales manager Chris and my salesman Jim. Went above and beyond to help. Friendly staff, especially the sales manager Chris and my salesman Jim. Went above and beyond to help. More
Recardo was terrific very helpful third car I have bought from him at your dealership thanks from him at your dealership thanks More
Our salesman Jim Jacobson was excellent! He showed us details of many cars and went above and beyond in providing professional, excellent customer service. I recommend him to all of our frie He showed us details of many cars and went above and beyond in providing professional, excellent customer service. I recommend him to all of our friends interested in purchasing a Volkswagen! More