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Bill Jacobs Volkswagen
Naperville, IL
470 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 470 reviews
September 03, 2024
Jim Jacobsen was an absolute pleasure to work with. Jim was extremely knowledgeable and helped us through the process from start to finish. It was a great experience working with Jim and the entire s Jim was extremely knowledgeable and helped us through the process from start to finish. It was a great experience working with Jim and the entire staff at Bill Jacobs VW. More
by EFG
August 26, 2024
Great experience buying a car. Helpful woth no pressure. Marc Bernard and Chris Verhagen were kind, polite and helpful thru the whole proecess Helpful woth no pressure. Marc Bernard and Chris Verhagen were kind, polite and helpful thru the whole proecess More
by Anna Tuohy
August 24, 2024
Jim was super helpful and walked me through every step of the way. Thank you Jim! the way. Thank you Jim! More
by markbrucato
August 22, 2024
Jim Jacobson reviewed the features we wanted and found a car that fit our needs. Thorough and thoughtful throughout the entire process. car that fit our needs. Thorough and thoughtful throughout the entire process. More
by 77jneely
Employees Worked With
August 07, 2024
Jim Jacobson was very helpful during the sales process. Clean vehicle at delivery from service. Clean vehicle at delivery from service. More
by jonathan.hutchison
Employees Worked With
August 03, 2024
Dealership was easy to work with and efficient. Answered all questions in a way that was easy to understand. Answered all questions in a way that was easy to understand. More
by Sschafferx3
August 03, 2024
Jim was amazing at helping me find my perfect car. I thoroughly enjoyed this experience that is typically pretty difficult. He took the time to get to know my wants and needs then found the exact car I thoroughly enjoyed this experience that is typically pretty difficult. He took the time to get to know my wants and needs then found the exact car I wanted. He was thoughtful, kind, and a delight to work with. I truly felt he had my best interests in mind. I ended up with an excellent vehicle that I love! More
by Caiters25
Employees Worked With
July 21, 2024
This was the best experience we’ve ever had with a car dealer and buying a new car. dealer and buying a new car. More
by Karl
July 01, 2024
Roger Mejdrich was wonderful to work with. I was not expecting to purchase a Tiguan, but working with Roger was comfortable and fun! What won us over was no pressure to buy, clear communicat I was not expecting to purchase a Tiguan, but working with Roger was comfortable and fun! What won us over was no pressure to buy, clear communication, and knowledge regarding the VW vehicles and services. I highly recommend working with Roger. More
by Will W
Employees Worked With
Roger Mejdrich
June 29, 2024
Great dealership, lots of verity of used cars. Jim was great and showed us multiple cars in our price range. He answered all our questions and was great to work with. Will recommend! Jim was great and showed us multiple cars in our price range. He answered all our questions and was great to work with. Will recommend! More
by Tiffaniann02
Employees Worked With
Jim Jacobson
