Bill Jacobs Volkswagen

Gerardo Martinez was an excellent and respectable sales advisor regarding my purchase and conducted a seamless customer experience. Friendly, courteous and knowledgeable staff and management. advisor regarding my purchase and conducted a seamless customer experience. Friendly, courteous and knowledgeable staff and management. More

Great place...nice, knowledgeable and very professional staff and service. I would highly recommend to anyone who needs to purchase a new or used vehicle .... 5☆.... staff and service. I would highly recommend to anyone who needs to purchase a new or used vehicle .... 5☆.... More

I had a great experience at this dealership from beginning to end. Friendly staff, great service and our dealer Gerardo was fantastic! Very kind, honest and patient. His manager Angel was also very beginning to end. Friendly staff, great service and our dealer Gerardo was fantastic! Very kind, honest and patient. His manager Angel was also very nice and personable. I drove a little far out but it was worth every mile. Highly recommend. More

This is our 2nd VW purchase from Bill Jacobs. After searching online and learning about options for the Atlas, Josh was able to listen and select several cars that met our particular requests. We test searching online and learning about options for the Atlas, Josh was able to listen and select several cars that met our particular requests. We test drove a few vehicles, did some side by side comparisons weighing the options and ended up purchasing a new car that day. He showed me how to use the digital features to maximize my user experience. Everyone in the family is happy with our new 2021 Atlas that came home! More

I was in the midst of deciding to continue dealing with my Kia or trading it in for a used vehicle with another dealership. I was convinced and sold on a VW Tiguan. I didn’t want to settle for something I my Kia or trading it in for a used vehicle with another dealership. I was convinced and sold on a VW Tiguan. I didn’t want to settle for something I wasn’t completely satisfied with but also had a tight budget. I don’t think I’ve been happier with a new vehicle. Special thanks to Gerardo. I know this sale took a lot of time and energy. Even working well past the time you were expecting to leave. I really do appreciate it and the whole VW team in Naperville. Service was friendly and reasonable. I plan on returning in the coming years when I’m ready to upgrade to the atlas cross sport! Extremely satisfied. More

Dealer was quick and efficient. Staff was friendly and I purchased the exact vehicle I wanted and manager worked with me to get everything I wanted. purchased the exact vehicle I wanted and manager worked with me to get everything I wanted. More

Jose Juarez created the best car buying experience Because of Covid, Jose did a Video tour of vehicle, paperwork via FedEx. Pick up took less than 15 minutes. Jose was passionate and informative. Because of Covid, Jose did a Video tour of vehicle, paperwork via FedEx. Pick up took less than 15 minutes. Jose was passionate and informative. More

I had the pleasure of work with Josh Stoll. He was great to work with. He listened to everything I had to say and made sure I was comfortable every step of the way. I truly couldn’t be happier with my choic to work with. He listened to everything I had to say and made sure I was comfortable every step of the way. I truly couldn’t be happier with my choice. A huge thank you to all of the staff at Bill Jacobs More

Third Lease with Bill Jacobs VW This is my third vehicle leased through the dealership . . . and the third time is, as they say, a charm. Not that the other two times were bad; they This is my third vehicle leased through the dealership . . . and the third time is, as they say, a charm. Not that the other two times were bad; they weren't at all. But I'm grateful for the chance to work with Josh Stoll. He was super professional and extremely helpful and understand. Thanks so much, Josh. You're the best! More

repeat customer This last vehicle I purchased, during the quarantine, was extremely quick. Quick is what I want when getting out of one car and into a new one. This last vehicle I purchased, during the quarantine, was extremely quick. Quick is what I want when getting out of one car and into a new one. More