Bill Jacobs Volkswagen

I had the pleasure of work with Josh Stoll. He was great to work with. He listened to everything I had to say and made sure I was comfortable every step of the way. I truly couldn’t be happier with my choic to work with. He listened to everything I had to say and made sure I was comfortable every step of the way. I truly couldn’t be happier with my choice. A huge thank you to all of the staff at Bill Jacobs More

Third Lease with Bill Jacobs VW This is my third vehicle leased through the dealership . . . and the third time is, as they say, a charm. Not that the other two times were bad; they This is my third vehicle leased through the dealership . . . and the third time is, as they say, a charm. Not that the other two times were bad; they weren't at all. But I'm grateful for the chance to work with Josh Stoll. He was super professional and extremely helpful and understand. Thanks so much, Josh. You're the best! More

repeat customer This last vehicle I purchased, during the quarantine, was extremely quick. Quick is what I want when getting out of one car and into a new one. This last vehicle I purchased, during the quarantine, was extremely quick. Quick is what I want when getting out of one car and into a new one. More

First time buyer I recently purchased a previously owned vehicle from Bill Jacob's Volkswagen. I really enjoyed my visit here. As a first time buyer, I was very nervou I recently purchased a previously owned vehicle from Bill Jacob's Volkswagen. I really enjoyed my visit here. As a first time buyer, I was very nervous; however, everyone was very friendly and helpful. Even during these uncertain times, everyone was understanding and willing to accommodate for my needs. More

Josh Stoll was great to work with. He understood what we wanted and made it happen. He knows the VW vehicles, friendly, knowledgable and Not pushy. I would highly recommend Josh Stoll and this dealership. wanted and made it happen. He knows the VW vehicles, friendly, knowledgable and Not pushy. I would highly recommend Josh Stoll and this dealership. More

I recently purchased a previously owned vehicle from Bill Jacob's Volkswagen. The sales associate was very courteus and helpful throughout the purchasing procedure. I was very pleased until i brought the car Jacob's Volkswagen. The sales associate was very courteus and helpful throughout the purchasing procedure. I was very pleased until i brought the car home and realized that i had no spare key and there is a scratch on the rear-end that was not there when i originally looked at the vehicle a week prior to purchasing it. When i contacted the sales associate about both things he stated that he could help me with neither. I feel like he brushed me off now that the sale went thru. This is not my first distasteful experience with this dealership. I would not recommend them. More

Paul our sales guy was amazing!! No pressure and very easy sale process! In times like this it good to see them go the extra step ! easy sale process! In times like this it good to see them go the extra step ! More

Purchase Great customer service experience. Josh Stoll was a great sales person and was very transparent from the beginning to end. Friendly, knowledgeable a Great customer service experience. Josh Stoll was a great sales person and was very transparent from the beginning to end. Friendly, knowledgeable and professional. Highly recommend Josh Stoll and Bill Jacobs VW. More

Josh did a great job helping us buy the vehicle we wanted on a quick time budget. Communication was quick and responsive. There were two issues that kept it from being a helping us buy the vehicle we wanted on a quick time budget. Communication was quick and responsive. There were two issues that kept it from being a 5. Once was that the strict Coronavirus scheduling kept Josh out of the dealership one of the days and we wanted him to get the full commission, so we had to change our schedule. Second, there was a anti-theft package we weren't told about that showed up on our bill; however, after we questioned it, it was removed from our bill. We appreciated the integrity. Wish I could do 4.5 stars. More

Changing vehicle Josh did a great job on making the sale, extremely helpful and friendly. The best of all is that he made the buying process fast. This is my my third Josh did a great job on making the sale, extremely helpful and friendly. The best of all is that he made the buying process fast. This is my my third VW from Bill Jacobs in Naperville. More