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Bill Jacobs Volkswagen

Naperville, IL

4.5
472 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 472 reviews

April 24, 2021

Robert was very friendly and welcoming. This was my second purchase from this dealership and wouldn't go anywhere else for VW. Waiting for ID buzz! :-) More

by swetalparikh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts
April 23, 2021

Our sales consultant, Robert Butts was great! He was extremely knowledgeable about all VW vehicles and walked us through a very easy process. We were considering the Tiguan and the Atlas Cross Sport. More

by adamnati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts
April 21, 2021

I Purchased a used vehicle at the dealer from Mr. Robert Butts. Very easy and fast. 100 percent professional dealership. Highly recommend !! See Robert he’s a fine young polite man More

by Cefogarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts And the paperwork guy was excellent
April 17, 2021

This has by far been one of the best car buying experiences i’ve had. Ray was great with making sure i felt welcomed & really gave an awesome background about the vehicle. I definitely recommend th More

by jrochester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
April 17, 2021

Ray went above and beyond for us. I couldn’t have asked for a better experience. Such a kind guy. From the test drive to the credit check... he let kept us informed each step of the way. It didn’t feel lik More

by jarqueturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Golding
April 15, 2021

Thank you so much to Josh and Gerardo for their hard work and help in buying my Atlas. Josh went above and beyond to ensure I got exactly what I wanted. They are professional, courteous, and I’m very happy w More

by tmurphy82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Martinez and Josh Stoll
April 05, 2021

I had the pleasure of having Ray as my sales person. He was awesome to say the least, he had my Tiguan ready first thing Saturday morning. He went the through the entire purchase thoroughly and explained i More

by ipaguirre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
March 31, 2021

We just purchased our first Volkswagen, and couldn’t be happier. Josh did an excellent job of finding the perfect SUV for us. He is very professional, personable, and was a pleasure to work with. xx worked More

by jnj cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Stoll, xx, Matt McEvilly
March 29, 2021

Celestine was a pleasure to work with. Very smooth experience and did not feel the pressure to leave with a vehicle unlike other dealer experiences More

by Pmmanci17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celestine
March 27, 2021

Excellent car buying experience! Ricardo Echeverria was an exceptionally kind and helpful salesperson, answering all my questions. I got an excellent deal on a used car. More

by pegasus7122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
Mar 28, 2021 -

Bill Jacobs Volkswagen responded

Hi there, we are very happy to have provided you with such a positive car buying experience! If you have any further needs or questions, please give us a call. We're always happy to help!

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