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Bill Jacobs Volkswagen

Naperville, IL

4.6
479 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 479 reviews

May 26, 2021

Unless interested in wasting time and money - Do NOT use this service department. I have owned VWs since 1984. Never have had a worst experience. More

by Very Disatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say
May 25, 2021

Our salesman Sherroze Israel was awesome he took extra time are convience to go over all functions of our new car top quality professionalism thankyou More

by Debbikrze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shehroze Israr
May 12, 2021

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him! More

by robthomp3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Golding
May 11, 2021

I recently bought the VW id4 SUV. Robert Butts was very friendly and knowledgeable in helping me with the purchase, especially for the brand new EV. I will be glad to recommend other friends to reach out t More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Butts
May 10, 2021

Very friendly and good staff,and very fast working and help me,and guys do price very perfect for me,but i have very nice car new 2021 More

by Olegkutuz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ,Antonio
May 06, 2021

Fantastic Service as I would recommend anyone in need of honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process. More

by Tommyk106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Martinez
April 24, 2021

Our sales consultant was awesome. She was super nice and made the whole process very simple. She was able to help with our deal price. More

by Amonica185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Dahlman
April 24, 2021

Robert was very friendly and welcoming. This was my second purchase from this dealership and wouldn't go anywhere else for VW. Waiting for ID buzz! :-) More

by swetalparikh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts
April 23, 2021

Our sales consultant, Robert Butts was great! He was extremely knowledgeable about all VW vehicles and walked us through a very easy process. We were considering the Tiguan and the Atlas Cross Sport. More

by adamnati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts
April 21, 2021

I Purchased a used vehicle at the dealer from Mr. Robert Butts. Very easy and fast. 100 percent professional dealership. Highly recommend !! See Robert he’s a fine young polite man More

by Cefogarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Butts And the paperwork guy was excellent
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