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Bill Jacobs Volkswagen

Naperville, IL

4.6
479 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 479 reviews

July 05, 2021

My salesman was Gerardo Martinez. He is a very nice and knowledgeable man. More

by DH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Martinez
July 02, 2021

Matthew Gottardo on the sales team was very helpful and straightforward. Easy to work with and no hassle sales. Would recommend to anyone looking for a VW vehicle. More

by James S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gottardo
July 01, 2021

Erika Dahlman, who works in auto sales, did an excellent job earning my business. She was patient, persistent ( not pushy) and professional. She’s the reason I remain a customer of the dealership! Thanks, More

by jspatara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Dahlman- well done!
June 25, 2021

Salesman offered things and he never provided them. Never took the time to show me the functions of the vehicle. And service.... the worst. You only make an appointment to see the service rep. They More

by Gsue
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
June 23, 2021

Excelente dealer, la atención fue de lo mejor, las instalaciones son de alto nivel. El personal de ventas te busca soluciones que esten hechas a tu medida. De visitar dicho dealer recomiendo contacte More

by nelvisvera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Echeverria
June 19, 2021

Definitely my best car buying experience sales representative Ray Golding was awesome would definitely recommend this dealership to anyone. If looking for new or used vehicle be sure to give this More

by Cstewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Golding
June 16, 2021

Very professional, friendly and courteous, great deals Clean showroom and cars Great test track Ray was very informative on the cars and listened to what we wanted in a car More

by kar121569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
June 02, 2021

I was very impressed with the Atlas vehicle as I have been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica
June 01, 2021

I purchased a 2021 VW Atlas Cross Sport on Monday 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill J More

by ackinard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Khan
May 27, 2021

We just recently made a purchase at Bill Jacobs. We worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2: More

by Lasette.lopez03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
xx
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