Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I was very impressed with the Atlas vehicle as I have been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as they were very friendly and helpful and if all of the other people that work at Bill Jacob’s VW are as knowledgeable as Erica then I am sure I will be happy I bought a vehicle from them. So far this VW dealership is the only one I have rated 5 stars. More
I purchased a 2021 VW Atlas Cross Sport on Monday 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill J 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill Jacobs due to past bad experiences at VW and Land Rover locations, but I decided to give Bill Jacobs another opportunity. I had a positive experience with Mo and I’m glad I gave the dealership a second try. I am pleased with purchase and enjoyed working with Mo. Thanks Mo for your professionalism and great service. I’m looking forward to a long relationship with Bill Jacobs VW. ACK More
We just recently made a purchase at Bill Jacobs. We worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2: worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2:30 on Tuesday afternoon. Thank you to everyone on their team that made our experience great. More
Unless interested in wasting time and money - Do NOT use this service department. I have owned VWs since 1984. Never have had a worst experience. this service department. I have owned VWs since 1984. Never have had a worst experience. More
Our salesman Sherroze Israel was awesome he took extra time are convience to go over all functions of our new car top quality professionalism thankyou time are convience to go over all functions of our new car top quality professionalism thankyou More
Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him! professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him! More
I recently bought the VW id4 SUV. Robert Butts was very friendly and knowledgeable in helping me with the purchase, especially for the brand new EV. I will be glad to recommend other friends to reach out t friendly and knowledgeable in helping me with the purchase, especially for the brand new EV. I will be glad to recommend other friends to reach out to Robert if they are in interested in a new VW vehicle. Thank you very much! BL More
Fantastic Service as I would recommend anyone in need of honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process. honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process. More