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Bill Jacobs Volkswagen

Naperville, IL

4.5
472 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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2211 Aurora Avenue

Naperville, IL

60540

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Showing 472 reviews

June 02, 2021

I was very impressed with the Atlas vehicle as I have been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as More

by Lisa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica
June 01, 2021

I purchased a 2021 VW Atlas Cross Sport on Monday 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill J More

by ackinard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Khan
May 27, 2021

We just recently made a purchase at Bill Jacobs. We worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2: More

by Lasette.lopez03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
xx
May 26, 2021

Unless interested in wasting time and money - Do NOT use this service department. I have owned VWs since 1984. Never have had a worst experience. More

by Very Disatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say
May 25, 2021

Our salesman Sherroze Israel was awesome he took extra time are convience to go over all functions of our new car top quality professionalism thankyou More

by Debbikrze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shehroze Israr
May 12, 2021

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him! More

by robthomp3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Golding
May 11, 2021

I recently bought the VW id4 SUV. Robert Butts was very friendly and knowledgeable in helping me with the purchase, especially for the brand new EV. I will be glad to recommend other friends to reach out t More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Butts
May 10, 2021

Very friendly and good staff,and very fast working and help me,and guys do price very perfect for me,but i have very nice car new 2021 More

by Olegkutuz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert ,Antonio
May 06, 2021

Fantastic Service as I would recommend anyone in need of honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process. More

by Tommyk106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Martinez
April 24, 2021

Our sales consultant was awesome. She was super nice and made the whole process very simple. She was able to help with our deal price. More

by Amonica185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Dahlman
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