Bill Jacobs Volkswagen
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Matthew Gottardo on the sales team was very helpful and straightforward. Easy to work with and no hassle sales. Would recommend to anyone looking for a VW vehicle. straightforward. Easy to work with and no hassle sales. Would recommend to anyone looking for a VW vehicle. More
Erika Dahlman, who works in auto sales, did an excellent job earning my business. She was patient, persistent ( not pushy) and professional. She’s the reason I remain a customer of the dealership! Thanks, job earning my business. She was patient, persistent ( not pushy) and professional. She’s the reason I remain a customer of the dealership! Thanks, Erika!! More
Salesman offered things and he never provided them. Never took the time to show me the functions of the vehicle. And service.... the worst. You only make an appointment to see the service rep. They Never took the time to show me the functions of the vehicle. And service.... the worst. You only make an appointment to see the service rep. They will get your car in to be fixed in 3 to 4 days. More
Excelente dealer, la atención fue de lo mejor, las instalaciones son de alto nivel. El personal de ventas te busca soluciones que esten hechas a tu medida. De visitar dicho dealer recomiendo contacte instalaciones son de alto nivel. El personal de ventas te busca soluciones que esten hechas a tu medida. De visitar dicho dealer recomiendo contacte al vendedor Ricardo Echeverria More
Definitely my best car buying experience sales representative Ray Golding was awesome would definitely recommend this dealership to anyone. If looking for new or used vehicle be sure to give this representative Ray Golding was awesome would definitely recommend this dealership to anyone. If looking for new or used vehicle be sure to give this place a visit More
Very professional, friendly and courteous, great deals Clean showroom and cars Great test track Ray was very informative on the cars and listened to what we wanted in a car Clean showroom and cars Great test track Ray was very informative on the cars and listened to what we wanted in a car More
I was very impressed with the Atlas vehicle as I have been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as they were very friendly and helpful and if all of the other people that work at Bill Jacob’s VW are as knowledgeable as Erica then I am sure I will be happy I bought a vehicle from them. So far this VW dealership is the only one I have rated 5 stars. More
I purchased a 2021 VW Atlas Cross Sport on Monday 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill J 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill Jacobs due to past bad experiences at VW and Land Rover locations, but I decided to give Bill Jacobs another opportunity. I had a positive experience with Mo and I’m glad I gave the dealership a second try. I am pleased with purchase and enjoyed working with Mo. Thanks Mo for your professionalism and great service. I’m looking forward to a long relationship with Bill Jacobs VW. ACK More
We just recently made a purchase at Bill Jacobs. We worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2: worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2:30 on Tuesday afternoon. Thank you to everyone on their team that made our experience great. More