Bill Jacobs Volkswagen

We had a great experience purchasing our Atlas there! We were immediately greeted by Ricardo and he was awesome. He was very personable and made us feel comfortable. He was honest from the start and we e We were immediately greeted by Ricardo and he was awesome. He was very personable and made us feel comfortable. He was honest from the start and we ended up getting a phenomenal deal! We also were helped by Chris and he, too, was extremely helpful and gave us a great deal on the VSC. HIGHLY RECOMMEND!! More

I recently purchased a new Jetta SEL from Bill Jacob’s VE. Ricardo was such a pleasure to deal with during the entire process. He was patient, informative. professional, knowledgeable, and efficiency. I VE. Ricardo was such a pleasure to deal with during the entire process. He was patient, informative. professional, knowledgeable, and efficiency. I would highly recommend this dealership to my family and friends. If you're looking for a team that puts the customer first, this is the place to go. More

Love this place! Got my third VW from Robert B and for the third time had an outstanding experience with him. Chris V in finance was also very welcoming and helpful w Got my third VW from Robert B and for the third time had an outstanding experience with him. Chris V in finance was also very welcoming and helpful when picking out extended warranty’s for my new 2025 Tiguan. Thank you everyone at Bill Jacob’s VW! More

The dealership has supported me with each lease that I have had. Prior to leasing I had a Volkswagen silver beetle in the service I got from the service department was excellent. have had. Prior to leasing I had a Volkswagen silver beetle in the service I got from the service department was excellent. More

Jim Jacobson was very welcoming and nice. He made the process of buying a car very smooth. He made the process of buying a car very smooth. More

From the moment we arrived, we were immediately made to feel comfortable and welcome by Jim Jacobson. Jim’s service was nothing short of exceptional—sweet, patient, and genuinely thoughtful. Every detail w feel comfortable and welcome by Jim Jacobson. Jim’s service was nothing short of exceptional—sweet, patient, and genuinely thoughtful. Every detail was taken care of with such care, and Jim truly went above and beyond to ensure we had an unforgettable experience. His kindness and attention to detail made us feel like we were the only ones that mattered. It is rare to encounter service this lovely and attentive. We can’t wait to return when it’s time to buy another car! More

I recently purchased a car from Bill Jacobs VW in Naperville, and I can confidently say it was the best car-buying experience I’ve ever had. Jim Jacobson is hands down the best of the best! From star Naperville, and I can confidently say it was the best car-buying experience I’ve ever had. Jim Jacobson is hands down the best of the best! From start to finish, he went above and beyond to make the process smooth, transparent, and stress-free. Jim’s knowledge and expertise were evident as he patiently answered all my questions and helped me explore every option without ever making me feel pressured. He truly listened to my needs and made sure I found the perfect vehicle for my lifestyle and budget. What impressed me most was Jim’s genuine care for his customers. He took the time to explain every detail, ensuring I felt confident in my decision. Even after the purchase, he followed up to make sure I was completely satisfied. If you’re in the market for a new or used car, do yourself a favor and go see Jim Jacobson at Bill Jacob’s VW . He sets the gold standard for customer service, and I couldn’t be happier with my new car. Thank you, Jim, for an exceptional experience! More

I had a great experience buying a Volkswagen ID. 4 at Bill Jacobs Volkswagen. My sales representative was Jim Jacobson and he did a fantastic job helping me look at different cars and options and let 4 at Bill Jacobs Volkswagen. My sales representative was Jim Jacobson and he did a fantastic job helping me look at different cars and options and letting me make my decision. Chris DiBernardo also helped get the deal done. Fantastic experience and I would highly recommend buying a vehicle at this dealership. More

I had the pleasure of working with Jim Jacobson both day that I was at this dealership and he was amazing. Not only was he good at helping me narrow out my options, but he made us feel comfortable the whole that I was at this dealership and he was amazing. Not only was he good at helping me narrow out my options, but he made us feel comfortable the whole way through. It was my first time and he was so helpful, walked us through everything step by step, along with Chris, and made it such an amazing experience. Thank you! More

My experience was great. I got exactly what I wanted for my trade in. The process was quick. I got exactly what I wanted for my trade in. The process was quick. More