Bill Jacobs MINI - Service Center

I went to Bill Jacobs Mini after purchasing a 2011 Countryman from a private party. THey went through the entire drivetrain, and topped off the fluids for no charge. Mitch Shefveland was very courte Countryman from a private party. THey went through the entire drivetrain, and topped off the fluids for no charge. Mitch Shefveland was very courteous and professional. I will be returning for any service that my New to me Mini needs. More

Mitchell Shefveland is 100% professional any time I need help / service. The service is not inexpensive but you do get excellent value from Bill Jacobs. help / service. The service is not inexpensive but you do get excellent value from Bill Jacobs. More

Always bring my Mini here for its services! I go to Mitch in the service department and he's always been super nice and helpful in letting me know whats being done to my car and what its looking at needing i in the service department and he's always been super nice and helpful in letting me know whats being done to my car and what its looking at needing in the future. Everyone here has always been nice and friendly, highly recommend! More

The service was awesome, Mitch did a great job. I called with a concern and he got me scheduled for the afternoon. I’ll be back. with a concern and he got me scheduled for the afternoon. I’ll be back. More

My entire experience at Bill Jacobs Mini has been outstanding - from my original purchase in 2017 to the continue positive experience with the Service Department. In particular Mitch Shefveland is fa outstanding - from my original purchase in 2017 to the continue positive experience with the Service Department. In particular Mitch Shefveland is fantastic! Mitch is honest, respectful and goes above and beyond. Recently, I had some damage to my Mini. Mitch was able to get me in the same day to assess the damage and determine if I could continue to drive the car without doing any further damage. He was honest in telling me what needed to be done to fix the car. Unfortunately in the car service industry, it is rare to find honest and caring people. Mitch is that rare person. I will continue to go to Bill Jacobs Mini for as long as he is there. Your really need to clone Mitch. He should be promoted. His values should become the culture of the entire service department. More

Mitch is the best Service Advisor, thank you so much for always taking great care of me, and my vehicle, and getting my vehicle done quickly! always taking great care of me, and my vehicle, and getting my vehicle done quickly! More

I’ve bought a car from this location and frequently get my car serviced here. The staff is kind and professional and the building is nice. I’ve worked with Mitch on both cars I’ve brought in and he is alwa my car serviced here. The staff is kind and professional and the building is nice. I’ve worked with Mitch on both cars I’ve brought in and he is always patient and willing to answer any questions I have. More

Mitchell Shefveland Mini Service AdvisorFriendly staff Mitchell Shefveland Mini Service Advisor Friendly staff Competent staff Knowledgeable staff Clean relaxing waiting area Mitch is excellent at Mitchell Shefveland Mini Service Advisor Friendly staff Competent staff Knowledgeable staff Clean relaxing waiting area Mitch is excellent at explaining everything to me about my mini 4 door hard top More

I’ve always had a pleasant relationship with Jacobs MINI, the sales staff, the finance manager, the service staff, and especially with Mitch Shefveland, my service advisor. He is very knowledgeable and hone the sales staff, the finance manager, the service staff, and especially with Mitch Shefveland, my service advisor. He is very knowledgeable and honest with me as to what should be and has to be taken care of with my auto. The regular/needed/suggested maintenance has allowed the car to reach 95,000+ miles, and hopefully will go another 95,000. More