Bill Hood Hyundai

Surprised! Great service, very comfortable, did not feel pushed and did not feel deceived. So happy that I was able to get a new car with reasonable notes. Great service, very comfortable, did not feel pushed and did not feel deceived. So happy that I was able to get a new car with reasonable notes. More

Horrid service. Absolute worst service I have ever seen. First, I schedule an appointment online and receive verification of the appointment via e-mail. Next I call t Absolute worst service I have ever seen. First, I schedule an appointment online and receive verification of the appointment via e-mail. Next I call to see if my wife can get a rental or loaner while they do the work. Explaining that I was having transmission trouble to the gentleman on the phone and explaining we are leaving on a road trip soon. I was told since the car was not under warranty that was not possible. Fair enough even though we have purchased 3 cars from them over the years. So my wife arrives at the scheduled time only to be told they had no appointment scheduled for her and there was no one to work on the car. At which time she showed them the receipt I received confirming the appointment showing I requested the transmission diagnostic. Nothing was noted online about any special days when the right mechanic was there to do the work nor was it mentioned to me when I had spoken to them on the phone. Still they made no attempt to rectify the situation only stating that we could bring it back later in the week. Sorry but with no service work on Saturdays it's not easy to get the car in and we had already made special arrangements. Then they finally agree to check the car for codes even though I had no lights on but ok.. Following that my wife was told the car needed two factory recalls but they couldn't do them until we purchased a new battery from them because ours was too old. Wait, I am pretty sure the battery still cranks just fine. So after spending over an hour there and pleading with the service ( I use that term very loosely in this situation ) manager we got nothing other than a sorry... So long story short, Bill Hood will never see another dime from me. Be it buying a vehicle or having work done. This was an absolute joke and I will steer as many people clear of Bill Hoods as I possibly can. More

Purchase Excellent public relations at this dealership. Everything we needed was there and all queries were answered efficiently. There was no passing from one Excellent public relations at this dealership. Everything we needed was there and all queries were answered efficiently. There was no passing from one person to another and the entire time for the purchase was a lot shorter than we expected. More

The best car dealership experience! Great people to work with! I wasn't hounded whatsoever, and it was so nice that the car I came to purchase was getting detailed when I got there! No g Great people to work with! I wasn't hounded whatsoever, and it was so nice that the car I came to purchase was getting detailed when I got there! No games, great business! They understood what I was there for, and didn't pressure me to add or get anything new. More

Loved my experience and my Genesis Jerry was great, he answered all of my questions and was very helpful. He went out of his way to make sure my experience was a good one. I purchased Jerry was great, he answered all of my questions and was very helpful. He went out of his way to make sure my experience was a good one. I purchased a Genesis, it is my dream car. I would recommend to anyone. More

Excellent sales staff and no high pressure sales. Chris Dubisson will work with you to get the vehicle you want and can afford. There were no high pressure sales. They allow you to walk around and v Chris Dubisson will work with you to get the vehicle you want and can afford. There were no high pressure sales. They allow you to walk around and view the vehicles with trying to convince you to commit to buying first. I came and looked 4 times before I actually bought the Genesis. More

very happy customer three time repeat customer :) also I have recommended server family and friends to but from the Hood family we travel over 30 miles to come to shop a three time repeat customer :) also I have recommended server family and friends to but from the Hood family we travel over 30 miles to come to shop and buy a car because of the great prices and customer service with the hood family keep up the great work and customer service during and after the sale. More

Excellent service Mr. Brewer was very helpful. Financing was easy and quick. I'm very pleased with my purchase and the experience I had at Bill Hood Hyundai. Mr. Brewer was very helpful. Financing was easy and quick. I'm very pleased with my purchase and the experience I had at Bill Hood Hyundai. More

Billhood Hyundai I had a great experience at this Hyundai dealership. Brandon, my sales representative really took care of me and was very knowledgeable about the cars I had a great experience at this Hyundai dealership. Brandon, my sales representative really took care of me and was very knowledgeable about the cars they were selling. More

Excellent! Your guys service was beyond excellent. I couldn't have been happier and satisfied with my vehicle. I'm truly blessed and I really appreciate it. You Your guys service was beyond excellent. I couldn't have been happier and satisfied with my vehicle. I'm truly blessed and I really appreciate it. You all are the best. Thanks More