Bill Hood Hyundai

First Hyundai Experience It was time for a new vehicle, my Civic Si had begun its downward descent and I loved the look of the new Veloster Turbo. I found a great deal online It was time for a new vehicle, my Civic Si had begun its downward descent and I loved the look of the new Veloster Turbo. I found a great deal online, went in for my test drive, and had the pleasure of dealing with the staff at Bill Hood Hyundai in Hammond, LA. They worked with me on pricing and were quick to seal the right deal. I drove off the lot and spooled that turbo into Happy Town. More

good Everything was good to my satisfaction dealership was nice and clean the person that attend me was nice and polite so they did a good job thank you Everything was good to my satisfaction dealership was nice and clean the person that attend me was nice and polite so they did a good job thank you More

Satisfied I am very satisfied with my purchase. I will be sure to recommend the dealership to friends and family. The lady who worked with me to find the right I am very satisfied with my purchase. I will be sure to recommend the dealership to friends and family. The lady who worked with me to find the right car was very helpful. More

Amazing experience Overall great experience. I love how they rewarded me as a loyal and long term customer. The price was fair and the process was quick and easy comp Overall great experience. I love how they rewarded me as a loyal and long term customer. The price was fair and the process was quick and easy compared to other experiences I've had. I will always be a loyal customer as long as the customer service stays the same. More

Jerry Brewer is the best of the best No pressure, no BS. Tell them the car you want and Jerry makes it happen. Prices are the most competitive of any Hyundai dealerships in the state. No pressure, no BS. Tell them the car you want and Jerry makes it happen. Prices are the most competitive of any Hyundai dealerships in the state. More

HORRIBLE Experience With The Service Dept. Bill Hood Hyundai 401 N Morrison Blvd, Hammond, LA Sarah Bougher 09/20/16 I wouldn't even grant this dealership, or service department, one star Bill Hood Hyundai 401 N Morrison Blvd, Hammond, LA Sarah Bougher 09/20/16 I wouldn't even grant this dealership, or service department, one star!!!!! I had an absolutely HORRIBLE experience with the service department. I will NEVER step foot on this lot again and will continue to share my experience with anyone who is affiliated with their lot. I have a Hyundai Sonata, 2013 limited model. I have been hearing a noise with my engine, even after it got serviced by them. I was told by Gerber collusion to contact the service man, Erik, to follow up with the review. After SEVERAL attempts to follow up, I NEVER got a call back from them. One day, about two weeks later, my problems progressed. I attempted to call once again and spoke with a man named Les. He was COMPLETELY rude and insisted that there were NO problems because THEY serviced it. I told him, "Sir, I would not call if I was no longer having service trouble." Three days later, after having more problems with the car, I came into the office and spoke with a guy and told him all of the problems I was having with the car. He told me that I would have to speak with Erik, who serviced the car prior to me coming in. When Erik entered the room, he came in with disbelief and a horrible attitude, stating that the car has a "clean bill of health" and that there is nothing wrong with my car because THEY serviced it, along with Progressive and Gerber. THEN, he made the remark, "I think you're making up an excuse because you just don't want the car." I was horribly offended by the way he spoke to me, when all I was asking was for someone to listen to my engine. (Let me make this point clear: If I did not want a car, I would either sell it, or not buy it in the first place!) I told him that I will be taking my car to get a second opinion, and will be turning it into the insurance company and he threw the clipboard on the desk and stormed out. I am disgusted by the way I was treated. I have tried to seek higher management but have failed. I am leaving this comment so others know the professionalism of their service department. Thank you. More

Great sales service Kia was great. From the moment we came in she met all of our needs. The Tucson we bought is nice, minus the hesitation. (I wish I knew about the reca Kia was great. From the moment we came in she met all of our needs. The Tucson we bought is nice, minus the hesitation. (I wish I knew about the recall and I would have waited a couple days for the 2017. It appears Hyundai knew this problem, but Kia didn't ) More

Very Friendly! The salesman are very friendly and willing to work with you. This is the second new vehicle we have purchased at Bill Hood. I am very pleased with t The salesman are very friendly and willing to work with you. This is the second new vehicle we have purchased at Bill Hood. I am very pleased with the way they treat their customers. More

Great place to do business with This is my second vehicle to purchase at this dealership, and I had positive experiences both times. I plan to buy any future vehicles here too! This is my second vehicle to purchase at this dealership, and I had positive experiences both times. I plan to buy any future vehicles here too! More

Beyond impressed! This is the second new vehicle I've bought in the last few months. My first was lost in the flooding here in Louisiana. The staff at Bill Hood was ama This is the second new vehicle I've bought in the last few months. My first was lost in the flooding here in Louisiana. The staff at Bill Hood was amazing to me. They helped me get back in a car as soon as I called them. They worked with me on my price point and did better than I expected. I'm a bill hood customer for life. More