Bill Hood Hyundai
Hammond , LA
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334 Reviews of Bill Hood Hyundai
Leased vehicle Overall excellent-one minor glitch in dash-corrected immediately-service department was very accomodating and friendly staff-we left with a wealth of Overall excellent-one minor glitch in dash-corrected immediately-service department was very accomodating and friendly staff-we left with a wealth of information on the many features of vehicle More
Excellent Service Again Great service. Great price. Mr. Gerald was awesome again. Love the Bill Hood Dealerships. Will definitely go back again for my next vehicle purchase. Great service. Great price. Mr. Gerald was awesome again. Love the Bill Hood Dealerships. Will definitely go back again for my next vehicle purchase. You should too. More
Keia is wonderful! Keia made my first time car buying experience comfortable and informative. At no time did I feel pressured to buy from her. She was wonderful!!!!!!! Keia made my first time car buying experience comfortable and informative. At no time did I feel pressured to buy from her. She was wonderful!!!!!!! More
Excellent !!!! I got a great car at a great price thanks Codie and Bill Hood. I hated to have to go and buy a new car but the price was right and Codie made it so ea I got a great car at a great price thanks Codie and Bill Hood. I hated to have to go and buy a new car but the price was right and Codie made it so easy. More
Sevice department bad cop good copped me, a 74 year old lady My check engine light came on & I called to make an appointment. Was told that it was probably that my gas cap was not on properly. I wanted it chec My check engine light came on & I called to make an appointment. Was told that it was probably that my gas cap was not on properly. I wanted it checked out any way & they gave me an appt. a week away. In that time the light went off but I wanted to be sure nothing major was wrong. Was told it was ok if it wasn't "flashing" I was there, wanted it fixed was rudely told I would need an appt. Told them I had one that was why I was there. He looked, saw it, said "oh" I told them I was planning to take a road trip with my grandson & wanted to be sure I didn't have any problems. They said they would call me when ready. This was 8:30am they close at 5:30 pm Heard nothing from them all day & at 5:10 pm I went there. Was told they were still "finding issues" and "didn't Jerry call you?" I told them no one called me. He got Jerry and he said, "I'm sorry' bad news it will cost over 2,000.00 for the repairs. The other guy started explaining technical details of what was wrong, stating it was an old car (10 yrs with only 82,000 miles on it) I told them no one called to get my permission to repair it for that amount of money. They said, "you need it fixed if you are going on a trip with your grand son" and then then one explaining what was wrong said it would be around 1,800.00 and Jerry butted in and shook his head & said "no $2,000.00". I told them I didn't want them to fix it and would just go somewhere else. Jerry handed me his card and said it was probably time for a new car. His card said he was a Sales Consultant, imagine that. I told him I would buy a Ford or Chevy then if I needed a new car, and he snipped that "it looks like you are just done with having a Hyundai then?" Rude men, double-teaming for profit. I AM DONE WITH BILL HOOD HYUNDAI certainly. More
nick of time I was so hung up on other things and I didn't think for a moment that I would be getting assisted on getting a vehicle that I really liked and or want I was so hung up on other things and I didn't think for a moment that I would be getting assisted on getting a vehicle that I really liked and or wanted but I really thank mr. Reed for all his time and patients with me because he was very friendly and very profressial More
Great buying experience! My experience buying a used 2016 Hyundai Accent at this dealership was better than expected. I returned within the week and bought a new 2016 Hyundai My experience buying a used 2016 Hyundai Accent at this dealership was better than expected. I returned within the week and bought a new 2016 Hyundai Accent. The staff was very friendly and professional. More
Great Environment Keia was a great salesperson , we will definitely continue shopping with bill hood and recommending them to everyone we know that may be looking to pu Keia was a great salesperson , we will definitely continue shopping with bill hood and recommending them to everyone we know that may be looking to purchase a new vehicle. More
Great team Excellent service. They will get you into an excellent vechicle. They are more than willing to work with customers thru hardship. The entire process w Excellent service. They will get you into an excellent vechicle. They are more than willing to work with customers thru hardship. The entire process was excellent More
ON THE ROAD AGAIN We recently purchased a Santa Fe 2.0T ULTIMATE and really enjoy the comfort features,the ride, and view from others as we ride thru town. We will defi We recently purchased a Santa Fe 2.0T ULTIMATE and really enjoy the comfort features,the ride, and view from others as we ride thru town. We will definitely spend more time on the road trips. More