Bill Hood Ford Lincoln

Nice, friendly, answered all questions. Very friendly. Have been bringing my older vehicle here for ten years. The friendly people kept me coming back, Always felt like I was taken care of Very friendly. Have been bringing my older vehicle here for ten years. The friendly people kept me coming back, Always felt like I was taken care of and never cheated. This is why I came back and bought my new vehicle here. More

Was a great experience mr. Gray was very knowledgeable and k I really love the dealership everyone was generous and kind very helpful and friendly I would be recommending my friends and family members to come pu I really love the dealership everyone was generous and kind very helpful and friendly I would be recommending my friends and family members to come purchase a vehicle from this lot More

Great Service The staff was very friendly.I had an oil change and tire rotation. I was offered a ride if needed. The quality of service was excellent. The staff was very friendly.I had an oil change and tire rotation. I was offered a ride if needed. The quality of service was excellent. More

good service I have been bringing my Ford in for service since I purchased it here at Bill Hood. I have always had a good experience. I will continue to deal with I have been bringing my Ford in for service since I purchased it here at Bill Hood. I have always had a good experience. I will continue to deal with this dealership only. More

Excellent buying experience Hood Ford had my vehicle of choice in stock. Received good offer on my trade in. No pressure from sales rep nor from the sales manager. Hood Ford had my vehicle of choice in stock. Received good offer on my trade in. No pressure from sales rep nor from the sales manager. More

Very new experience! I have purchased many cars, but I have never had my dealer call me to remind me of my service! Everyone involved were so helpful!! I have purchased many cars, but I have never had my dealer call me to remind me of my service! Everyone involved were so helpful!! More

Buying experience was quick !! We purchased a 2018 Ford Mustang and was very please with our salesman Mr. Jack Meeker. I spent two days with him and he was very nice,professional an We purchased a 2018 Ford Mustang and was very please with our salesman Mr. Jack Meeker. I spent two days with him and he was very nice,professional and informative. My husband and I also had a very pleasurable experience with Mr.Mashall Epps. The only thing I didn't like about this experience was on the first day I was promised the car would be ready for me and it was not nor was there any plans on that being done . I had to deal with the sales manager about this; Mr. Jason Newman and I didnt like what he said to me or the attitude that I witnessed him having with the salesman about my situation. Everything and everyone else was 5 stars More

Excellent salesman. Austin was an extremely patient, helpful sales person. He answered the many questions I had and made me feel comfortable. The finance person was a b Austin was an extremely patient, helpful sales person. He answered the many questions I had and made me feel comfortable. The finance person was a bit rushed and said I had a 5% interest rate when, in actuality, it is 5.9. Five and nearly 6 percent are two entirely different things. More

Professional, courteous, knowledgeable We had a very good experience at Bill Hood Ford. Jack and Chris as well as everyone that assisted us in purchasing our new Ford truck. We had a very good experience at Bill Hood Ford. Jack and Chris as well as everyone that assisted us in purchasing our new Ford truck. More

I purchased a truck for myself and a SUV for my wife. I gave the rating that I did because we came in toward the end of the day on a Saturday and the staff was willing to stay past closing. The two areas I gave the rating that I did because we came in toward the end of the day on a Saturday and the staff was willing to stay past closing. The two areas that I was not pleased with was the finance manager and sales manager. We just realized that our extended warranty packages we bought could of had a $0 - 200 deductible for each claim, we were told it's always a $100 deductible each claim, we should of had the option to pick $0 for each claim (weren't given the truth by the sales manager and the finance manager). More