Bill Hood Ford Lincoln

This is a long review. My 2018 F150 has been having issues since end of February 2020, truck had less than 36000 miles on it. It had a miss in engine and slip in transmission. Mr Jim was waiting on for issues since end of February 2020, truck had less than 36000 miles on it. It had a miss in engine and slip in transmission. Mr Jim was waiting on ford to tell him how to fix it. He has a slight communication problem. They ended up changing out fuel injectors and reprogramming control module. I got my truck back and it was still doing it. Back in the shop, numerous times, no rental or loaner car, replaced gateway module. I finally brought it back again and told them I needed rental, and didn’t want truck back until it was fixed. They gave me a rental Thursday, but called me Friday to tell me to come get truck. I was on my way to MS. I couldn’t get back in time to return rental. I then called Jim and told him, I wasn’t bringing back until truck was fixed. They couldn’t duplicate problem, needed warning light to come on. It has never had a warning light go off. Jim stopped rental on Friday, they charged me out of pocket for 4 days. Mr. Jack has tried to be go between and went over and above. I left message for Mr Bubba Lauderdale with no return call yet. I work out of town and if I were to get a call to go to work, I have to wonder if my truck will get me there and back. More

Our sales person did a great job through the purchasing process. There was a no-pressure atmosphere the entire time. He spent a lot of time explaining the features of the vehicle and other buying options. process. There was a no-pressure atmosphere the entire time. He spent a lot of time explaining the features of the vehicle and other buying options. All and all it was an enjoyable buying experience. More

very satisfied with bill hood ford.They had the best prices on the internet .When I arrived I met salesman Leaf Guiteau ,I gave him the stock# advertised online. he got me the keys so we could test dri prices on the internet .When I arrived I met salesman Leaf Guiteau ,I gave him the stock# advertised online. he got me the keys so we could test drive.No hassle about advertised price and did deal.i will recommend bill hood ford to my friends. More

Good people and very professional they give great deals they have the best of cars to sell my time there was enjoyable they know how to talk to people they have the best of cars to sell my time there was enjoyable they know how to talk to people More

Very pleased with the car. My only disappointment was Very pleased with the car. My only disappointment was the car was not very well detailed inside . Other than that I’m pleased.love the car Very pleased with the car. My only disappointment was the car was not very well detailed inside . Other than that I’m pleased.love the car More

AJ was very knowledgeable about vehicle features and professional. Easy experience. No hassle no pressure. Would definitely recommend AJ and Bill Hood dealership to others. professional. Easy experience. No hassle no pressure. Would definitely recommend AJ and Bill Hood dealership to others. More

Gary was very informative and kind. The whole team was great, but gary. Came right up and helped me choose which truck was right for me. Very relatable fellow. Makes the whole car buying process comfortab great, but gary. Came right up and helped me choose which truck was right for me. Very relatable fellow. Makes the whole car buying process comfortable. Ms Barbara was very kind in setting up ford pass for me. And marshal was more than happy to adjust my financial plan to be right for me. More

My First Ford My experience at Bill Hood was awesome! Huge thanks to Wayne, Gary, Jack, and Phillip. They did an excellent job guiding my wife and I through the ent My experience at Bill Hood was awesome! Huge thanks to Wayne, Gary, Jack, and Phillip. They did an excellent job guiding my wife and I through the entire process. We will be back for any future vehicle purchases. More

Overall wonderful experience!! I had an incredible experience at Bill Hood! The team made the whole process easy and stress free. I never once felt pressured or overwhelmed about an I had an incredible experience at Bill Hood! The team made the whole process easy and stress free. I never once felt pressured or overwhelmed about anything. Gary helped me understand the process and explained anything that I didn't understand. He was very friendly and personable! I truly felt like he was there to help me, not for his own gain. I would definitely recommend Gary and the team at Bill Hood! We will definitely be back! More

Great service and they worked hard to get me in the truck I wanted. I thank you very much I will purchase here again thank I wanted. I thank you very much I will purchase here again thank More