Bill Hood Ford Lincoln

I dodged a bullet by not buying a used car from Bill Hood. I was looking at a 2011 Pilot Ex-L with 88,000 miles on it. A week prior, it was $14,900. Then $13,900. I got the Carfax and it indicate Hood. I was looking at a 2011 Pilot Ex-L with 88,000 miles on it. A week prior, it was $14,900. Then $13,900. I got the Carfax and it indicated there were three minor accidents and one between minor and moderate. I asked about it and salesman Joe said they checked it out and it was fine. With that many accidents I said I'd have to have an independent repair shop look at it to make sure there were no suspension or chassis issues. Joe responded: 'I been selling preowned cars for 13 years if the suspension and classy was damaged from a minor accident we would be out of business but get whoever you want just let me know. I know this Honda will check out fine just let me know when you want to do this so I can make sure I’m Available I ha a couple appointments today." I told Joe: Ok...I didn't say I thought it was damaged... But with that many accidents, it would be good to know the current condition of the chassis and especially the suspension..... Since my 17 year old daughter would also be driving it, I have to be thorough. Thank you.' He said since their mechanics checked it, I'd have to pay. The truth was he didn't want me to have it looked at, though he recommended the NAPA down the road. I decided on Dave's Full Service Automotive Repair. I set the appointment for 4 p.m. that day and Joe said it was too late. I set it for Saturday at another place and that wasn't good because the porter didn't work that day, then I set it for Dave's again at Monday for 730 a.m. Then Joe said maybe he could get it there later in the day. I had to call Dave's three times to make sure we weren't taking two times slots without him knowing. Mr. Dave said the car had issues. It shook at 45 mph and pulled hard right. He said it needed lower control arm bushings, shocks and brakes and he'd have to tear the wheels down to see if there was a problem with the bearings. He said there was multiple spray paint colors on the car, increasing the chances in my mind that previous repairs perhaps weren't done right. Dave said this would cost $2000, maybe more. He said the car was worth $8,000. When I informed honest Joe, well let's let his words speak for him: 'Ok thank you appreciate the insight thank you for your time hope you have a great day!! Good luck finding a 12 year old car that doesn’t need some repair. We inspect them to make sure they are Dave to drive if you want a newer car with zero issues go buy a new car! Thanks and have a great day!!' 'Probably need a tire balanced I don’t know I didn’t drive in the interstate. That why you come in and test drive the vehicle we could have fixed the issue if we saw something but you start blaming people thinking I’m a bad person because I didn’t drive it in the jterstate super Dave maybe over exaggerating I have no idea I drove it to the shop and had zero issue so I have no clue what your guy is talking about so you want to buy a car I suggest you come test drive it hit self I’m done taking with you sure you will never find a vehicle lol!!! 'But it has no issues. You wanting it running like it’s brand new so buy you a new one I can care less what super Dave has to say. Your being ridiculous good luck finding someone else to run your errands and find you a car good luck next time make the drive you won’t wast anyone else’s time.' The car that would have been $13,200 was actually $15,200 plus, if the repairs stopped at $2000. If his mechanics checked it out, how could it shake and pull at 45 mph? I brought up the possibility of suspension issues early on and he said there were no problems though he admitted he didn't get there car in the interstate and probably didn't get it up to 45 mph. And Joe says getting the car to a mechanic to find out its true condition is a waste of his time. That's right because Joe doesn't want you to know the truth. So don't believe a xxxx word he says. BTW Joe also goes by the name Richard Cranium. More

Gary and the team over at Bill Hood Ford we’re very helpful when it came to finding my new car. helpful when it came to finding my new car. More

Thanks Gary, great service as usual, above and beyond. The staff at Bill Hood is excellent, that's what keeps me coming back every year. The staff at Bill Hood is excellent, that's what keeps me coming back every year. More

Thanks Gary, great service as usual, above and beyond. The staff at Bill Hood is excellent, that's what keeps me coming back every year. The staff at Bill Hood is excellent, that's what keeps me coming back every year. More

Best Car buying experience I have ever had! Thanks Gary for making it so easy! Highly recommend Bill Hood of Hammond!!!! Thanks Gary for making it so easy! Highly recommend Bill Hood of Hammond!!!! More

Gary was great. The entire experience from pulling on the lot to driving off the lot with a new truck was under 2 hours. The entire experience from pulling on the lot to driving off the lot with a new truck was under 2 hours. More

I want to thank everybody at bill hood for they treated me really well and thanks Gary me really well and thanks Gary More

I’ve used Bill Hood now for several vehicles and I have always been pleased with my purchases! Gary helped me that morning when I wanted to check the vehicle out and had the vehicle waiting for us for a te always been pleased with my purchases! Gary helped me that morning when I wanted to check the vehicle out and had the vehicle waiting for us for a test drive when I returned later that afternoon with my wife. Out of every vehicle I’ve purchased, This purchase was by far the fastest and the easiest! Gary was amazing to work with! More

Hi Phillip Thanks for the wonderful deal you gave us on the truck . Bill Hood is the best. on the truck . Bill Hood is the best. More

The staff took care of everything with my new car, from when I walked in Mr Crowson gave his full attention to my purchase, and I rode off with a big smile when I walked in Mr Crowson gave his full attention to my purchase, and I rode off with a big smile More