Bill Hood Chevrolet
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Very easy to deal with. Please t sales and admin people. Would definitely recommend to friends and family Please t sales and admin people. Would definitely recommend to friends and family More
Clear pricing and no high pressure sales pitch. Salesman was respectful and was honored my appointment time. Dealership was clean, organized, and not cluttered. Salesman was respectful and was honored my appointment time. Dealership was clean, organized, and not cluttered. More
I have delt with Larry and Jim on more than one occasion, and the reason it has been more than one occasion, is because they have been helpful, honest and professional at all times. They both repre occasion, and the reason it has been more than one occasion, is because they have been helpful, honest and professional at all times. They both represent everything I believe is in keeping with Chevrolet traditions and integrity. Being a retired military soldier and family man on a budget they always take that into consideration and treat my family like family. I appreciate and thank you’ll. More
Sold me a 2022 truck as being new, for full price. Got it home and realized it was almost totaled. It had extensive bodywork, more than is legally acceptable, by law and not be declosed. It was not d Got it home and realized it was almost totaled. It had extensive bodywork, more than is legally acceptable, by law and not be declosed. It was not disclosed. They quickly returned my trade and shredded the paperwork. I was tolded off for sending negative text messages to the salesman Greg, when I returned the truck and for the most part, told to get out. I thought they should have tried to make it right and sell me a truck at their cost. I drove up the road to Baton Rouge and bought a truck. That was the only other dealer with the color and options, I wanted. Beware of this dealership. More
As expected a great deal on a great car . Bill Chaucer was was a pleasure to work with very honest and professional. Brad Pitt was a hoot as well. Thanks guys. Bill Chaucer was was a pleasure to work with very honest and professional. Brad Pitt was a hoot as well. Thanks guys. More
The sales person who contacted me wasn’t there when I went to look for the vehicle. The one they sent wasn’t very welcoming or enthusiastic about showing us the car. We left. went to look for the vehicle. The one they sent wasn’t very welcoming or enthusiastic about showing us the car. We left. More
Everyone has the mentality that dealerships are the devil. They'll try to sneak stuff in, pester or even hassle you to buy above your budget, make you spend all day having to deal with them and the pa devil. They'll try to sneak stuff in, pester or even hassle you to buy above your budget, make you spend all day having to deal with them and the paperwork. Mostly, this is true. Except, not at Hood Chevy. My wife and I went and found a car we didn't think we would be able to afford, and were prepared to have to battle to find something more affordable. Instead, Toby was not only extremely helpful but hopeful! Great personality and absolutely no pressure. The finance guy, David, told us exactly what would/wouldn't apply to our loan and had us in and out of his office in less than 30 minutes! These guys are doing business, and customer service, the right way. More
I brought my girlfriends car to the service department to help with some electrical problems after IDA. We did everything possible to fix the problems but eventually we needed help from a dealership. I stopp help with some electrical problems after IDA. We did everything possible to fix the problems but eventually we needed help from a dealership. I stopped in to ask questions and was introduced to Mark in service. He answered all my questions and gained my trust. I gave him a cap on the amount I was willing to spend and dropped her car off later that evening. The next day around 5pm I got a call from Mark and he explained the car hadn’t been looked at yet but was in rotation for the next day. I was in shock. Mark was outstanding in his communication and professionalism with me. I was impressed and very satisfied from start to finish and I wouldn’t hesitate to return for service if I ever need it again. More