Bill Gaddis Chrysler-Dodge-Jeep-Ram
Muncie, IN
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Went in on a Saturday to view & test drive a 2015 Chevrolet Malibu. Pictures vs in person wasn’t accurate, in person bumpers wasn’t secure front & driver side rear, clips missing or malfunctioning, s Chevrolet Malibu. Pictures vs in person wasn’t accurate, in person bumpers wasn’t secure front & driver side rear, clips missing or malfunctioning, seat damage that I was informed would be handled within a couple days Monday . Visible scratches, needed a good buffing that I was also told would be done Monday. While on test drive the check engine light came on so instantly returned to lot. Salesman had previously agreed on price before in person visit after I expressed concerns & counter price due to discovered issues that salesman said was no problem fixed by Monday. Informed I’d contact Wednesday after he could present new offer to manager. Monday 0 update contact, didn’t worry. Texted Wednesday to see if issues were fixed or price difference as is. Salesman said the car sold Monday. I get it’s a sales business money now integrity 2nd, however a person’s time invested & word to me is the difference between good vs bad business & anytime a person s word & integrity has a price 1st over professional 1st its bad business. Learned first hand how I’ve heard 3 people in life you NEVER trust, a lawyer, a mechanic & a car salesman. More
Best Service Dept.! I don't need to type anything else because I said it in there there words. Why could I have to type 25 words. because I said it in there there words. Why could I have to type 25 words. More
Best experience Great salesman, helpful, polite and very nice. Checked on rebates, took care of financing. Helped unfreeze credit. Gave me a decent amount for trade-i Great salesman, helpful, polite and very nice. Checked on rebates, took care of financing. Helped unfreeze credit. Gave me a decent amount for trade-in. More
Staff went above and beyond to find me exactly the vehicle I was looking for. Buying experience was great! Will recommend Gaddis to everyone I know. vehicle I was looking for. Buying experience was great! Will recommend Gaddis to everyone I know. More
Salesman was very knowledgeable, friendly and helpful I’ve always had excellent sales and service from this dealership! The salesman did a great job of going through the process of purchasing a new vehicl I’ve always had excellent sales and service from this dealership! The salesman did a great job of going through the process of purchasing a new vehicle in a timely manner. More
They were great! They found exactly what I was looking for and went out of their way to accommodate me! I couldn’t have asked if a better experience. I would highly recommend them to anyone looking for a for and went out of their way to accommodate me! I couldn’t have asked if a better experience. I would highly recommend them to anyone looking for a new or used car!! More
Replaced battery Battery died in my 2014 Trailhawk. I came in without an appointment. Not only did they have the right battery, but the cost was reasonable, and so w Battery died in my 2014 Trailhawk. I came in without an appointment. Not only did they have the right battery, but the cost was reasonable, and so was the time it took to install. More
Fantastic experience. Had to drive a couple hours to get this Jeep and Jordan at Gaddis CDJ made it so quick and easy. Will definitely check in with them when shopping for my next vehicle. this Jeep and Jordan at Gaddis CDJ made it so quick and easy. Will definitely check in with them when shopping for my next vehicle. More