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Bill Gaddis Chrysler-Dodge-Jeep-Ram

Muncie, IN

4.8
258 Reviews

1717 N Wheeling Ave

Muncie, IN

47303

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Showing 258 reviews

May 19, 2017

Service on a new Van that had a problem from the beginning. My new Pacifica had a noise in the rear when hitting a bump, The service dept. found a tow linkage had come loose from the right rear suspension an More

by ramoore68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 18, 2018 -

Bill Gaddis Chrysler-Dodge-Jeep-Ram responded

Glad we could get everything Figured out and we hope you are enjoying the Pacifica!!

May 17, 2017

Great sales experience Our salesman, Jordan Volz, was excellent throughout the whole leasing process. He was patient with our indecision, never pushy, and extremely responsi More

by KATE WEBBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Volz
April 07, 2017

Exceptional This was an exceptionally easy process compared to previous car buying experiences where it took a half day to complete. The dealership and sales per More

by goldengirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
February 10, 2017

Required engine check up and oil change Jeep Commander had to have extensive repairs which included new gasket and new starter. While this was being done we opted to have a tune-up this was More

by Queenie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
February 08, 2017

Above and beyond service I drive a hotshot truck and broke down on the side of the interstate called this dealership and they recommended a tow service got towed to the dealer More

by Paul Cece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole decker
January 26, 2017

oil change, air bag recall service was done promptly, air filter was checked and replaced, alternate air filter was researched, truck has never been serviced anywhere else, will More

by chrisearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
December 05, 2016

Gaddis makes it easy. Truly a hassle free experience from start to finish. This is why I keep coming back to Bill Gaddis Chrysler Dodge Jeep Ram when I need a new vehicle. More

by SCP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Newby
Jan 18, 2018 -

Bill Gaddis Chrysler-Dodge-Jeep-Ram responded

Thank you for the review and hope you're enjoying your new vehicle. Look forward to seeing you next time!

November 30, 2016

Service I purchased my Jeep new in 2013 and have continued to use your service faithfully. I live in New Castle and there is a dealership here but prefer you More

by Sharon Keesling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry and Sam
September 28, 2016

My first JEEP Very friendly and extremely easy to deal with. I was never there longer than I needed to be. Everything was explained very simply and I was confident More

by huggins8168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Volz
May 29, 2016

Always great I've been dealing with Gaddis for about 13 years and have always been VERY satisfied. They've been good to us and have looked out for me and my vehic More

by wordsmith1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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