
Bill Gaddis Chrysler-Dodge-Jeep-Ram
Muncie, IN
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Service on a new Van that had a problem from the beginning. My new Pacifica had a noise in the rear when hitting a bump, The service dept. found a tow linkage had come loose from the right rear suspension an My new Pacifica had a noise in the rear when hitting a bump, The service dept. found a tow linkage had come loose from the right rear suspension and the Van had to line up the wheels as it pulled to the left all the time; They corrected the problem with no hesitation, Good service. More
Great sales experience Our salesman, Jordan Volz, was excellent throughout the whole leasing process. He was patient with our indecision, never pushy, and extremely responsi Our salesman, Jordan Volz, was excellent throughout the whole leasing process. He was patient with our indecision, never pushy, and extremely responsive. I felt we received a great deal on our new vehicle. Although disappointed that our new vehicle required repairs within 48 hours of purchase, both Jordan and the service department were extremely friendly and helpful to assist. I would definitely recommend Gaddis to friends and family looking for a friendly and fair car buying experience. More
Exceptional This was an exceptionally easy process compared to previous car buying experiences where it took a half day to complete. The dealership and sales per This was an exceptionally easy process compared to previous car buying experiences where it took a half day to complete. The dealership and sales person were respectful of my time. Gaddis Associates were exceptionally friendly and helpful. More
Required engine check up and oil change Jeep Commander had to have extensive repairs which included new gasket and new starter. While this was being done we opted to have a tune-up this was Jeep Commander had to have extensive repairs which included new gasket and new starter. While this was being done we opted to have a tune-up this was accomplished in a reasonable amount of time and at a reasonable expense. More
Above and beyond service I drive a hotshot truck and broke down on the side of the interstate called this dealership and they recommended a tow service got towed to the dealer I drive a hotshot truck and broke down on the side of the interstate called this dealership and they recommended a tow service got towed to the dealership and they got me right in and had the problem diagnosed parts ordered in less than an hour. It was almost closing time they made sure my wife and I got to a motel and and a way back the next morning. This was more than expected. Everyone was very friendly More
oil change, air bag recall service was done promptly, air filter was checked and replaced, alternate air filter was researched, truck has never been serviced anywhere else, will service was done promptly, air filter was checked and replaced, alternate air filter was researched, truck has never been serviced anywhere else, will be back next year More
Gaddis makes it easy. Truly a hassle free experience from start to finish. This is why I keep coming back to Bill Gaddis Chrysler Dodge Jeep Ram when I need a new vehicle. Truly a hassle free experience from start to finish. This is why I keep coming back to Bill Gaddis Chrysler Dodge Jeep Ram when I need a new vehicle. More
Service I purchased my Jeep new in 2013 and have continued to use your service faithfully. I live in New Castle and there is a dealership here but prefer you I purchased my Jeep new in 2013 and have continued to use your service faithfully. I live in New Castle and there is a dealership here but prefer your service as the employees are so nice and helpful! More
My first JEEP Very friendly and extremely easy to deal with. I was never there longer than I needed to be. Everything was explained very simply and I was confident Very friendly and extremely easy to deal with. I was never there longer than I needed to be. Everything was explained very simply and I was confident that I was dealt with honest. More
Always great I've been dealing with Gaddis for about 13 years and have always been VERY satisfied. They've been good to us and have looked out for me and my vehic I've been dealing with Gaddis for about 13 years and have always been VERY satisfied. They've been good to us and have looked out for me and my vehicle needs since my husband passed.. More