Bill Fick Ford
Huntsville, TX
Is this your dealership?
Filter Reviews by Keyword
By Type
67 Reviews of Bill Fick Ford
Great service, everyone was super friendly! Adam Chernosky was very helpful and went above and beyond our expecatations and found us the perfect car with everything we wanted. I would definitely re Chernosky was very helpful and went above and beyond our expecatations and found us the perfect car with everything we wanted. I would definitely recommend this dealership! More
About Kelvin Riddler: He was attentive, informative, answered my questions satisfactory and explained the process of purchasing a vehicle thoroughly; walking me through it step by step. I didn't feel pr answered my questions satisfactory and explained the process of purchasing a vehicle thoroughly; walking me through it step by step. I didn't feel pressured in making any decisions. Kelvin helped me find the car that fit my needs and budget. He was pleasant, patient, and made the process of purchasing from the Ford dealership a delightful experience. I love my new car and found a dealership I will purchase from again and recommend to my friends. I wish him and the dealership all the best. About John Addison: He was my finance manager who made the experience better than I ever experienced with other dealerships. He had patience, and spent time with me to find a plan to fit my budget. He worked with Kelvin and knew my profile so he was very informed to my needs and finances before I met him. He was attentive, knowledgeable and pleasant. I know I will return to the Ford dealership again and in showing my new car to my friends will refer him to them. I am comfortable with my financing and will enjoy years of worry free driving. More
What a great bunch of young professionals. I particularly appreciated the no pressure approach that Daniel took. He worked with me to help find the car I wanted and then was patient enough to l particularly appreciated the no pressure approach that Daniel took. He worked with me to help find the car I wanted and then was patient enough to let me decide on my own time frame. Thank you Daniel for a great car buying experience. I recommend anyone looking for new car to check out Hillcrest Ford. More
After going to the Houston Auto Show we were set on a new Explorer for 2013. We contacted Hillcrest looking for a long time friend who was in sales there only to find that he was no longer there. Ron Gunne Explorer for 2013. We contacted Hillcrest looking for a long time friend who was in sales there only to find that he was no longer there. Ron Gunnels took the time to talk with me and while we were on the phone found several vehicles that he could have delivered to Hillcrest as his Explorer Inventory was low due to demand. Ron found the exact color, options and deal for us. He found ALL the available rebates and the deal was taken care of immediately. We were paid a fair price for our trade and were happy. Ron had some dealer installed Ford Accessories installed for us and we picked up the vehicle a day later. The vehicle was ready ON TIME as promised! We use Hillcrest due to a long term friendship with my salesman as I said earlier but have fallen in love with their FAST LANE Service Department on our prior Ford Vehicles. I heartily recommend RON GUNNELS and HILLCREST FORD to anyone needing a new or used vehicle. It is worth the short drive to Huntsville. More
We stopped in at Hillcrest while in town visiting my mother in law, and I am so happy we did!!! Not only did I find the EXACT used Explorer I was looking for, but found the best, easiest to deal with an mother in law, and I am so happy we did!!! Not only did I find the EXACT used Explorer I was looking for, but found the best, easiest to deal with and helpful dealership ever. Kelvin & John made the car buying experience easy and even pleasant!!! They've gained a customer for life.... More
Understood my needs, gave me space, didn't seem overly pushy. I really enjoyed their professional nature and friendliness. Easy to work with and very flexible. pushy. I really enjoyed their professional nature and friendliness. Easy to work with and very flexible. More
Daniel was great, a true pleasure to work with. He really worked hard and went out of his way to get what we wanted. I will be sending others to Daniel in the future. really worked hard and went out of his way to get what we wanted. I will be sending others to Daniel in the future. More
Thanks for an amazing experience purchasing my first vehicle since my divorce! As a single woman again, it's a little intimidating to make such a purchase; but the sales staff, the financing, and trade vehicle since my divorce! As a single woman again, it's a little intimidating to make such a purchase; but the sales staff, the financing, and trade in guys were all wonderful and made the whole thing painless! I got a very good deal on my trade in value and on my purchase, with payments and financing in the range I had budgeted for before I even visited...no long haggling...Thanks so much! I looooovvvveeee my new F150 :) More
All staff were extremely professional and helpful. Almost everything was exactly as advertised. Their response to my online request was very prompt - I received a phone call within 10 minutes. Almost everything was exactly as advertised. Their response to my online request was very prompt - I received a phone call within 10 minutes. More
It was great to work with this dealership who were willing to match the prices of a downtown dealership. They worked quickly and efficiently to make this purchase fast and easy. Very excited about my willing to match the prices of a downtown dealership. They worked quickly and efficiently to make this purchase fast and easy. Very excited about my new vehicle. More