
Bill Estes Toyota
Indianapolis, IN
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I have been coming to Butler Toyota to have my car serviced for the past six years. Carole is honest about anything that is happening with the vehicle. The quality of the service is always excellen serviced for the past six years. Carole is honest about anything that is happening with the vehicle. The quality of the service is always excellent. More
Todd Berry, our salesman, and the rest of the staff were friendly, efficient, and easy to deal with. The process seemed streamlined and we spent less time than we have in previous car purchases at other car friendly, efficient, and easy to deal with. The process seemed streamlined and we spent less time than we have in previous car purchases at other car dealers. The business manager was experienced, knowledgable and made the whole process pretty easy. We felt we got what we want at a good price. More
Have worked with different service reps at Bulter and Carole is far th best. Doesn't try and oversell and gets me in and out quicl;t. Her help and service is by far one of the best in todays socity wh Carole is far th best. Doesn't try and oversell and gets me in and out quicl;t. Her help and service is by far one of the best in todays socity where customer service is fading quickly. More
Jeff Armstrong did an excellent job! He's honest, open, trustworthy and easy to work with. Got us set up quickly with exactly what we wanted - 2 cars in one day! Butler's people care about what they're d trustworthy and easy to work with. Got us set up quickly with exactly what we wanted - 2 cars in one day! Butler's people care about what they're doing and the whole experience was great. More
Jim was a pleasure to work with from the moment I walked in the door! He provided exemplary customer service, was not pushy in anyway, was straight forward and honest. I was offered a fair price for my trad in the door! He provided exemplary customer service, was not pushy in anyway, was straight forward and honest. I was offered a fair price for my trade in and a great price on my purchase. I have patronized Butler dealerships in the past for service and would now also highly recommend Butler Toyota Scion as a place to purchase your next vehicle. More
Had the vehicles we were interested in available to compare cargo area with our current vehicle. Very friendly and knowledgable sales staff, especially Tom. The only complaint was the amount of time compare cargo area with our current vehicle. Very friendly and knowledgable sales staff, especially Tom. The only complaint was the amount of time spent at the dealership to make this sale happen but Butler was very busy that Saturday. Tom made sure to go over all the bells and whistles when we picked the vehicle up. More
Mark was a great salesman. Very friendly and had the truck I had called about running and waiting when I arrived. He even chewed on his knees (ha ha) to fit in the seat of the extra cab while my husban truck I had called about running and waiting when I arrived. He even chewed on his knees (ha ha) to fit in the seat of the extra cab while my husband and I test drove the vehicle. Now that is service. I've never had a salesman with such high customer service ethic. He went to bat for me with the new car Mgr and got me a price I could live with too. I would recommend Mark to anyone looking for a new or used Toyota. I bought a new Red Tacoma. I love it, and the 4 WD was so nice this last winter. More
Jeff Armstrong and Jim Kincaid were great to work with. They understood our financial limitations and situation. They worked with us to get the best deal possible on the car that fit our family. Kudos to b They understood our financial limitations and situation. They worked with us to get the best deal possible on the car that fit our family. Kudos to both of them . More
I am so pleased that i went to Butler to lease my new car. The customer service was outstanding. Andy Skinner was extremely knowledgeable and very enthusiastic when working with me. Andy made sure he put car. The customer service was outstanding. Andy Skinner was extremely knowledgeable and very enthusiastic when working with me. Andy made sure he put me in the car that best suited my needs. I will be shopping at Butler Toyota Scion in the future. More
My car was totaled after it was flooded during an epic rainstorm here in Indy. Greg Busche help me work with my insurance company to settle the claim. I told him I would probably purchase another Camry rainstorm here in Indy. Greg Busche help me work with my insurance company to settle the claim. I told him I would probably purchase another Camry and asked him for a salesperson referral. I happened by on a Saturday morning just to look at some new cars. Kathleen VanCleve was the most friendly and helpful salesperson I've ever had the experience doing business with. She opened my eyes to several alternatives I hadn't considered. She got me a great deal on exactly what I wanted, and to my happy surprise, I drove off that day in a new car. Thanks to Max Akram for allowing me time to secure the monies I needed to purchase the car. I've always dreaded having to deal with purchasing a new car, and I've have many experiences. This time was such a good experience... I hope these folks are around the next time I buy. More