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Bill Estes Chevrolet
Indianapolis, IN
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 351 reviews
August 31, 2010
Jon was great to work with - he told me what issues needed to be fixed now (for safety reasons) and what work would be needed in the future (routine maint). His honesty and openess is why I won't take needed to be fixed now (for safety reasons) and what work would be needed in the future (routine maint). His honesty and openess is why I won't take my vehicle anywhere else for major repairs/maint. More
by dmfairman
Employees Worked With
Jon Hutsel
August 31, 2010
John was very helpful and friendly and didn't mind it took me a while to change my mind a few times. I would recommend this dealership to friends and family. The finance department also worked with me to took me a while to change my mind a few times. I would recommend this dealership to friends and family. The finance department also worked with me to get the best rate possible and I appreciated that. More
by agrube
Employees Worked With
John Luck, John Luck
August 31, 2010
If it weren't for Jon Avocado Hutsell, my advisor, I would be lost. He always takes care of my issues and in a manner that's easy for me. Jon advises me of all the problems with my vehicle and explains would be lost. He always takes care of my issues and in a manner that's easy for me. Jon advises me of all the problems with my vehicle and explains them to me in a form I can understand. I really appreciate the service. Great job. More
by teasley001
Employees Worked With
Jon A. Hutsell
August 28, 2010
I have been dealing with Bill Estes for 30 years. Can't say enough good things about his entire operation. New car purchases have been very good and the service over the years has been exceptional. M say enough good things about his entire operation. New car purchases have been very good and the service over the years has been exceptional. My service writer has been Mark Phillips for over 15 years and I think he is the best Bill Estes has. More
by Jerry Jones
Employees Worked With
Mark Phillips, Mark Phillips
August 04, 2010
On Monday,8/2/10, I called the service dept for an appointment for lube,oil and filter; safety recall of heated windshield fluid and concern over apparent excessive play in U joints. I arrived for my appointment for lube,oil and filter; safety recall of heated windshield fluid and concern over apparent excessive play in U joints. I arrived for my 5 PM appointment approximately 5 minutes early. I talked to Jeff whom I had made the appointment with earlier in the day. He explained because of the time that I should leave my Avalanche overnight as there was not enough time (2 hours) prior to closing at 7PM to check out the U joints. He stated that the shuttle service would take me home and to wait in the waiting area. At 5:20 PM, no one had said anything about the shuttle service. I talked to the receptionist who was just so so in friendliness and she stated that Jeff left at 5PM, the end of his day. Because of the practice of service writers being compensated by commission, I believe that Jeff was unwilling to pass my service requests to another writer. And that this was the actual reason requiring my vehicle to be left overnight, a very inconvient thing for me. At approximately 6 PM, Nick, the shuttle driver, came in to the waiting area and we left. I was home in approximately ten minutes. On the way home, I stated that I would need to be picked up at my house on Tuesday evening to return for pickup of my vehicle. Nick stated that he would do it since he knew where I lived (1 W 79st, Indy). I thought we had a stated time of 5:10PM for pickup. Tuesday,8/3/10, no one arrived by 5:20 PM. I called the service number and the receptionist got Nick on the line. He said he would leave immediately. I moved to the 79th street intersection to wait for the shuttle. At 5:40 PM, I called again and the receptionist stated that Nick was on his way. At 6PM, no one had arrived. A neighbor had seen me waiting on the corner for over 40 minutes and asked what was the problem. I stated that I had been waiting for a service shuttle. He offered a ride and I accepted. We were at the dealership within 1o minutes. The shuttle driver was never seen. The receptionist did not seem concerned or even offer an apology. I paid my bill and left with a very bitter taste for the Estes Dealership. More
by jlhcombine
Employees Worked With
Jeff/service writer, Nick/shuttle driver, receptionist/waiting area
July 31, 2010
Jason was better than other sales people I have dealt with in the past. He and the dealership were willing to go the extra mile to make me happy, which made my experience at Estes special. with in the past. He and the dealership were willing to go the extra mile to make me happy, which made my experience at Estes special. More
by hallockbc
Employees Worked With
Jason Ventura
July 31, 2010
I bought a 2010 Silverado 2500 from Bill Estes Chevrolet. The salesman Jason spent 3 days locating me the perfect truck. He was even willing to go to West Virginia if he had to but luckily he located one i The salesman Jason spent 3 days locating me the perfect truck. He was even willing to go to West Virginia if he had to but luckily he located one in Illinois and sent another salesman to pick it up yesterday so that I could get it the same day. My girlfriend and I would highly recommend Bill Estes to all of our friends. I am extremely happy with my truck and my experience with the dealership and everyone involved. More
by stefanie76
Employees Worked With
Jason Ventura
July 26, 2010
I'm writing concerning having maintenance issues with the used car I bought in March'10. I was not given the car history, and not sure what the certified inspection meant, because when I had the oil change d used car I bought in March'10. I was not given the car history, and not sure what the certified inspection meant, because when I had the oil change done, they service department showed me the air filters(engine & cabin) completely clogged, and they were going to put in regular oil where my car can only take synthetic or it ruins the engine/oil lines. The air filters on this car are expensive, and why I should were these not checked doing the certification inspection, plus brakes need to be replaced, a front end alignment and it is in the shop in bloomington were it broke down already. I have only had the car a short time and it needs so much done already. I did have the tires balanced when had an oil change, tires rotated as well, the balance only seemed to make it worse. The sales team was great, but I would have liked to of had the car history. Also, wonder if bill estes dealer had installed the tires, if so then I would not have had to pay additonal for the balance. I lilke the car but feel like the certified inspection didn't cover much, and now I'm paying the price. Oh, this is the second time the car has broken down, service department couldn't figure out why it broke down the first time and now it's in bloomington with same problem. I hope Bill Estes covers what they claim on the warranty and backup their cars so I dont have to pay for the repairs on a car I havent owned for less than 6 months. More
by vron1011
Employees Worked With
Ross & Kent
July 02, 2010
Jeff is by far the best and most trustworthy salesman I have ever worked with. He did a wonderful job and got me a great deal. He kept me informed and followed up on every question I had. I love my new have ever worked with. He did a wonderful job and got me a great deal. He kept me informed and followed up on every question I had. I love my new HHR, especially the Bluetooth! I will definitely recommend that people shop and buy at bill estes chevrolet. More
by indyscape
Employees Worked With
Jeff Polley
June 30, 2010
I came in with my grandmother to buy a car for the first time. My salesperson helped me choose the vehicle he thought best fit my needs. My grandmother co-signed with me but Jason Ventura made sure to inc time. My salesperson helped me choose the vehicle he thought best fit my needs. My grandmother co-signed with me but Jason Ventura made sure to include me in every aspect of the process. I really appreciated the way he treated me and my grandmother even said she will definitely buy her next vehicle from Jason and Bill Estes Chevrolet. I could not be happier More
by hiphoprelated12
Employees Worked With
Jason Ventura
