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Bill Estes Chevrolet

Indianapolis, IN

4.6
351 Reviews

4105 W. 96th St.

Indianapolis, IN

46268

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Showing 351 reviews

November 18, 2023

Having recently relocated to the area from the Ozarks, we were referred to Bill Estes Chevrolet for our vehicle’s needs, and we were delighted with both the service and our service advisor, Allen Pittman, wh More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Pittman, Service Advisor
November 17, 2023

I am a returning customer because my experience was so favorable then.Barry was very helpful in getting the trade-in fixed quickly. Eric and Pascal were great when I purchased this car. More

by mmacdonald64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pascal Decaudin, Bill Leonard, Eric Beeler
November 17, 2023

A great place to buy and service your vehicle. I'm always pleased with my experience. More

by gcmerriman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
November 13, 2023

This dealership is excellent, Kyle Crockett is a great salesman, the whole company is great.. I will tell my family and friends about Bill Estes More

by cynthia2815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crockett
November 10, 2023

Communication was scarce, I would appreciate the opportunity to further explain, please call me whenever. More

by Micca
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Nov 14, 2023 -

Bill Estes Chevrolet responded

Micca, We thank you for leaving your review. I regret to hear that communication was scarce and that we did not provide you with the service you expect. We would like to speak with you further and will be contacting you, but if you haven’t yet heard from us, please contact me. Zac Pelz, General Manager, 317-871-8627

November 09, 2023

We've used this dealership to purchase cars and for service. Overall it's been a positive experience or when problems encountered they've worked to set it right. More

by jlaburda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruner
November 04, 2023

Sales department great, but SERVICE department not recommended. Made appointment 48 hours in advance on line, for 2021 Colorado. Selected will wait for oil change and to check air conditioner malfunct More

by joerobert3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pascal Decaudin
Nov 08, 2023 -

Bill Estes Chevrolet responded

We appreciate your feedback and apologize for the inconvenience you experienced with our service department. It's clear that there was a disconnect between your appointment request and the service provided, and we understand your frustration. We would like to speak with you further about your experience. We will be contacting you, but you can also reach out to me, if you haven’t heard from us yet. Zac Pelz, General Manager, 317-871-8627

December 09, 2022

David McCubbins made my car buying experience so easy and effortless. I went to other dealers to look for a car and David was my last stop. Complete night and day difference between the other dealers and Bil More

by Zachary Hollen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Garcia
November 13, 2022

Always prompt and friendly. The work was done very well, on time and well informed of what was needed More

by UglyDawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
July 25, 2022

Great service and communication. Would recommend! Fair trade value plus great deal on new vehicle! More

by alexort11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pascal Decaudin