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Bill Estes Chevrolet
Indianapolis, IN
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 351 reviews
April 09, 2012
Dustin and the whole staff were great to work with. They did everything they could to help us get into the vehichle we wanted and we never felt any pressure. I would highly recommend Dustin and the entire B did everything they could to help us get into the vehichle we wanted and we never felt any pressure. I would highly recommend Dustin and the entire Bill Estes staff to anyone. Thanks! More
by erik2432
Employees Worked With
Dustin Nicholas
April 09, 2012
i would recomend this dealership for the service they provide and the friendly sales people that you get to talk to Wayne Rogers was very helpful in finding us a car in our price range and that was helpf provide and the friendly sales people that you get to talk to Wayne Rogers was very helpful in finding us a car in our price range and that was helpful to me for what i needed thanks Wayne and bill estes team More
by bryancopas
Employees Worked With
Wayne Rogers
April 04, 2012
I was interested in looking at a car that was more fuel efficient than the 2001 Malibu LS (33 mpg highway) that I possessed. My wife and I went to the dealership during the week and Ray Stafford greeted u efficient than the 2001 Malibu LS (33 mpg highway) that I possessed. My wife and I went to the dealership during the week and Ray Stafford greeted us in the lot. I told him the story and that I was interested in looking at the Chevrolet Cruze sedans. I was particularly interested in the Cruze Eco models that got up to 42 mpg highway (manual transmission) or 39 mpg highway (automatic transmission). I had read that they were highly rated for safety and fuel economy. He had me drive a "demo" Cruze Eco. After the drive, I told him I was not ready to buy then but would return later. He told me to give him a call and then we could talk. We then looked at different colors available on the lot. After calling Ray, I returned on Saturday afternoon the same week to drive a light blue Cruze Eco with Ray in the car. I really liked the car and its features and decided to purchase it after Ray answered my questions. After negotiating the price, we came to an agreement. I really love the car and am learning all that the Cruze Eco has to offer. It's so much more high tech than my 2001 Malibu LS Sedan! More
by dmahoney1927
Employees Worked With
Ray Stafford, Ray Stafford
April 02, 2012
My goal in a car transaction is to a) have a painless experience, b)complete the transaction expeditiously, and c) have confidence that I didn't get taken. That's the standard set years ago when I first experience, b)complete the transaction expeditiously, and c) have confidence that I didn't get taken. That's the standard set years ago when I first started buying cars. I return time and again, year after year, to Bill Estes because they exceed my standards. Last week was no exception. Mike and Stacy were highly competent. They listened to my needs and stayed focused on that. My experience was pleasant. They were organized and all went very smoothly. and most important, they have my trust that I was taken care of. As for the entire staff - Everyone seemed to be engaged with customers and customer business. They created an atmosphere of welcome and we're glad you're here. Aside from giving cars away, I can't think of any improvements and if there is a way to create a more professional, customer oriented, competent, stable car dealership, Bill Estes will be implementing it. More
by thautwerks
Employees Worked With
Stacey Pierce, Mike Richardson
March 23, 2012
I went into this dealership expecting the usual answer of no! I left driving the nicest car that I have ever had! No haggle, No tricks, just good people helping customers have an opportunity to drive an aff no! I left driving the nicest car that I have ever had! No haggle, No tricks, just good people helping customers have an opportunity to drive an affordable, dependable and gorgeous car! More
by kwilson1
Employees Worked With
Jason Miller, Jason Miller
March 22, 2012
I had a bad experience with another Chevy dealership and came to Bill Estes and they took great care of me. From the moment I walked in to when I drove off with my new car Pascal did everything he could to came to Bill Estes and they took great care of me. From the moment I walked in to when I drove off with my new car Pascal did everything he could to keep me happy. They were all really friendly and willing to answer all of my questions. They matched my price range and that was a big deal to me so that was great. I would recommend Bill Estes and Pascal to anyone looking for a Chevy vehicle. I am so happy with my new Chevy Malibu and the customer service at Bill Estes. More
by kpestridge
Employees Worked With
Pascal Decaudin, Pascal Decaudin
March 20, 2012
I completely understand I bought a used vehicle, would have liked to have seen more care taken in the interior detailing. Also, as would anyone, I was hoping for a better price. As far as service, excelle have liked to have seen more care taken in the interior detailing. Also, as would anyone, I was hoping for a better price. As far as service, excellent, wonderful group to work with, everyone went out of their way to be friendly and informative. I followed Johnny from the south side, I will definitely recommend him and Bill Estes dealership to all my friends and family in the future. Thank you for making my first solo purchase (divorced/single Mom) a relaxing (somewhat...LOL) experience. Thank you all for the Birthday Wishes. More
by Marilyn E Bogard
Employees Worked With
John Steadham II, Jeff Haase
March 19, 2012
My first interaction was with Peter and he was great. He is the reason I went back to Bill Estes when I was ready to buy. Unfortunately he was no longer in sales. I ended up working with Mark and he was is the reason I went back to Bill Estes when I was ready to buy. Unfortunately he was no longer in sales. I ended up working with Mark and he was OK. Overall the experience was pretty good except I was surprised at how hard they pushed for me to finance through them. When I went to buy I fully intended to finance through my credit union. I already knew their interest rate (5.99% for 48 months)and approximate payment. The dealership pushed pretty hard to finance through them so I said I would consider it. Their initial quote at what they said was a "really good rate" was $80 per month more than the credit union also financing for 48 months. When I asked the rate he said he didn't ask but it would be around 12%. I declined. Later, when I called in to confirm I would buy the vehicle he told me they could get me 9.99%. I declined. When I went in to close the deal with check in hand they said they could get me 5.99%, which I thought was interesting. Why did they start out at 12%? (Of course we know where that extra $80 per month was going.) Of course I said no. My advice to anyone considering buying a car at this dealership is it's OK to buy there, but do your homework on financing. You can do better than what they offer. More
by 3013
Employees Worked With
Mark Weiler
March 16, 2012
Ken went above and beyond in getting me financed and in new vehicle. He was friendly and explained everything to me. Bill Estes has just created a customer for life. new vehicle. He was friendly and explained everything to me. Bill Estes has just created a customer for life. More
by knmitchell
Employees Worked With
Ken Gauze
March 13, 2012
Had a great experience at this dealership. Ken went above and beyond to help us out. Never got frustrated with all of our questions...very good experience! above and beyond to help us out. Never got frustrated with all of our questions...very good experience! More
by bblevins
Employees Worked With
Ken Gauze, Chuck Jones
