Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Estes Chevrolet
Indianapolis, IN
351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 351 reviews
December 03, 2012
6 month old Malibu 21012. Took in to have whining sound when turning fixed. Found to be low on power steering fluid. Odd because only 6 months old. Also notes that driver door is not set flush to car an when turning fixed. Found to be low on power steering fluid. Odd because only 6 months old. Also notes that driver door is not set flush to car and hood is off on 1 end a little below end other end a little above. Both are defects period. Since car had a major chip in front quarter panel about 2 months old had that 2 foot section of front passenger quarter panel fixed by approved collision repair shop through insurance company. Received call and was told that hood and door could not be reset or aligned because I had work done on 2 ft section of quarter panel. Now get this. It didn't even involve the door. I was told that I should have noticed these defects before I should have driven off the lot. Or that the whole or sorry most of the car had been repainted. Oh yes we can tell by the swirl marks on the car. Did you ever hear of Nu Finish and a buffer done by an amateur. Guess Not. Or in order to maintain my warranty I guess I also should have just let the chip or gash stay then maybe I could have received my coverage. No wait since I didn't get it repaired I would have voided the warranty for not taking care of the care. Wow if I new that I had to be a car care expert to buy a car from supposedly a trusted dealer ship I would have taken a class. Anyway since I didn't notice until 13000 miles that it had to happen because I got the front 2 foot section of the passenger side quarter panel fixed. Wow what power that has to offset a hood and a drivers side door. Didn't know that GM made such flimsy cars. Well after an argument and several run around phone calls got no where I gave up. Imagine being told that oh no it couldn't be our fault that it must be yours because we would never let a car like that off out lot? Then to find that the person who sold us the car too us is no longer there after he sold us this car and by the way another clunker to my daughter as well is no longer there. I guess we know why. Oh yea did I mention 36000, 3 year BUMPER TO BUMPER WARRANTY. What does that exactly mean? I guess it means little to GM as we wonder why they are last in the car race. This is how you treat your customers really? I not quite sure but I think I can probably cost you more business by the people that I can contact then what it would have cost you to simply align my hood and door in which you created in the 1st place. I guess I was a chump to believe the straight forwardness of the dealership and will be sure to pass on my message to all that will hear. I guess I will just pick up my irregular car in the morning and let everybody know where not to go for a new car. Just to let you know, we have already successfully stopped two people from visiting your dealership as my wife was looking in 2 months and my sister in January. Let see how many more people I can effect More
by mkelly3
Employees Worked With
Jeff Haase
November 07, 2012
My wife and I were on a 1500 mile trip and our car broke down just outside of Indianapolis late in the day in mid-October. We had to call a tow truck, and went to Bill Estes Chevrolet on the north side of down just outside of Indianapolis late in the day in mid-October. We had to call a tow truck, and went to Bill Estes Chevrolet on the north side of the city. It appeared that we would have to stay overnight and wait the next day for the repair, a bad front hub bearing. With the kind help of Ron Spears, and his boss, John Hamilton, they were able to repair the Suburban that evening, so that I could keep a doctor appointment the next day. One of the mechanics stayed late, thanks to him too. It was very helpful to us. More
by Paul Evans
Employees Worked With
Ron Spears
October 22, 2012
Great people and great products! Each person was extremely knowledgeable and helpful. They all listened to our needs and helped us choose the right car. extremely knowledgeable and helpful. They all listened to our needs and helped us choose the right car. More
by Ellen Coan
Employees Worked With
Keith Garcia, Shawn Peschke, Chuck Jones
October 01, 2012
The best car/truck buying experience I have ever had. Jim and Shawn were great to work with! Very friendly, honest and straight forward. Andy was great in the business office and Ali went over everythi Jim and Shawn were great to work with! Very friendly, honest and straight forward. Andy was great in the business office and Ali went over everything on the new truck with me so that I didn't have any questions before I left the dealership. I had my sister-in-law and cousin buy cars from Bill Estes because of their great reputation. The next time I am in the market for a new car, Bill Estes will be my first stop. Thanks Guys! More
by etchison
Employees Worked With
Jim Barrett, Shawn Peschke, Andy Graves
September 22, 2012
They did their best to make our experience great.They were unable to find the 2012 car we wanted, but ordered one for us and gave us a far deal on the 2013. Keith and Shawn were great to work with. We wo were unable to find the 2012 car we wanted, but ordered one for us and gave us a far deal on the 2013. Keith and Shawn were great to work with. We would recommend them and use Bill Estes for future purchases. More
by kathy.s.barton.3
Employees Worked With
Keith Garcia, Shawn Peschke
September 20, 2012
I had a great salesman! They were nice and had a good explanation of the vehicle I was buying. Nice attitude, the only place I was at that the salesman tried to get my business. explanation of the vehicle I was buying. Nice attitude, the only place I was at that the salesman tried to get my business. More
by Boatinglover1065
September 06, 2012
The team we worked with was very knowledgeable in the product they were selling. There was no high pressure in making our decision. We were especially happy with Ali Al-Derawi in explaining the multitud product they were selling. There was no high pressure in making our decision. We were especially happy with Ali Al-Derawi in explaining the multitude of options that came with our 2012 Tahoe LTZ. More
by Bob Curtis
Employees Worked With
Stacey Pierce, Mark Weiler, Jeff Haase
August 30, 2012
David and Ali were amazing. My husband and I were well taken care of, all of our questions were answered and David made sure we left happy. I would recommend this dealership to everyone. Regards, J taken care of, all of our questions were answered and David made sure we left happy. I would recommend this dealership to everyone. Regards, Joanna Plew More
by joanna.plew
Employees Worked With
David Lewis
August 20, 2012
I am extremely happy with my experience at Bill Estes Chevrolet. I walked in unsure of whether I would be purchasing a vehicle with only one in mind. Chuck Jones, Johnny Steadham, and Shawn Peschke treat Chevrolet. I walked in unsure of whether I would be purchasing a vehicle with only one in mind. Chuck Jones, Johnny Steadham, and Shawn Peschke treated me like they have known me for years from the moment I walked in. I was so THRILLED with my experience that I haven't stopped telling everyone about it. Then Jeff Haase was amazing in finding me the best interest rate he could by following up with various banks. I have gone to one particular dealer in the past and felt taken advantage of, talked down to, and treated as if I was a 'stupid girl'. This experience will be talked about with ALL FRIENDS and FAMILY and I will never shop for another vehicle anywhere else. They will ALWAYS have my family's business! More
by kristenadunbar
Employees Worked With
Shawn Peschke, Chuck Jones, Jeff Haase
August 17, 2012
John, Wayne, and Ali, John Hutsell has been helping me John, Wayne, and Ali, John Hutsell has been helping me service my car for years. He has always been straight foward with me. My old car needed exte John, Wayne, and Ali, John Hutsell has been helping me service my car for years. He has always been straight foward with me. My old car needed extensive repair but John knew I was interested in purchasing a new car soon. He set me up with Wayne Rogeres in sales to help me look at new cars. Wayne was very "down-to-earth" and friendly. He helped me find the new car that fit me. I also had the chance to me Bill Estes. It was a nice experience when I had to make a decision to buy a new car or invest my money in repair in a car that I was likely going to get rid of in the next six months. I decided to buy a new car. Then Ali Al-Derawi took the time to show me the inner workings of my new car. Thanks guys for treating me with class! Sincerely, Beth Summers More
by basumme
Employees Worked With
Wayne Rogers
