Bill Estes Chevrolet

We came into the dealership looking for a used Tahoe or Suburban. My last visit to the dealership was in 1990 when I purchased a used Chevrolet, so I had no prior relationship. We met Bo Demir, and expla Suburban. My last visit to the dealership was in 1990 when I purchased a used Chevrolet, so I had no prior relationship. We met Bo Demir, and explained what we were looking for in a vehicle. After scanning through the inventory we went to the lot. Bo was excellent to work with. My wife and I had several instances where we just needed to talk, and Bo did a nice job of giving us our space to discuss options. In the end, we decided to negotiate on a Suburban that Estes had on the lot. Bo answered all our questions about the vehicle, provided certification and carfax paperwork, and made sure we had beverages and were comfortable throughout the process. Through the entire transaction Bo communicated effectively, and negotiations were what I would have expected. I negotiate for a living, so we had a lot of back-and-forth in the process. While I think the paperwork took too long (I always think that), in the end Bo stayed with us and made sure the buying experience was handled quickly and professionally, and that all our questions were answered. I was impressed with the committment to customer service exhibited by Bo and the dealership as well as the committment to a positive purchase experience. You expect a somewhat contentious negotiation when you look at vehicles, and I recognized the committment to a positive experience by Bo and the staff at Estes. There was one part that needed to be replaced on the vehicle, and Bo came to get the vehicle at our home two days later, left us a vehicle to drive, and delivered our vehicle back with a full tank of gas. The entire experience was very impressive. I will visit the dealership again when I am in the market for another vehicle. With two kids driving, you never know when that might be! More

We had been trading with Blossom Chevrolet since 1994, but our representative retired so we decided to try Bill Estes Chevrolet as they had been recommended, and their marketing messages were consistent a but our representative retired so we decided to try Bill Estes Chevrolet as they had been recommended, and their marketing messages were consistent and in alignment with our Hoosier Christian values. Thank the Lord we were not disappointed, and in fact our sales representative, Eric Beeler, exceeded all expectations. Having bought/leased a lot of cars over the years and having grown up in an auto dealership environment, even working for my father back in the 1970's (body shop), I enjoy the car sales process. I realize the dealership needs to make a profit particularly since the days of 100+% service sales absorption ratios are long gone. That said, and having done a little bit of homework on the particular year, model and make of vehicle we were considering (we didn't have to buy, we could have walked away and said "not today"), Eric Beeler and his team graciously met our counter-offers and other considerations. In addition, Eric is a very knowledgeable, personable, authentic, truthful, collegial, good-humored, team-oriented sales professional, and took the time to get to know us and our situation. We were extremely pleased, satisfied and impressed. Also, we were very impressed with the positive energy and friendliness of the dealership personnel as a whole. A good deal of visible synergy and camaraderie. I would whole-heartedly recommend Eric Beeler (sales) and Jeff Haase (F&I) at Bill Estes Chevrolet for getting a good and equitable deal on a new and/or used car. Bill Estes Chevrolet has a great selection of inventory, nice clean facilities, hot coffee and other pleasant amenities. More

Everyone very polite, very respectful, very knowlegeable. Answered all my questions and didn't treat me like an idiot. No high-pressure tactics. Got what I considered a very good price for my trade-in and I Answered all my questions and didn't treat me like an idiot. No high-pressure tactics. Got what I considered a very good price for my trade-in and I was pleased with my final deal. Sean Hogan, the used car manager who worked my trade-in, and Eric Beeler, my sales guy were great to deal with. We bought a new Cruze with MyLink, and the guy who delivered the car and explained all the features, Jeff Drumm, really knew his stuff. Finance was a breeze. This isn't my first car from Estes, and it probably won't be my last. I love dealing with these folks. Seriously. I've hated buying cars until we moved here and found Estes. More

Jason was very friendly, courteous, knowledgeable and fun. He made my new car buying experience fun and helped me make the right choice for my budget and needs. I would recommend my family and friends to fun. He made my new car buying experience fun and helped me make the right choice for my budget and needs. I would recommend my family and friends to Bill Estes and Jason any time!!! Every staff member at Bill Estes made it a point to stop by and introduce themselves and thanked me for coming in. Jason took me around and showed me the service department and told me exactly what I needed to do and who to call for service. I couldn't beat the price on my new Malibu! LOVE this place! More

Eric Beeler worked very hard for us to find the vehicle we wanted, we are very pleased with our new Suburban, we would recommend Eric to our friends. we wanted, we are very pleased with our new Suburban, we would recommend Eric to our friends. More

Brandon Turner was great to work with. He was very friendly and I felt no pressure to buy. I left some CD's in my trade-in and Brandon personally delivered them to my house. I highly recommend Brand friendly and I felt no pressure to buy. I left some CD's in my trade-in and Brandon personally delivered them to my house. I highly recommend Brandon and Bill Estes Chevrolet. More

Nathan Gregg is horrible when it comes to customer service experience. He talks too fast and only concern about adding more stuff to your bill. I had something on my car that I didn't need (even the o service experience. He talks too fast and only concern about adding more stuff to your bill. I had something on my car that I didn't need (even the other mechanic said I didn't need it) Nathan won't last at this location after I get done talking to Bill Estes. More

We tried several different dealers and nobody could help us , Pascal went above and beyond to get us into a car, at first we could not do anything because we owed to much on our car, he did not mess around us , Pascal went above and beyond to get us into a car, at first we could not do anything because we owed to much on our car, he did not mess around he told us the truth and we sold that car and came back and he got us into a 08 trailblazer with close to the payment we wanted, we have nothing but good things to say about everybody at Bill Estes, we had a flat within a week of having the car we had the roadside coverage and that was taken care of by the service department with no fuss, we will return and send anybody looking for a car to Bill Estes. More

Thank you so much, Jason! The whole family loves the car Thank you so much, Jason! The whole family loves the car and it is great to not worry if I will make it to my destination each time. Working with yo Thank you so much, Jason! The whole family loves the car and it is great to not worry if I will make it to my destination each time. Working with you was so much more pleasant than the other experiences we had while searching for a new vehicle! More

Jason was very friendly, helpful and professional! I would definitely recommend this place to future car buyers. I am completely satisfied with my experience and I absolutely love the car I purchased! would definitely recommend this place to future car buyers. I am completely satisfied with my experience and I absolutely love the car I purchased! More