Bill Estes Chevrolet
Indianapolis, IN
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We had been trading with Blossom Chevrolet since 1994, but our representative retired so we decided to try Bill Estes Chevrolet as they had been recommended, and their marketing messages were consistent a but our representative retired so we decided to try Bill Estes Chevrolet as they had been recommended, and their marketing messages were consistent and in alignment with our Hoosier Christian values. Thank the Lord we were not disappointed, and in fact our sales representative, Eric Beeler, exceeded all expectations. Having bought/leased a lot of cars over the years and having grown up in an auto dealership environment, even working for my father back in the 1970's (body shop), I enjoy the car sales process. I realize the dealership needs to make a profit particularly since the days of 100+% service sales absorption ratios are long gone. That said, and having done a little bit of homework on the particular year, model and make of vehicle we were considering (we didn't have to buy, we could have walked away and said "not today"), Eric Beeler and his team graciously met our counter-offers and other considerations. In addition, Eric is a very knowledgeable, personable, authentic, truthful, collegial, good-humored, team-oriented sales professional, and took the time to get to know us and our situation. We were extremely pleased, satisfied and impressed. Also, we were very impressed with the positive energy and friendliness of the dealership personnel as a whole. A good deal of visible synergy and camaraderie. I would whole-heartedly recommend Eric Beeler (sales) and Jeff Haase (F&I) at Bill Estes Chevrolet for getting a good and equitable deal on a new and/or used car. Bill Estes Chevrolet has a great selection of inventory, nice clean facilities, hot coffee and other pleasant amenities. More
Everyone very polite, very respectful, very knowlegeable. Answered all my questions and didn't treat me like an idiot. No high-pressure tactics. Got what I considered a very good price for my trade-in and I Answered all my questions and didn't treat me like an idiot. No high-pressure tactics. Got what I considered a very good price for my trade-in and I was pleased with my final deal. Sean Hogan, the used car manager who worked my trade-in, and Eric Beeler, my sales guy were great to deal with. We bought a new Cruze with MyLink, and the guy who delivered the car and explained all the features, Jeff Drumm, really knew his stuff. Finance was a breeze. This isn't my first car from Estes, and it probably won't be my last. I love dealing with these folks. Seriously. I've hated buying cars until we moved here and found Estes. More
Jason was very friendly, courteous, knowledgeable and fun. He made my new car buying experience fun and helped me make the right choice for my budget and needs. I would recommend my family and friends to fun. He made my new car buying experience fun and helped me make the right choice for my budget and needs. I would recommend my family and friends to Bill Estes and Jason any time!!! Every staff member at Bill Estes made it a point to stop by and introduce themselves and thanked me for coming in. Jason took me around and showed me the service department and told me exactly what I needed to do and who to call for service. I couldn't beat the price on my new Malibu! LOVE this place! More
Eric Beeler worked very hard for us to find the vehicle we wanted, we are very pleased with our new Suburban, we would recommend Eric to our friends. we wanted, we are very pleased with our new Suburban, we would recommend Eric to our friends. More
Brandon Turner was great to work with. He was very friendly and I felt no pressure to buy. I left some CD's in my trade-in and Brandon personally delivered them to my house. I highly recommend Brand friendly and I felt no pressure to buy. I left some CD's in my trade-in and Brandon personally delivered them to my house. I highly recommend Brandon and Bill Estes Chevrolet. More
Nathan Gregg is horrible when it comes to customer service experience. He talks too fast and only concern about adding more stuff to your bill. I had something on my car that I didn't need (even the o service experience. He talks too fast and only concern about adding more stuff to your bill. I had something on my car that I didn't need (even the other mechanic said I didn't need it) Nathan won't last at this location after I get done talking to Bill Estes. More
We tried several different dealers and nobody could help us , Pascal went above and beyond to get us into a car, at first we could not do anything because we owed to much on our car, he did not mess around us , Pascal went above and beyond to get us into a car, at first we could not do anything because we owed to much on our car, he did not mess around he told us the truth and we sold that car and came back and he got us into a 08 trailblazer with close to the payment we wanted, we have nothing but good things to say about everybody at Bill Estes, we had a flat within a week of having the car we had the roadside coverage and that was taken care of by the service department with no fuss, we will return and send anybody looking for a car to Bill Estes. More
Thank you so much, Jason! The whole family loves the car Thank you so much, Jason! The whole family loves the car and it is great to not worry if I will make it to my destination each time. Working with yo Thank you so much, Jason! The whole family loves the car and it is great to not worry if I will make it to my destination each time. Working with you was so much more pleasant than the other experiences we had while searching for a new vehicle! More
Jason was very friendly, helpful and professional! I would definitely recommend this place to future car buyers. I am completely satisfied with my experience and I absolutely love the car I purchased! would definitely recommend this place to future car buyers. I am completely satisfied with my experience and I absolutely love the car I purchased! More
I purchased my vehicle in September of 2012 and had some problems within the first couple weeks. I took the vehicle (2012 Impala LTZ) and was told that they had fixed my problem after having the car for abo problems within the first couple weeks. I took the vehicle (2012 Impala LTZ) and was told that they had fixed my problem after having the car for about a week and a half. Once I picked it up, the problem was still there so I took it back. After having it for a couple more days, I was called and said that it was definitely fixed this time. I we and picked it up, and test drove it with the shop foreman AND Service Manager and low and behold it was fixed. Granted, I was ticked that I had to put this car in for service after only having it for 2 weeks. They took care of me and now I can say I am an EXTREMELY satisfied customer. Freddie did a heck of a job getting me a deal even though it wasn't what I was looking for and Nelson is just AWESOME at his job. He really listens and makes you feel welcomed. THANKS GUYS!!! More