Bill Dodge Nissan

All of the staff are exceptional. No service is a surprise. surprise. More

My service was a repeat visit for problems with critters getting into the heat/ac fan unit, first visit to Westbrook dealership For a noisy fan wasn’t a permanent fix—they cleaned out fan and told me to pu getting into the heat/ac fan unit, first visit to Westbrook dealership For a noisy fan wasn’t a permanent fix—they cleaned out fan and told me to put dryer sheets in glove box—within two weeks fan stopped completely. Took it to Saco location where they cleaned fan out again, made a trip to local hardware store and got mesh screening to block access, and didn’t charge for this visit. i appreciate the extra effort to provide a real solution to an obvious design issue. More

I was in your dealership for over an hour and a half for an oil change. I have received an inspection sticker from you every year from 2017, the year I bought my truck. My grandson accidentally broke a lens an oil change. I have received an inspection sticker from you every year from 2017, the year I bought my truck. My grandson accidentally broke a lense covering on a taillight when the truck was six months old. NEVER had any moisture issue and has never affected the turn signal stop light or lights in any way as an inspection would have shown yet I was told you would not pass it when you had done so the previous two years. Last but not least that oil change, with no other work done, cost $86. Outrageous for a simple oil change. Don’t you think??? More

We went in for a sticker and they washed the car, gave us a sticker, checked all that had to be checked in less than an hour, at no charge at all. Can't beat that kind of service. JPG a sticker, checked all that had to be checked in less than an hour, at no charge at all. Can't beat that kind of service. JPG More

Straight forward and transparent deal, Mitchell was very helpful with advice as we were comparing offers from other dealers. Everything went great until the upsell when you get to the finance guy. helpful with advice as we were comparing offers from other dealers. Everything went great until the upsell when you get to the finance guy. More

Had a great experience, everyone we worked with was very polite and worked really hard to get us what we needed. this is our fourth vehicle from bill dodge nissan and I would not go any where else polite and worked really hard to get us what we needed. this is our fourth vehicle from bill dodge nissan and I would not go any where else More

They didn’t have me on the schedule. I called a week and a half ago to set up this appointment. I waited an hour and a half for just an OIL CHANGE! In the waiting room there was a man waiting with NO mask a half ago to set up this appointment. I waited an hour and a half for just an OIL CHANGE! In the waiting room there was a man waiting with NO mask on. Several staff members walked by and never said anything to him. Even though there is a half wall up to separate the waiting room from the dealership I could overhear two of the sales men talking the entire time. Trust me it wasn’t things anyone needs to over hear! They should probably know that customers are in the waiting even if they can’t see us we can clearly hear them! More

Very dissatisfied with service today. We Have 2015 xterra. My husband took it in to get a state inspection and they failed us due to supposedly bad brakes. Every garage we have ever gone to will show xterra. My husband took it in to get a state inspection and they failed us due to supposedly bad brakes. Every garage we have ever gone to will show customer the wear. Not bill Dodge my husband tried to get the service man to look at them because they were just replaced last year by a different garage and he refused and said your inspection is done. Usually we get a nice car wash not today they just wanted us to leave. We have never been treated so badly at bill Dodge. Extremely upset about this situation. I hope your service don’t treat all your customers with such rudeness because you will go out of business. More

Very friendly and extremely helpful staff. I always feel welcomed and very comfortable while I am there. I will continue to go there for service and purchased my next car there. welcomed and very comfortable while I am there. I will continue to go there for service and purchased my next car there. More

friendly, helpful. prompt - they had the model and color of car I wanted in stock - I was thrilled -and they approved buying the car quickly!!! Thank You ! of car I wanted in stock - I was thrilled -and they approved buying the car quickly!!! Thank You ! More